(The customer orders a latte at 190 degrees.)

Me: “Here is your latte at 190 degrees.”

Customer: “Holy crap! Why is this so hot?”

Me: “Well, we normally make our drinks at 160 degrees.”

Customer: “But I asked for 190 degrees.”

Me: “Right. I made it at 190 degrees. Would you like me to remake it at a cooler temperature?”

Customer: “Well, I DID ask for it to be 190 degrees NOT 160 degrees.”

Me: “Ma’am, a 190 degree latte is hotter than a 160 degree latte. Can I remake it for you at a cooler temperature?”

Customer: “No, I asked for 190 degrees! It’s too hot!”

Me: “Ma’am,I did make it at 190 degrees. That’s thirty degrees hotter than our normal temperature.”

Customer: “Whatever, can I just get a cup sleeve?”

Me: “There’s already a cup sleeve on it…only one will fit–”

Customer: “Just give me another sleeve.”

(I give her the other cup sleeve. She tries to slip it on, gets annoyed when she fails, and throws the sleeve across our counter.)

Customer: “Cheap labor is so useless!” *storms off*