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    Category: Wild & Unruly

    What Goes Around Coffees Around

    | Ireland | Family & Kids, Food & Drink, Wild & Unruly

    (I have just finished serving a mother, but her daughter has dropped her juice so I have to mop up the spill. As part of our goodwill policy for spills, I also give the little girl another juice on the house. I then began serving the next customer.)

    Next Customer: “You shouldn’t have given her a free juice. It’s her own fault for being clumsy!”

    Me: “Well, it’s part of our goodwill policy. Accidents do happen, you know.”

    Next Customer: “Well, children shouldn’t be in a place like this in the first place. People should take responsibility for their actions!”

    (The customer takes her coffee, and as she approaches her seat she trips over her own feet and tosses her mug across the table. She splashes coffee everywhere: on the wall, on the floor, and all over the table and chairs.)

    Next Customer: *sheepishly* “I spilled my coffee. Can you make me another one to take away, please?”

    That Almost Became A Four-Finger Discount

    | Florida, USA | Criminal/Illegal, Top, Wild & Unruly

    (I’m working the checkout during one of our biggest sales events. Despite the long line of customers, everyone seems to be happy and everything is going well. Then, a woman with a rather sour look on her face flings her items onto my counter.)

    Customer: “I can’t believe how rude you are. How DARE they hire you for a customer service position!”

    Me: *startled* “I’m sorry, ma’am, but what exactly is it that I did?”

    Customer: “The man you just checked out cut the entire line! I’ve been waiting patiently in your f***ing for over five minutes and you decide to help the a**hole who doesn’t want to wait like the rest of us!”

    Me: “I’m sorry, ma’am. I agree that it was rude of him, but I didn’t realize that he cut in front of you as well as everyone else.”

    (Despite my apologies, she continues to scold me loud enough that my manager hears, walks over, and stands behind her. I’m placing her cash in the register when suddenly she lunges over the counter and reaches for the cash drawer. I quickly slam the door shut, accidentally pinching her fingers in the process. She yelps as she’s holding onto her hand, screaming for a manager.)

    Manager: “Yes, I’m the manager. How can I help you?”

    Customer: “Yes, you can fire that b**** of an employee you have there. She has been nothing but rude to me since I got here, and she just now assaulted me! I also demand that she apologize to me!”

    Manager: “Well, yes, I do agree that an apology is in order. Ma’am, I am sorry that you hurt yourself while attempting to steal the money from her cash drawer. ”

    Customer: “Excuse me?!”

    Manager: “With all due respect, ma’am, not only was I standing behind you when it happened, I also have you on camera reaching over and trying to steal money from the cash register, so there is no use denying it. So, before I escort you to my office and call the police, I’d honestly like to know why you tried to take money out of the cash register.”

    Customer: “Well, with everything that’s happened here today, I felt that I should be compensated. I figured I should get my stuff for free, as well as a little extra back for my troubles!”

    That’s The Way He Bypassed The Brady Punch

    | Brampton, ON, Canada | Rude & Risque, Top, Wild & Unruly

    (I’m out for the evening with my younger sister. We’re just having a few drinks at a bar that’s close by. I’m 6’2″, 275 lbs, and my sister is 5’9, 180 lbs.)

    Drunk Guy: *to my sister* “You know you’ve got really nice tits. You know that, right?”

    Me: “Excuse you?”

    Drunk Guy: “No, really! She’s got a fantastic rack!”

    Me: “Buddy, back off. Go bother someone else.”

    Drunk Guy: “What’re you going to do about it? What are you, her boyfriend or some s*** like that?”

    (At this point, a bouncer walks up behind him. He knows our family as patrons of this bar.)

    Bouncer: *to the drunk guy* “First of all, I’m going to eject you from this place, by your will or otherwise. Secondly, I’m going to let this big guy here beat the snot out of you and that’s AFTER his sister kicks your A**, and I’m more scared of her than I am of him. Thirdly, that big guy right there is one of the most scary people that I’ve ever met, especially when protecting family.”

    Drunk Guy: *nods very quickly and shuffles out of the bar*

    Me: “Thanks.”

    Bouncer: “Nobody messes with this MOTHERF***ING family!” *walks off*

    A Good Ol’ Fashioned A** Whoopin’, Part 2

    | Turin, Italy | Awesome Customers, Top, Wild & Unruly

    (I’m a customer at a local restaurant. It’s 7:30 pm, so most of the customers haven’t arrived yet and the place is pretty quiet. All of a sudden, a middle-aged customer starts shouting randomly and making obscene gestures to people. A waitress tries to calm him down, but he just doesn’t listen. This goes on for a while, until the same waitress approaches an elderly couple with their dinner.)

    Elderly Wife: “Thank you, dear. Is there any way to make that horrible man stop yelling?”

    Waitress: “I am sorry, ma’am. He keeps ignoring us.”

    Elderly Husband: “He’s just a little kid hoping for attention. Kick him out.”

    Waitress: “I am terribly sorry, but it is our policy not to kick customers unless they are posing a threat to someone. We can not even touch him.”

    Elderly Husband: “Well, that doesn’t apply to me, does it?”

    (With that, the elderly husband stands up, reaches the middle-aged customer and grabs him by an ear. He then drags him on the floor and out of the restaurant, eventually kicking him in the butt. When he comes back to his table, he hands the waitress 40 euros.)

    Elderly Husband: “For the glass he broke on his way out. Bad kids always need a good kick in the butt!”

    Related:
    A Good Ol’ Fashioned A** Whoopin’

    The Cosplayer Is Always Right

    | Madrid, Spain | Awesome Customers, Food & Drink, Geeks Rule, Top, Wild & Unruly

    (Our Japanese restaurant is near a school that annually hosts an anime convention. So, it’s fairly common to have cosplayers among our customers at the time of the con. The owner is okay with it as long as they don’t annoy the other customers. On this day, we seat twelve cosplayers and, later, I seat three young customers near them.)

    Young Customer #1: “What is this? Why are those guys costumed?”

    Me: “Oh, there’s a large anime convention ongoing at the local school. It’s rather common to see them at the times of the gathering.”

    Young Customer #1: *chuckles* “Yeah, what a bunch of dorks.”

    Young Customer #2: “Total nerds.”

    (Since there are no other free tables and they didn’t pre-order a table, they sit near the cosplayers while mocking them under their breath. In the meantime, a cosplayer of Pikachu is talking somewhat loudly on his phone.)

    Young Customer #2: *waves at me* “Hey, you! Tell those dorks to shut up!”

    Halo Cosplayer: “Oh, I’m sorry, sir.” *to ‘Pikachu’* “Dude, not so loud. You’re bothering people.”

    Pikachu Cosplayer: “What? Oh, sorry to bother you guys.” *starts talking again, but much quieter*

    Young Customer #3: “Yeah, that’s right. Shut up, you virgin nerd!”

    Young Customer #1: “Go back to the library, virgins!”

    (At this point, I warn the owner about the behavior of the younger customers. He immediately goes to their table.)

    Owner: “What seems to be the problem?”

    Young Customer #1: “It’s not our fault. Those nerds started to insult us! We’re not going to stay here and do nothing!”

    Owner: “My staff told me the contrary, actually.”

    Young Customer #3: “What?! That b***h waitress is lying!”

    Owner: “Sir, I won’t allow you to insult my staff or customers. Those cosplayers were extremely polite and quiet during their meals, unlike you. If someone must be thrown out, it’s you.”

    (In the blink of an eye, one of the young customers gets up and tries to grab the owner. However, to our surprise, one of the cosplayers playing Batman grabs him by the hair, slams him on the table and holds him still.)

    Young Customer #1: “OW! That f***ing hurts! Who the f*** do you think you are, you motherf***er?!”

    Batman Cosplayer: *in a raspy tone* “I am vengeance. I am the night. I am… Batman.”

    (The two other customers begin to yell, but quickly shut up when all the cosplayers get up and surround them, showing that most of them are clearly larger than them. The mall security arrests the bad customers, and the cosplayers leave after apologizing for the trouble. However, it’s not before we snap a picture with them. Now, we frequently joke about that time when Batman, Pikachu and Master Chief saved the restaurant!)

    Related:
    The Costumer Is Always Right


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