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    Closing Arguments

    | Salt Lake City, UT, USA |

    Me: “Tech support, how can I help you?”

    Customer: “Your d*** program keeps closing on me!”

    (Note: the program she is referring to is our website.)

    Me: “What happens before the ‚Äòprogram‚Äô closes?”

    Customer: “I click ‘printer friendly’ so I can print off the page, then I use File->Close to get back to where I was, and the d***ed program keeps kicking me out!”

    Me: “You click File->Close?”

    Customer: “Yeah! This keeps happening to me with a lot of things! I hate computers.”

    Me: “Don’t click File->Close. Try clicking on the back button. It’s the button with the arrow pointing to the left.”

    Customer: “There it goes! Wow, you must have to do a lot of training for your job!”