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  • September Theme Of The Month: Overheard!

    Children Should Come With A Manual… Or A Hot Line

    | Ontario, Canada | Uncategorized

    Me: *on the phone* “Thank you for calling ****, my name is ****. How can I assist you today?”

    Customer: “Yeah, I need some help. My son just shot my TV.”

    Me: “Excuse me?”

    Customer: “Yeah – he was playing around with a BB gun and shot the center of the TV. It’s dead. I need to know what to do.”

    Me: “Well, unfortunately, sir… that’s not something that’s covered under warranty.”

    Customer: “Oh, obviously. I know that, but I need to know what to do.”

    Me: “I can get you the number of a repair shop near you…”

    Customer: “No, I need to know what to do to my son. He shot my f***ing TV. What do I do? Ground him? Spank him?”

    Me: “… unfortunately that’s not something I can assist you with, sir.”

    Customer: “Oh. Right. Well, I thought I would try anyway.”