(A woman called us on the phone after getting home with a video game she’d just purchased.)

Me: “Thank you for calling ****, this is ****, how can I help you?”

Customer: “I just bought a video game, and there’s plastic on it.”

Me: “OK…”

Customer: “What do I do? Do I take the plastic off?”

Me: “Yes ma’am. You have to in order to get the game.”

Customer: “But nothing will happen, right?”

Me: “No. Nothing is going to happen.”

Customer: “Are you sure?”

Me: “Yes, I’m sure.”

Customer: “All right. I’ll call back if something happens.”

(I never heard back. I hope nothing horrible happened.)