Customer #1: “This cell phone doesn’t work anymore. I want you to replace it.”

Me: “When did it stop working?”

Customer #1: “After I brought it in the shower.”

Me: “If it got wet, it’s probably not going to work at all, and it won’t be covered by the warranty.”

Customer #1: “I don’t understand. If it doesn’t work anymore, you’re supposed to replace it. It should work in the shower.”

Me: “Well, no. Like any piece of electronics, it’s not going to work if you get it wet. Would you bring your laptop in the shower?”

Customer #2: *interjecting* “I bring my laptop into the shower all the time.”

Me: *facepalm*