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    | Lone Tree, CO, USA |

    (A woman called us on the phone after getting home with a video game she’d just purchased.)

    Me: “Thank you for calling ****, this is ****, how can I help you?”

    Customer: “I just bought a video game, and there’s plastic on it.”

    Me: “OK…”

    Customer: “What do I do? Do I take the plastic off?”

    Me: “Yes ma’am. You have to in order to get the game.”

    Customer: “But nothing will happen, right?”

    Me: “No. Nothing is going to happen.”

    Customer: “Are you sure?”

    Me: “Yes, I’m sure.”

    Customer: “All right. I’ll call back if something happens.”

    (I never heard back. I hope nothing horrible happened.)