November Theme Of The Month: Black Friday!

Contractions Speak Louder Than Words, Part 2

| Toronto, ON, Canada | Uncategorized

(It’s a very cold, snowy night. The store isn’t very busy, as most customers are tucked away safe for the night. The phone rings.)

Me: “Thank you for calling [store name]. How may I help you?”

Caller: “Yeah, do you guys deliver?”

Me: “No, I’m sorry. We don’t.”

Caller: “But it’s really snowy outside. I shouldn’t have to drive in this weather.”

Me: “I’m sorry, sir. Is there anything else I can help you with?”

Caller: “I’ll send my wife then. What time do you close?”

Me: “9 pm, sir.”

Caller: “One more thing: can you carry the bag to the car for her?”

Me: “Of course I can.”

Caller: “Great. She’s pregnant, and the doctor said she shouldn’t be lifting anything too heavy.”

Contractions Speak Louder Than Words