Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Motherly Advice To Mother
    (1,578 thumbs up)
  • September Theme Of The Month: Return Of The Geeks!
    Submit your story today!

    Category: Wild & Unruly

    Good Things Come To Those Who Wait On

    | England, UK | Bad Behavior, Food & Drink, Wild & Unruly

    (It is my first ever shift at my first ever job. The restaurant I work in is known as a ‘Halfway Point’ as we’re between two towns. We get a lot of tourists and that night have been busy. I’d just given a customer his meal.)

    Me: “Here we are, sir. One [Meal] for yourself and a [Meal] for the lovely lady! Is there anything else I can help you with?”

    Customer: “Yeah, I wanna know why it’s taken 40 f****** minutes for my meal to get here!”

    (Note: Even though I had only just started, I knew there hadn’t been more than a 15-minute wait for meals, and with 68 tables full that was very fast.)

    Me: *a little frightened, but trying to stay calm* “I- I’m very sorry for your wait, sir. I hope you understand we’re very busy. I- I’ll even s-see if I can get you both a free drink to make up for wait.”

    Customer: “I don’t give a s*** about that. I want to know why you’re so f****** useless, you f****** b****! Look at you. You’re a f****** w****! Take my order right next time, c***!”

    Me: “I- I’m very s-sorry, s-sir. I’ll b-be r-right back with my m-manager for you!”

    (At this point I run into the kitchen and staff area crying from the string of abuse I’d just been given. Luckily, my manager and my brother, also on shift with me, both see me, and after a quick explanation they nod and tell me to join them with the customer. We all walk to the customer’s table.)

    Manager: “Hello, sir. I’m going to have to ask you to pay and leave my restaurant immediately.”

    Customer: “What!? I haven’t even eaten yet! Your staff made me wait nearly an hour for my order. It’s cold!”

    Manager: “I am aware you haven’t eaten yet, sir, and your food is most certainly not cold as there was barely even a 15 minute wait on food. I will not tolerate you abusing my staff, who also happens to be the younger sister of this gentleman here.” *points to my brother*

    Brother: *smiling and folding his arms* “We both know you wouldn’t like the option of you refusing to pay, sir. Also, you made her cry. She started this very job only 10 minutes before serving you, so I recommend you do as [Manager] asks!”

    (Thankfully, the customer quickly abandons his meal, pays up, and drags his girlfriend out with him! Later, the customer’s girlfriend comes back in.)

    Customer’s Girlfriend: *walks up to my brother at the bar* “Hi, I was in here earlier. I wanted to apologise for my boyfriend’s behaviour earlier.”

    Brother: “Thank you very much. [My Name] will feel a lot better hearing that later. She has Asperger’s and taking this job is a very big step for her. She can take things as personal attacks.”

    Customer’s Girlfriend: “I’m so sorry! Please tell her he ended up walking home after tonight! Please give her a big hug from me!”

    (The best part? The customer’s girlfriend insisted on giving a £50 tip! I shared it between all my coworkers and we ended up having a nice dinner after close and a drink each! I left that job a couple of months later after fracturing a hip but continue to be a regular there. I usually buy them all a round of drinks for helping me get through that first night!)

    His Excuse Is A Total Cop Out

    | SC, USA | Criminal/Illegal, Health & Body, Wild & Unruly

    (I work for security in a very rural hospital and am dealing with a very unruly patient who isn’t allowed to leave due to medication he has taken.)

    Me: “Sir, I just want to make you aware that because of the medications you have taken, for your safety, I need you to go back inside and call a ride to pick you up.”

    Patient: “F*** you! I’m an adult! I’ll do what i want!”

    Me: “Sir, I understand that you don’t feel well, and I’m trying to be nice to you. So, will you please return to the ER?”

    Patient: “F*** YOU!”

    (I notify my partner of the incident and the police are called to deal with the individual. As we await the police, the patient comes back to the ER lobby and confronts the very outspoken desk clerk who has no idea what is going on.)

    Patient: “WHO SENT THAT RENT-A-COP OUTSIDE TO WATCH ME LIKE A CHILD?!”

    Desk Clerk: “Can I help you?”

    Patient: “I want to speak to the rent-a-cop who followed me to my vehicle to watch me like I’m some three-year-old! I’ll have him know that I’m very good friends with the owner of his company and I’ve been a security guard for over 10 years!”

    Desk Clerk: “Well, sir, wouldn’t that make you a rent-a-cop, too?”

    Patient: “That’s not the same!”

    (As the patient is leaving, he has one more question.)

    Patient: “Hey, man. I would like to apologize for the behavior. It was the meds talking. But I do have a question.”

    Me: “What’s that?”

    Patient: “Are y’all hiring?”

    Popped Off

    | Canada | At The Checkout, Bad Behavior, Theme Of The Month, Wild & Unruly

    (A customer walks into the store and walks over to the service desk with a cart FULL of pop.)

    Customer: “I want to return this pop. I didn’t seem to need it.”

    Coworker: “I’m sorry, sir, but this isn’t a brand we carry. You have to buy the pop here at our store in order to return it here.”

    Customer: “I bought them here last week! I just want my d*** money back!”

    Coworker: “Do you have a receipt?”

    Customer: “I don’t have my d*** receipt. Don’t you have it on file?”

    Coworker: “I apologize, but we don’t.”

    (The customer immediately kicks over the whole cart of 30 bottles of pop and storms away. We all stand there in shock after, but on a positive note we all got to keep the pop that he had left behind!)

    Rage Against The Machine, Part 2

    | Sydney, NSW, Australia | Extra Stupid, Technology, Wild & Unruly

    (I am a regular at an internet cafe and am quite friendly with the staff. I’m at the front counter chatting with one of them, while there is a young lady working on one of the computers that’s becoming visibly more and more frustrated. Eventually she slams her fists down on the keyboard. The staff member looks up from our conversation and goes over to see what’s wrong as I listen in.)

    Staff: “I’m going to have to ask you not to do that, miss, or you’ll have to pay for any damages. Is something wrong? Can I help you with anything?”

    Customer: “The computer won’t respond to me! It’s not sending the email I wrote up!”

    Staff: “Okay, I might be able to help you with that. How are you sending the email?”

    Customer: “You don’t understand. The computer won’t respond to me! It won’t do what I want it to!”

    Staff: “I understand, miss, but you’ll need to explain to me exactly what you’re trying to do so I can help you.”

    (Suddenly the customer goes ballistic and starts screaming at the staff member.)

    Customer: “CAN’T YOU UNDERSTAND THAT I HATE COMPUTERS?! I HATE COMPUTERS! I HATE COMPUTERS! I HATE COMPUTERS!”

    (With this the customer picks up the keyboard and slams it down on the desk before pushing past the stunned staff member and running out of the internet cafe. The staff member eventually picks up and unplugs the now broken keyboard as I wander over to him.)

    Me: “Why would she be in here trying to send an email if she hates computers?”

    Staff: “I don’t know, but I’m going to go have a smoke.”

    Related:
    Rage Against The Machine

    Don’t Let Your Hair Down

    | UK | At The Checkout, Bizarre, Money, Wild & Unruly

    (I am a cashier. An older woman and her son come in, and spend about 20 minutes perusing the sweets section, all the while glancing back at me and smiling quite creepily. She finally comes to the counter with two bags of Jelly Babies.)

    Me: “Hi. How are you? Will this be everything?”

    Customer: “Yes.”

    Me: “That will be £2.10 please.”

    (She gives me a £50 note.)

    Me: *sighing inwardly for having to get such a large amount of change* “Thank you. Here is your change, £47.90.”

    Customer: “No, no, no. I am only paying £1.”

    Me: “I’m sorry, but individually they are £1.05. That won’t be enough.”

    Customer: “No, this is not right. I don’t want to pay that.”

    Me: “I’m sorry, but the price is clearly marked on the shelf, and they have scanned into to till at the correct price.”

    Customer: “Well, fine, but I want smaller notes in my change.”

    (I oblige, and change out the larger notes for smaller ones, noticing there is now a queue of about 5 people behind her, looking impatient.)

    Me: “Thank you very much. Have a nice day.”

    Customer: “You have nice hair. So long, such a nice colour.”

    Me: “Err, thank you. Is there anything else I can get for you today?”

    Customer: “Yes. No. I don’t want these sweets. Refund me, and I want my £50 note back.”

    (By this point I am getting quite impatient, but I still remain polite, and do as she asks, taking her change back off the counter and putting it back in the till drawer.)

    Me: “Okay. Here is your £50 note. Have a nice day!”

    (The customer suddenly lunges over the counter and grabs my hair, pulling me halfway over the counter, which is quite painful!)

    Customer: “Such nice hair! I want it! SO nice!”

    (I manage to get my hair free and jump back, quite startled.)

    Me: “I’m sorry, but it is not okay for you to invade my personal space and yank my hair. If you do not wish to purchase anything today, then I will have to ask you to leave as you are holding up a line of customers!”

    (The customer gives me a dirty look, practically snarling at me, and flounces out of the shop.)

    Next Customer: “What the h*** was that about?”

    Me: “I… I have no idea.”

    (Apparently the woman came back into the shop later in the week when I am not working, did the same long, drawn out process with the £50, requesting a lower price after the transaction has gone through, and then asking for a refund. She also asked after me, ‘the rude girl with the nice hair.’)

    Page 9/63First...7891011...Last