Communicated Your Way Out Of That One
(I’m about six-months pregnant and browsing the infants’ section of a department store. Another customer notices me and starts a conversation. At first it was fairly simple, when are you due, boy or girl, etc., then she starts to get personal.)
Woman: “Do you have a delivery coach?”
Me: “Um… my husband will be there with me.”
Woman: “Oh, no, that’s not good. You need a real delivery coach.”
Me: “I really don’t think I need that.”
Woman: “Oh, but you do.”
Me: “I’m sure I don’t need one.”
(The conversation goes on for about a minute or two like this with her getting increasingly pushy.)
Woman: *handing me a business card* “I’m a certified midwife and also teach others. I could have one of my students act as doula for you.”
(At this point I’m getting really annoyed with her pushiness and decide to try a different tactic.)
Me: “Thanks for your concern, but I’m going to be fine. My husband is a doctor.”
Woman: “Oh, well, um, good luck with the delivery.” *leaves*
(I neglected to mention that my husband’s doctorate is a Ph.D. in communications.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.