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  • Had It Up To Their Neck With Bad Customers
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    Category: Wild & Unruly

    Aisle Never Stop Answering You

    | USA | Bizarre, Wild & Unruly

    (I work in a small card shop in a mall. It’s rather cramped and the aisles are difficult to navigate if there are many people in the store. Small note: There are two phones in the store; one in the office, one near the registers.)

    Manager: “[Me], will you please put these cards back in their pockets?”

    Me: “Sure.”

    (I begin to walk to the proper space when an older customer stops me, smiling.)

    Customer: “NOW what are you going to do?”

    Me: “I’m sorry?”

    Customer: “What happens if the phone rings and you can’t get past me to get it? Do you just let it ring?”

    Me: “No, there is a phone near the registers.”

    Customer: “What? Nuh-uh. There can’t be one up there!”

    Me: “I believe there is still a phone up there, sir.”

    Customer: “Prove it! Show me!”

    (I take the customer up to the registers and show him there is indeed another phone.)

    Customer: “You smart alec! Why do you need two phones in a small store?!”

    Me: “In case the store is full and we can’t reach the other in time.”

    Customer: *quickly exits the store, defeated*

    Manager: “What the heck just happened?!”

    R-E-S-P-E-C-T, Part 2

    | New York, USA | At The Checkout, Awesome Customers, Family & Kids, Top, Wild & Unruly

    (A mother and her two young children (both 4 or 5 years old) come through my checkout line. The mother is on her phone, totally oblivious to her children, who are running around and pulling on my apron strings. We have a spinning carousel with which to bag purchases; as I bag, the children begin spinning it around.)

    Me: “No, no, sweetie… please don’t do that. I’m trying to bag.”

    (Both children ignore me and keep spinning, and as a result I get hit by the carousel.)

    Me: *in pain* “Sweetheart, please don’t do that.”

    (The children continue to ignore me, so I put my knee on it so they can no longer spin it.)

    Me: “Please don’t.” *to the mother* “Ma’am?”

    Mother: *waves me off*

    (I have to lift a 24-pack of water, so I remove my knee from the carrousel. As expected, the children take this opportunity to spin it as hard as possible. I set the water down and stop the carousel.)

    Me: “Excuse me! When a grown up asks you to stop, you stop. This can hurt you if you get close, and we don’t want you to get hurt.”

    Mother: “B****! Don’t tell my kids what to do!”

    Me: “Ma’am, I asked them and I asked you to stop spinning the carrousel. Someone could get hurt.”

    Mother: “That’s bulls***!”

    (At this point, an elderly woman who has been waiting in line speaks up in my defense.)

    Elderly Woman: “Miss, you keep on bagging. This little hussy here should learn to watch her children, and if she can’t, then she shouldn’t have had them!” *to the mother* “In my day, you would be nice to the people at the register! Now, get off the phone and show some respect, because without nice young girls like this you’d never get your groceries and your kids would probably be bleeding on the floor while you’re on the phone too busy to care! What have you to say for yourself?!”

    (The mother was completely speechless and had nothing to say in her defense. Instead, she paid for her stuff and left as quickly as possible!)

    Related:
    R-E-S-P-E-C-T

    Burn The Other Cheek

    | Valley Stream, NY, USA | Religion, Wild & Unruly

    Me: “Good morning, sir. Would you like to purchase our protection plan on this?”

    Customer #1: *very thick Jamaican accent* “Nah, your coworker explained that. I don’t want it.”

    Me: “Alright, sir.”

    (I proceed to remove the anti-theft device and scan the GPS.)

    Customer #1: “Does this…”

    (The rest of the question is so garbled by his accent that I can not make it out.)

    Me: “I’m sorry, sir… could you repeat that?”

    (My coworker, who by chance is also from Jamaica, jumps in and answers the customer’s question. After about 30 seconds of discussion between the two, it’s clear the customer still has some unresolved questions, and since I am the only register open a line has been forming. I interrupt their conversation briefly.)

    Me: “Excuse me, I’m just going to suspend this transaction so I can take the next customer. As soon as you’re ready, I’ll finish up for you.”

    Customer #1: “Okay.” *continues asking my coworker questions*

    Me: *calling out* “Next, please!”

    Customer #1: “YOU BIGOT!”

    (Suddenly, Customer #1 throws the GPS at me, hard enough to crack the plastic clamshell case it’s in and giving me a small cut on my arm. He then storms out of the store. My coworker and I look at each other, confused, as the next customer, Customer #2, walks up to my register. Customer #2 is a middle-aged woman with a similar Jamaican accent. She is wearing a church t-shirt.)

    Customer #2: “That man was so rude to you for no reason.”

    Me: “Thank you, ma’am. I really have no idea why he called me a bigot.”

    Customer #2: “A good Christian should be kind. People like that should just die and rot in H***!”

    Some Days Start Off With A Bang

    | USA | Bizarre, Wild & Unruly

    (A man walks into our police department and approaches the dispatch counter.)

    Me: “Hello, how can I help you?”

    Man: “I was just at a yard sale and brought a nice wood trunk, but when I got it home I looked inside and it was full of dynamite. It looks old and unstable.”

    Me: “And where is it now?”

    Man: “It’s in the back of my truck.”

    Me: “Okay, and where is your truck?”

    Man: “Outside in your parking lot!”

    (And that is how our police department ended up getting evacuated for three hours. He parked, of all places, next to the supervisor’s brand new personal truck. Thankfully, it was found to be dummy training dynamite!)

    Hell Hath No Fury Like A Mother Scorned

    | Waterbury, CT, USA | Awesome Customers, Bigotry, Top, Wild & Unruly

    (We’re not too busy at the grocery store this night, but we still have a decent amount of customers. I have just finished a transaction for Customer #1, a lady no more then 5 feet tall who is carrying a small infant, when I notice that she has left her baby’s bottle on the counter.)

    Me: “Oh, Miss! Your baby bottle!”

    (My coworker, a young man, picks up the bottle and politely walks the few feet to give it to the woman.)

    Customer #1: “Thank you both so much!” *takes the bottle*

    (Out of nowhere, Customer #2, a man about 6 feet tall, starts screaming.)

    Customer #2: “Why the f*** are you catering to her! You’re a man! She is just a fat lazy b****!”

    (My coworker, a few other customers, and I stand in shock. Customer #1, however, calmly puts her grocery bag on the floor, places her infant in my coworker’s arms, and walks right up to Customer #2. With amazing speed, her hand shoots out and grabs his collar bone, and he drops to the floor in obvious pain.)

    Customer #1: “You wanna go?! Come on! This fat, lazy b**** will kick your a** all over this d*** store!”

    Customer #2: *meekly raises his arms in surrender*

    Customer #1: “Smart decision!” *picks up her grocery bag, takes back her baby, and merrily goes on her way*

    Related:
    Hell Hath No Fury Like A Pregnant Woman Scorned


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