(This is why it’s good to check inside the box when someone returns something.)

Me: “Ok sir, what’s wrong with the XBOX360?”

Customer: “Oh, it just doesn’t work.”

Me: “Ok.”

(I get the box, and policy indicates that I have to open it up. I look inside and there was a Sega Saturn with a couple of old stereo parts.)

Me: “I’m sorry sir, this isn’t what supposed to be inside here.”

Customer: *fumbling for words* “Oh…oh…uh…that isn’t it. I have the real one at home. I’ll just get it…”

(Customer picks up the box and walks away, never to be seen from again. All the while I sit back laughing.)

Related:
Caught Red-Handed