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    Category: Wild & Unruly

    Bottom-Rung Bozos

    | Florida, USA | Top, Wild & Unruly

    (This takes place in a small, mom-and-pop gift store. Note: I am about 7 months pregnant when this takes place.)

    Customer: “Hey you, girl! I need one of those games at the top of the shelf.”

    Me: “Sure, no problem, sir. Just give me a moment to finish up here and I’ll grab it.”

    Customer: “Well, hurry up!”

    (The customer continues to mutter about me being useless. I go to grab the ladder when my coworker, who happens to be the owner’s son, sees this.)

    Coworker: *to me* “Oh hey…you don’t need to be on that ladder. I got it.”

    Customer: *to coworker* “What?! No, I asked her. Let her do it!”

    Coworker: “Sir, it’s not safe for her to be up there right now.”

    Customer: “YOU SHOULDN’T BE ACCOMMODATING TO FATTIES!”

    (Note: the customer himself is extremely large.)

    Coworker: “Sir, she’s pregnant, not fat.”

    Customer: “Stupid b**** is just fat! You shouldn’t accommodate fatties! She’s just a fat b****! Make her do her job! STOP ACCOMMODATING THE FATTIES!”

    Me: “Sir, I’m seven months pregnant, not fat, and if you continue to use vulgar language, I will have to ask you to leave.”

    Customer: “You stupid b****! Do your d*** job, you stupid fat a**!”

    Me: “I’m refusing you service. Please leave.”

    Customer: “YOU CAN’T DO THAT! GET THAT D*** GAME! I PAY YOUR SALARY!”

    (The owner, who has overheard the entire exchange, comes over.)

    Owner: “Sir, you shouldn’t be carrying on and calling people fatties…especially pregnant women.”

    Customer: “F*** YOU! I WANT TO TALK TO YOUR MANAGER!”

    Owner: “I’ll do you one better: I own this store, and if I see you in my store again, I will have you arrested for trespassing. Oh…and NO, you don’t pay her salary: I do, and I plan to give her a big raise after this.”

    Customer: “SCREW YOU! You can’t talk to me this way. I’m a paying customer!”

    Coworker: “Hey buddy, you just blow in from stupid town? You haven’t bought anything.”

    Customer: “DON’T ACCOMMODATE FATTIES!”

    (In his anger, he knocks down a rack of merchandise over and hauls out of the store as fast as he can.)

    Coworker: “I’m going to call the police…”

    (The customer was arrested less than a block away, and I got a raise.)

    Kernel Panic

    | Illinois, USA | Technology, Top, Wild & Unruly

    (I’m working at my local electronics store as a technician. A customer in her mid-30s walks up with a laptop.)

    Customer: “There’s something wrong with my laptop screen. It’s all screwed up!”

    Me: “Screwed up like how? Can you please be more specific, ma’am?”

    Customer: “I don’t know how to describe it. The picture’s all warped, and there are these funny multicolored lines on it.”

    Me: “Well, let me take a look at it…”

    (The customer sets the laptop on the counter and I turn it on. As soon as it turns on, it is obvious that the laptop screen is cracked.)

    Me: “Wow! It looks like the screen has an internal crack in it. What happened? Did the laptop fall? Was it struck with something?”

    (The customer looks at me sheepishly for a few moments, and then she responds.)

    Customer: “Last night, I was online and I was eating pistachios. One of them had a really hard shell. So, I took the nut, set it on the laptop, and closed the lid on it so the shell would crack.”

    Me: “You tried to crack open a nut with your laptop?!”

    Customer: “Well, yeah. I didn’t think a pistachio would break my laptop!”

    Aisle Always Need Directions, Part 3

    | Minnesota, USA | Wild & Unruly

    Customer: “Where’s my movie?”

    Me: “Can I see your ticket real quick?”

    Customer: “I left it in my movie. I just went to get popcorn. Where’s my movie?”

    Me: “What theater are you in, sir?”

    Customer: “I want to know where my movie is!”

    Me: “Well, what movie are you seeing?”

    Customer: “MY MOVIE!”

    Me: *taken aback* “I-I’m sorry, sir. If you won’t tell me what you’re seeing, I can’t help you.”

    Customer: *throws his entire bucket of popcorn and a large soda on the floor and storms out of the theater*

    Related:
    Aisle Always Need Directions, Part 2
    Aisle Always Need Directions

    Customers Can Be Tiring

    , | Portland, OR, USA | Top, Wild & Unruly

    (As part of our Memorial Day Weekend special, our tire shop is offering a flat rate $10 tire patch for flat tires. A customer calls ahead to inquire, and walks into our store an hour later.)

    Customer: “I’m here to get the $10 tire patch.”

    (The customer places an extremely old tire on the counter.)

    Me: “I apologize, but this tire is beyond patching. You are going to need to purchase a new tire.”

    Customer: “To h*** I am! You told me on the phone that you could fix this tire for $10, and that’s exactly what you’re going to do.”

    Me: “Ma’am, we can only patch tires with holes or leaks that are in otherwise good condition. This tire has multiple slash marks, and at least five nails that I can count. Not to mention, the rim is corroded and warped.”

    Customer: “Bulls***! You’re doing this because I’m a woman. Don’t think I’m smart enough to know my tires? Well, I’m smart enough to know that your commercials says that I can throw this tire through your window if I’m not satisfied!”

    (The customer tries—and fails—to throw her tire through our front glass. After a few attempts, she picks up a tire iron and starts breaking any glass she can find, including our front window and door. I manage to wrestle the tire iron away from her. At that moment, a policeman also walks in with his own tires.)

    Me: “Ma’am, firstly, that commercial was clearly from [our competitor]. Secondly, there is an armed officer literally right behind you!”

    Policeman: *sighs* “Ma’am, you’re under arrest for disorderly conduct and destruction of property.” *to me* “Can I go ahead and get these two tires replaced? I’ll pick them up when I’m done with the paperwork on all of this…”

    (The woman is arrested and taken away. Everyone in the store remains silent as we reflect on the damage.)

    Manager: “What the f*** just happened?!”

    D-Eye-Y

    | New Zealand | Health & Body, Top, Wild & Unruly

    (I am currently going through medical school and working at a nearby hardware store part-time to help pay the bills. As part of study, students have been given internships at various local hospitals. Note: New Zealanders pride themselves on their DIY skills.)

    Customer: “Hey mate, I need some stuff to build a deck. Can ya help me find it?”

    Me: “Certainly, what were you after?”

    (As per our instruction, after recommending the tools and materials the customer would need, I am required to point out various safety gear as well. All has been going great so far…)

    Me: “May I also recommend that you grab some safety glasses? They could save you a lot of trouble if things happen to go wrong.”

    Customer: *suddenly hostile* “Look, mate, I don’t need any of this s***! I know how it needs to be done. Any real man does! If you were a real man, you’d know too. I ain’t paying for any s*** I don’t need!”

    (He eventually leaves, but not before complaining to customer service about me. Three days later while working at the hospital as a medical student, I take the same customer’s history. The reason: he had a splinter lodged in the side of his eye. I wish I was making this up!)


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