(I’m folding shirts at the front of the store when an older man approaches me looking flustered.)

Me: “Hello. How can I help—”

Customer: “Where do you keep your Levi’s?”

Me: “Excuse me? This is a [brand name store].”

Customer: “Yes. Of course it is. I’m not an idiot. I just want to know where your Levi jeans are!”

Me: “Sir, I’m sorry, but we only carry our [store name] jeans because we are a [brand name store]. We don’t carry Levi’s.”

Customer: *looking confused and a little angry* “That’s nonsense! Where can I get some then?”

Me: “Well, large chain stores sometimes carry them. You can try Fred Meyer, Target, or Costco.”

Customer: “Outrageous! I came here to this store specifically to get Levi’s!” *storms off*