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  • Getting Owned By The Owner, Part 7
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    Category: Wild & Unruly

    Thicker Coat Required

    | USA | Top, Wild & Unruly

    (One of my coworkers has a really beautiful full-length black wool coat that’s lined with a very soft faux fur that, despite being fake, feels real. She gets questions about where she got it from our clientele a lot, but she actually made it herself. It is really cold outside.)

    Customer: *spotting my co-worker on her way to her lunch break* “Oh. My. God. That coat is gorgeous!”

    Coworker: “Oh, thank you.”

    Customer: “Give it to me.”

    Coworker: “Ma’am, the coat is not for sale.”

    Customer: “Bulls***! Everything in this store is! Now give me that jacket! I’m more smarter than you, I know how everything works! If you want something in your store, you can only buy it after us real people are done shopping and only if it’s something we don’t want!”

    Coworker: “Um… ma’am, I’m sorry for the misunderstanding, but this jacket didn’t come from this store. I made it at home.”

    Customer: “No you didn’t! It’s mine! *tries to snatch the back of the coat as my coworker dodges her*

    Coworker: “Ma’am, this is my jacket that I made for myself. We do not sell this jacket in the store, although we have some similar ones. I will not just give you my jacket.

    Customer: “It’s mine! Not yours, mine!”

    Manager: *to me* “What’s going on?”

    Me: *I explain*

    Manager: *to the customer* “Ma’am, that is my employee’s jacket. It’s not for sale.”

    Customer: *stamps her feet and screams* “BUT I WANT IT!”

    Manager: “Ma’am, I’m going to have to ask you to leave. You can’t have my employee’s jacket. She needs it herself. It’s too cold. If you want a jacket, you can come back another time when you’ve calmed down.”

    (She leaves, but comes back about ten minutes later with the police. They have a department on the other side of our parking lot. She points at my manager, my coworker, and me.)

    Customer: “Those worthless pieces of trash are trying to steal my jacket!”

    (My manager explains the situation, and they take a statement from my coworker, who had proof that she had actually handmade the jacket in the form of a series of photographs on her phone that detailed the ‘work in progress’. In the end, it was the customer who was arrested for creating a disturbance!)

    Being The Bigger Man

    | Edinburgh, Scotland, UK | At The Checkout, Awesome Customers, Family & Kids, Top, Wild & Unruly

    (I am standing in a line for a checkout at a supermarket, when I look over and see a family with two kids in another line. The kids are throwing stuff everywhere, tins, bottles, and jars. The cashier, a young girl, is frantically trying to calm them down. Note: I’m pretty big, about 6’3″ and broad, plus I have a black eye, cut nose and a cut across my lip from a sports match the day before.)

    Cashier: *to kids* “Please stop throwing things. Someone’s going to get hurt.”

    Father: “How dare you! You people just get off on telling other people what to do! You’re all just fascists, that’s what!”

    Cashier: “Look, I’m not trying to tell you what to do, but your kids are going to end up hurting someone, and then it’ll be a big problem for all of us.”

    Mother: “Are you threatening us?”

    Cashier: *looking shocked and confused* “No! Not at all. I’m just saying that it would be best if you asked your children to stop before someone gets hurt.”

    Father: “You’re still making threats! Either you stop with that right now or I swear to God I will give you a big problem! I’m going to make you sorry you were born, unless you shut the f*** up right now!”

    (I catch the cashier’s eye, and she looks hopeless. I bend down, pick up a tin thrown by one of the kids and quietly move to just behind the parents.)

    Me: “Excuse me.”

    (They spin round. The father is not that tall, about 5’10″, so he’s pretty much looking me in the neck. I point at my black eye and battered face.)

    Me: “One of your kids just hit me in the face. Is this a problem I should take up with you personally, or should I just call the police?”

    (I’m looming over him now, very much invading his personal space.)

    Father: “Oh, God, I’m sorry! I’m really sorry, I didn’t mean to…”

    Me: “I would recommend you apologise to the nice lady who’s been putting up with you for the last 10 minutes without calling the police. It seems she’s had far more to deal with than me!”

    Not All Knights Are In Shining Armor

    | Minneapolis, MN, USA | Awesome Customers, Top, Wild & Unruly

    (Two of my children suffer from a rare, genetic bone disease and they both have recently had major surgery. My 10 year old had his hip rebuilt and is using a wheelchair, while my 13 year old had a tumor taken out of his ankle and is using a walker. The 10 year old also uses a walker to move from his chair to the car. I am parked in a handicapped space, and am trying to get them loaded into the car. There are 6 open handicap spaces, but this elderly man decides he needs the space directly next to my driver’s side.)

    Elderly Man: *honking horn* “Get out of the way!”

    Me: “I need to get the kids loaded. I’ll be out of the way shortly.”

    Elderly Man: *honking even louder, scaring my 10 year old* “Get out of the way, lady! You don’t even need this spot.”

    Me: “Sir, my two disabled children do need this spot, but there are several other open spots if you’re in a hurry.”

    (By this time, I have my wheelchair bound child in the car. I set his walker aside to push the chair to the back of my car and retrieve my older child’s walker from the other side of the car. Unfortunately, I am not fast enough. The elderly man honks again, then bullies his way into the spot and DRIVES OVER the walker. I am nearly in tears, and have just put my head down trying to get the wheelchair folded up and put in the trunk of my car. The elderly man gets out of his car while I have the chair half way from the ground to the trunk.)

    Elderly Man: “You’re very rude! You should be ashamed of yourself! You shouldn’t even be using this spot. It’s obvious you don’t need it!”

    Me: *literally slack-jawed* “I’m sorry you feel that way…”

    (As the elderly man leaves, two young men who look like thugs approach me.)

    Young Men: “We’ve seen everything and feel really bad for you. Can we help you get the wheelchair and walkers into your car?”

    Me: *crying and trembling* “Yes…”

    (Not only do the young men get the medical equipment in my car, but they get my 10 year old laughing again with their non-stop jokes. After they finish helping me…)

    Me: “Thank you! Can I do anything to repay your kindness?”

    Young Men: *wave me off* “We’re just doing what decent people would do. Have a pleasant day!”

    (I found out later that they’d noted the elderly man’s tag number and had gone inside to report the incident to the manager. The police were called and the elderly man was held responsible for the damage to the walker.)

    Fiery Temperaments Can Lead To Explosive Situations

    | London, England, UK | Bizarre, Top, Wild & Unruly

    (In the UK the 5th of November is a holiday usually celebrated with fireworks, Since my birthday falls around this time, I usually do a fireworks party to celebrate. I’m 21 and have been doing firework displays since I was 18 and have done several pyrotechnic courses. I’m at the supermarket and have selected around £250 worth of fireworks. Note: Staff Member #1 is helping a gentleman in another aisle, while Staff Member #2 is sorting my fireworks out.)

    Staff Member #1: *to the gentleman* “Any fireworks for you today, sir?”

    Gentleman: *to Staff Member #1* “THESE ARE DANGEROUS AND SHOULD BE LOCKED UP AND DESTROYED!”

    Staff Member #2: *to me* “That’s £250. Since you have spent over £200, I can offer you a [name of firework].”

    (At this point, the gentleman turns on me.)

    Gentleman: *to me* “You little vandal! I bet you’re not even 18 and you’re going to blow someone up. We can only be lucky if it’s yourself.”

    Me: “Uh, right dude. I do have a pyrotechnic qualification, and I’m 21.”

    Gentleman: “Don’t lie to me! I know your sort!”

    (Suddenly, he lunges towards me. In the process, he knocks my fireworks off the counter onto the floor and proceeds to stamp on them. Now, anyone who knows fireworks knows that they are pretty stable, but chucking them around and stamping on them is a REALLY bad idea.)

    Me: “Are you f***ing crazy?! And you think I’m dangerous?!”

    (The gentleman shouts at me for a further two minutes before trying to leave, having destroyed the £250 worth of fireworks I just bought.)

    Me: “Hey, get back here! You just destroyed my fireworks!”

    Gentleman: “Too f***ing right I did!”

    (Thankfully, security managed to intercept him before he left. He was arrested and charged with damage to property and forced to pay me £300 in Compensation. The supermarket even supplied the fireworks for free. Best Birthday EVER!)

    When Customers Actually Give A Jam

    | Montpellier, France | Awesome Customers, Family & Kids, Top, Wild & Unruly

    (At the checkout counter, a mother and her son are behind an elderly lady in line. The kid keeps bumping on the elderly lady with their shopping cart.)

    Elderly Lady: “Excuse me, young lady, could you please tell your son to stop pushing your cart on me?”

    Mother: “No way! You must not upset children! That’s how they get traumatized!”

    (The mother indeed does nothing to stop her son. Suddenly, another customer—young man standing in line behind them—takes a jar of jam, opens it, and pours it on the mother’s head.)

    Mother: *shocked and dripping with jam* “Are you CRAZY? What the h*** are you doing?”

    Young Man: “Listen, lady. You see, I was also raised like this, with no limits. I did everything and whatever I wanted… and I still do!”

    (The mother quickly leaves the store with her son, angry and covered with jam. For the record, the elderly lady insisted to pay for the jam.)

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