Close Cousins Of The Fashion Police
(I’m working as a cashier at a local mall.)
Me: “Okay, sir. Your total today is [price].”
Customer: “Can I get my 20% discount?”
Me: *confused* “20% discount?”
Customer: “Yeah, I always get 20% off of my purchases.”
Me: “I’m sorry, but I can only make an adjustment if the item is on sale or if you have a coupon. We don’t have a standing 20% off discount.”
Customer: “But I ALWAYS get a discount.”
Me: “Umm… I’m sorry, but I haven’t heard of this discount and I can’t make an adjustment. I can get my manager and see if she can—”
Customer: “What’s your name?”
Me: “[name].”
Customer: “Well, [name], I want you to know that I’m reporting you to the sales police! Consider yourself warned!” *stalks out of the store*
Question of the Week
Have you ever served a bad customer who got what they deserved?