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    Category: Wild & Unruly

    Like A Dog With A Bone About Your Dog

    | USA | Bad Behavior, Pets & Animals, Theme Of The Month, Wild & Unruly

    (My dog and I are at a popular pet store where we are regular customers. I am pushing around a cart with my dog in it. He is very friendly and greets anybody who walks by.)

    Customer: “Aw, what cute dog!”

    (The customer pets him. She stops and looks into my cart to see a leash.)

    Customer: “What the h***?!” *picks up and waves it on my face* “You are a animal abuser! Dogs should be running free!”

    Me: “What? No! I am doing this for his safety. He gets out of my yard and chases after cars!”

    Customer: *grabs my dog* “I am calling the police!”

    Me: “No! Give me my dog back!”

    (An employee runs over.)

    Employee: “Miss! I am going to have to ask you to give the dog back.”

    Customer: *holding my dog tightly, while he is fighting to get out of her arms* “No! He is being abused!”

    Employee: “I assure you, that dog is not abused. I am going to call the police if you don’t let go of him.”

    Customer: “Fine!” *throws my dog on the ground and runs out of the store*

    (Luckily my dog was okay!)

    Coupon Is Off

    | IL, USA | Crazy Requests, Wild & Unruly

    Customer: “I want to use this Groupon for my massage today; your manager said I could.”

    (I look at the Groupon and it is for a competitor. I explain this to her.)

    Customer: “Well, your manager said I could use this…”

    (I call the manager who says that she claimed it was expired, not for a completely different store.)

    Me: “Ma’am, I spoke with my manager and he agreed to let you use an expired Groupon, not one for a completely different location.”

    Customer: “This is f****** ridiculous!!! I’m calling the BBB and putting you on Facebook!”

    Me: “Well, ma’am. I’m so sorry but I cannot allow you to use this but I can give you our member rate today and give you a free half hour massage on your next visit which is $80 in savings.”

    Customer: “But I already paid for this Groupon and I WANT TO USE IT NOW!”

    Me: “I understand your frustration, ma’am, but I cannot allow you to use this at this clinic as it is not for our store but for our competitors.”

    Customer: “Well you just don’t want me to come in here. You hate people like me don’t you? You’re racist!”

    (I am confused as both the customer and I are white.)

    Me: “Ma’am, I’m going to need you to watch your language and calm down. Again, I cannot let you use this at this store but I can offer you up to $80 in savings and you will be paying less than you originally paid for the Groupon.”


    Me: “Ma’am, can I ask you just one question? Do you get mad when you go to Walmart and they don’t let you use Target Gift Cards?”

    Customer: “…”

    Me: “…”

    Customer: “Oh… well… just, NEVERMIND, YOU HEATHEN!”

    (The customer walked out and never did get her massage. I also never heard from the BBB or corporate about being ‘blasted’ on Facebook.)

    Paying Dearly

    | AR, USA | At The Checkout, Bad Behavior, Wild & Unruly

    (I am working my second day as a cashier when an elderly customer walks up with a bundle of bananas and a drink.)

    Me: “Hello, sir, and welcome to [Store]. Would you like me to match the price of these bananas, dear?”

    Customer #1: “No, godd*** it!”

    Me: “Okay. Not a problem. I apologize. Would like to donate anything to [Charity We Support]? ”

    Customer #1: *turns away and mutters something*

    Me: “Was that a yes or…”


    Me: *all smiles* “I’m so sorry, sir. Not a problem.”

    Customer #1: “I am so f****** tired of your s***, you little b****! The people here are so godd*** stupid. Quite smiling. Your job f****** sucks.”

    (He walks off cursing under his breath.)

    Me: *turning to the next customer* “Hello, dear. How ar—”

    Customer #1: *rushing back* “And don’t call people dear, you little tramp! I’m old enough to be your d*** grandfather and she’s a woman, you f****** lesbian!”

    (At this point, I’m almost in tears because it’s my second day ever and I’ve had nothing but positive responses all day. My current customer speaks up.)

    Customer #2: “Don’t listen to that old b******, honey. You’re doing great and can call me whatever you like. Now, how much can I donate to that charity you were askin’ about?”

    Can’t Get Nicotine From A Teen

    | Grand Forks, ND, USA | At The Checkout, Crazy Requests, Wild & Unruly

    Cashier: “Hello, sir. What can I get for you today?”

    Customer: “Do you always talk to your customers like that? How rude!”

    Cashier: “Excuse me, sir. I’m sorry to have upset you. Was there something I can grab for you today?”

    Customer: “Shut up. Just shut up! I just want [Cigarette Brand] and that is all. Can you do that?!”

    (By this time, the cashier was turning his back away from the customer to search for the item. He hid his face from the rude man, and asked what the box looked like.)

    Customer: “How dare you turn your back to me, boy! Hey, are you listening to me?”

    Cashier: “Sorry, sir, I am looking for your cigarettes.”

    Customer: “Well, hurry up, then! Jeez, don’t you know what they look like?”

    Cashier: “Well, no, sir. I do not. I am afraid I do not smoke, so could you tell me a little more about the pro—”

    Customer: “It’s the smallest box there! Hurry up, I’ve not got all day!! Typical of [Store], always hiring foolish, stupid kids on a department they have no knowledge of. Look, it’s grey, if that helps you at all. God d***, kid, hurry the h*** up!”

    (I come over to assist our cashier. The customer is leering over the counter and the cashier is slightly going through a bit of a panicked frenzy.)

    Me: “Sir, what seems to be the problem here?”

    Customer: “Your dumb-a** associate doesn’t know what his smokes are and I am upset that you chose to hire him. Your foolish management and your stupid associates can’t do anything right! I am out of here!”

    Me: “I am sorry to hear that, sir, but—”

    (Before I can say another word, the customer storms out of the store, not looking back once. I quickly open up the gate to greet the cashier to assure him the customer is gone.)

    Me: “Hey, hey now. No worries, the guy is gone. Are you okay?”

    Cashier: “I think so…”

    Me: “He was just angry because it’s a Monday. You’re all right.”

    Cashier: “I suppose so.”

    Me: “So, what happened?”

    (The cashier then told me everything that happened, and I felt bad so I treated him to a coffee. But that was not the only thing bothering him.)

    Me: “Well, what could possibly be wrong that you are a bit unaware of the kinds of cigarettes out here?”

    Cashier: “It’s not so much that I don’t know all of them. I know some, but I never smoke. But it doesn’t help describing the color to me…”

    Me: “Why is that?”

    Cashier: “I’m colorblind.”

    Needs A Room For Improvement

    | Laughlin, NV, USA | Extra Stupid, Hotels & Lodging, Wild & Unruly

    (I work in a hotel/casino on graveyard and I am all alone on a busy night. One guest at the end of the line is obviously very upset as she has to wait for about 15 minutes. Another guest, one of our VIPs I’d checked in earlier, walks up and the guest tells her she is been waiting for over an hour and it takes me 30+ minutes to check in one person. The VIP guest defends me, further aggravating the guest.)

    Me: “Hi. Sorry for the wait. What can I do for you?”

    Guest: “It’s about d*** time! I’ve been waiting over an hour and all I need is a f****** room key!”

    Me: “I’m sorry, ma’am. As you can see, I’m all alone tonight—”

    Guest: “I don’t care if you’re alone! You should have more people here, then! It’s not my fault if you’re understaffed! I just want a f****** key!”

    Me: “Once again, I’m sorry for the wait. Now what is your room number so I can make you a new key?”

    Guest: “I don’t know! 17-something-something.”

    Me: “Do you have your ID?”

    Guest: “You’ve gotta be f****** kidding me!” *flashes her ID from her wallet* “What’s taking so long?! All I need is a f****** key!”

    Me: “Ma’am, I’m having a hard time finding you in the system. Is there some other name it could be under?”

    Guest: “What? NO! It would be under my name!”

    Me: “Are you sure you’re in the right hotel?”

    Guest: *obviously unsure of herself* “Yeah. Well, I’m pretty sure…”

    Me: “Are you sure you’re not at [Hotel Next Door]?”

    (The guest stomps off without a word, embarrassed.)

    VIP Guest: “She made all that fuss and wasn’t even in the right hotel? She should probably stop drinking.”

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