Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Had It Up To Their Neck With Bad Customers
    (2,653 thumbs up)
  • April Themed Story Giveaway: Creepy Customers!
    Submit your story today!

    Category: Wild & Unruly

    Customers Can Be Tiring

    , | Portland, OR, USA | Top, Wild & Unruly

    (As part of our Memorial Day Weekend special, our tire shop is offering a flat rate $10 tire patch for flat tires. A customer calls ahead to inquire, and walks into our store an hour later.)

    Customer: “I’m here to get the $10 tire patch.”

    (The customer places an extremely old tire on the counter.)

    Me: “I apologize, but this tire is beyond patching. You are going to need to purchase a new tire.”

    Customer: “To h*** I am! You told me on the phone that you could fix this tire for $10, and that’s exactly what you’re going to do.”

    Me: “Ma’am, we can only patch tires with holes or leaks that are in otherwise good condition. This tire has multiple slash marks, and at least five nails that I can count. Not to mention, the rim is corroded and warped.”

    Customer: “Bulls***! You’re doing this because I’m a woman. Don’t think I’m smart enough to know my tires? Well, I’m smart enough to know that your commercials says that I can throw this tire through your window if I’m not satisfied!”

    (The customer tries—and fails—to throw her tire through our front glass. After a few attempts, she picks up a tire iron and starts breaking any glass she can find, including our front window and door. I manage to wrestle the tire iron away from her. At that moment, a policeman also walks in with his own tires.)

    Me: “Ma’am, firstly, that commercial was clearly from [our competitor]. Secondly, there is an armed officer literally right behind you!”

    Policeman: *sighs* “Ma’am, you’re under arrest for disorderly conduct and destruction of property.” *to me* “Can I go ahead and get these two tires replaced? I’ll pick them up when I’m done with the paperwork on all of this…”

    (The woman is arrested and taken away. Everyone in the store remains silent as we reflect on the damage.)

    Manager: “What the f*** just happened?!”

    D-Eye-Y

    | New Zealand | Health & Body, Top, Wild & Unruly

    (I am currently going through medical school and working at a nearby hardware store part-time to help pay the bills. As part of study, students have been given internships at various local hospitals. Note: New Zealanders pride themselves on their DIY skills.)

    Customer: “Hey mate, I need some stuff to build a deck. Can ya help me find it?”

    Me: “Certainly, what were you after?”

    (As per our instruction, after recommending the tools and materials the customer would need, I am required to point out various safety gear as well. All has been going great so far…)

    Me: “May I also recommend that you grab some safety glasses? They could save you a lot of trouble if things happen to go wrong.”

    Customer: *suddenly hostile* “Look, mate, I don’t need any of this s***! I know how it needs to be done. Any real man does! If you were a real man, you’d know too. I ain’t paying for any s*** I don’t need!”

    (He eventually leaves, but not before complaining to customer service about me. Three days later while working at the hospital as a medical student, I take the same customer’s history. The reason: he had a splinter lodged in the side of his eye. I wish I was making this up!)

    Dingbats In The Drive-Thru

    , | Derby, UK | Food & Drink, Top, Wild & Unruly

    (I work in the drive-thru area of a well known fast food store. I’m taking an order out to a customer who, instead of parking in the designated bays, has parked in the main car park. The car he is parked next to just happens to be mine.)

    Me: “One burger meal?”

    (The customer throws open his door with great speed, slamming it into my car and leaving a noticeable dent. In shock, I drop his paper bag.)

    Customer: “What on EARTH do you think you’re doing?!”

    Me: “You just hit my car!”

    Customer: “Oh, I didn’t realise it was yours.”

    (At this point I’m too shocked to do anything other than stand there and try not to cry.)

    Customer: “So, are you going to compensate me?”

    Me: “What for?”

    Customer: “You just dropped my food on the floor. I demand a full refund and maybe some extras.”

    Me: “Sir, you just dented my car with extreme force. I don’t particularly feel inclined to do anything other than replace the meal I dropped, to be completely honest.”

    Customer: “That is RIDICULOUS! You owe me £5 for that meal!”

    Me: “With all due respect sir, if I may please have your insurance details, we’ll see just how much you owe me!”

    Cuffed Red-Handed

    | Nantes, France | Criminal/Illegal, Food & Drink, Top, Wild & Unruly

    (I occasionally hire the 19-year-old niece of one of my friends to help me around the store during vacations. She’s quite frail and shy, but it isn’t too much of a problem since many of my customers are regulars and know (and like) her. One busy day, a peculiar lady whom I’ve never seen comes in and goes straight to the girl.)

    Customer: “I want a double cheeseburger, a Coke, and a chocolate donut.”

    Niece: “Um…I think we’re out of chocolate donuts. I’m going to check. Please wait a minute, ma’am.”

    Customer: *bluntly* “Yeah, you do that.”

    Niece: *runs to the back*

    Customer: *whispering* “Useless b****.”

    (When my niece comes back several minutes later, the customer gives her an icy stare.)

    Niece: *nervously* “I’m very sorry, ma’am. It seems we’re out of stock. May I suggest you another dess—”

    Customer: “You useless little s***! Every time I come here, I find what I want. Just admit you suck at your job.”

    Niece: “B-but I—”

    Customer: “Don’t interrupt me, you b****! Either get me my food now, or I’ll make sure your skinny little a** gets fired!”

    Niece: *almost crying* “Ma’am, please—”

    Customer: “You interrupted me again, you s***!”

    (Before I can do anything, the customer PUNCHES my niece in the face, hard enough to make the girl fall on her back and hit her head on a cooler. However, two of my regulars, who are uniformed policemen, grab the customer.)

    Customer: “What are you doing?!”

    Regular #1: “Ma’am, what you just did is an aggravated assault. If this girl is seriously wounded, you face a fine and jail time. Please don’t resist.”

    Customer: “Oh yeah?! Tough luck proving that without any police around, jacka**!”

    Regular #2: *handcuffs the customer* “Ma’am, we are police officers.”

    Customer: *almost faints*

    (My friend’s niece ended up breaking her glasses and four of her teeth due to her fall. She refused to come back to work after that, which saddened both me and the regulars. At least she got a small measure of justice thanks to the police officers.)

    Bad Parents Bug Us

    | Southern California, USA | Family & Kids, Pets & Animals, Top, Wild & Unruly

    (I am an intern giving a tour at my local zoo. The first stop is the butterfly & moth exhibit, where guests can go inside with animals. I give them the rules and instructions which include staying on the path/off the plants, no grabbing the animals, etc. Once we are inside, I see two children, approximately 6 and 8 years old, climbing all over the plants, trying to grab butterflies in their fists and bothering other guests. I do not see their mother, so I speak up.)

    Me: “Excuse me, boys. You need to stay on the path. You aren’t allowed to climb on the plants, and you definitely aren’t allowed to grab the animals like that.”

    (At that moment, their mom comes running out from behind a tree, clearly on her cell phone.)

    Mother: “Hey, you can’t tell my kids what to do! If there’s a problem you come talk to me!”

    Me: “Ma’am, I’m sorry, but I didn’t see you, and your children were damaging the exhibit.”

    Mother: “What?! No, they weren’t! They are angels!”

    Me: “I’m sorry, ma’am, but they were climbing all over the plants and crushing them. There were also trying to grab the butterflies, which we do not allow.”

    Mother: “So? My boys are having fun. They can do whatever they want!”

    Me: “No, they are not. We have rules, and if you cannot follow them, you will be asked to leave the butterfly house and you will not allowed to remain a part of this tour.”

    Mother: “Your rules don’t make any sense. You just want to stop everyone from having fun!”

    Me: “No, ma’am, but it is my job to ensure that guests do not damage the exhibit.”

    Mother: “But you can just plant more plants, and the butterflies will be fine!”

    Me: “The butterflies will most certainly not be fine! Grabbing them like that will kill them!”

    Mother: “KILL?! How dare you say that in front of my children?! You are damaging them for life!” *turns to her boys* “Don’t worry, she’s lying! The buggies will be fine. You just keep playing!”

    (Despite my warnings, the mother refuses to intervene, so I have her and her children removed from the park. As she is being escorted out by security, she turns to me.)

    Mother: “You’re nuts! They’re just stupid bugs!”

    (Not a smart thing to say to an entomology student.)


    Page 48/56First...4647484950...Last