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    Copy That, Not, Part 2

    | Ontario, Canada | Extra Stupid, Technology

    (At our copy shop, we have prepaid cards to use in the self serve area. Sometimes, the cards don’t activate right after purchasing them. Any time this happens, simply inserting into the receipt printer will activate it. We’re not sure why, but it works.)

    Customer: “My card won’t work!”

    Me: “Oh, is it saying there’s no money on it?”

    Customer: “Ya! And I gave you $3! It ate my money!”

    Me: “No, it didn’t. Sometimes, the cards take a while to activate. All you have to do it is put it in the receipt printer, and then it will work. As soon as the card pops back out, it’ll be good to go.”

    (The customer storms off. I watch her insert her card into the printer, and then stare are it for almost a minute after it pops back out. She then huffs and makes her way back over to me.)

    Customer: “It’s still not working!”

    Me: “Yep, it should be fixed now.”

    Customer: “But it didn’t work!”

    Me: “You haven’t tried to copy with it yet, though. Put it in the copier, and it will work for you.”

    Customer: “Just put $3 on my card!”

    Me: “I did already. It wasn’t working before, but I assure you, it will work now.”

    Customer: “Look, I just want to make copies, and you’re making this difficult for me! I told you already the darn card isn’t working! I put it in the machine like you told me, and then it gave my card back!”

    Me: “Yep, so it should work now.”

    Customer: “But it didn’t print a receipt!”

    Me: “Oh, that’s okay, it will still work. The only reason it didn’t print a receipt is because you haven’t made copies on it yet. But it will work now.”

    Customer: “You’re not listening to me! It won’t work! I put it in that machine like you said and it’s still broken!”

    Me: “Have you tried putting it into a copier yet?”

    Customer: “No!”

    Me: “So, go try. It’ll work.”

    Customer: *huffs and walks off to put it into a copier*

    (It worked.)

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    Copy That, Not