November Theme Of The Month: Black Friday!

Consideration Is Key

| Roanoke, VA, USA | Uncategorized

(A customer comes through the drive-thru two minutes before close and orders seven blended drinks. She starts talking to me through the window as I’m working on her drinks.)

Customer: “Isn’t it so annoying when people come through ordering blended beverages right before close?”

Me: *politely* “Well, it’s not too much of a hassle. It just takes a while to make each of them, that’s all.”

Customer: “Oh. Then I’d like to order four more please. And can you hurry? I’m late for work.”