Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Crime Can Be A Vicious Cycle
    (1,759 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Category: Transportation

    Bus(ted), Part 2

    | UK | Transportation

    (I’m sitting near the back of an almost empty bus. The only other passengers are a teenage couple sitting near the middle of the bus. An elderly passenger approaches.)

    Elderly Passenger: “I’d like to sit here.”

    Teen #1: “Pardon?”

    Elderly Passenger: “I would like to sit here. I’m old, so you have to move.”

    Teen #1: “I don’t think that’s how it works.”

    (The elderly passenger starts shouting.)

    Elderly Passenger: “How dare you? You young yobs shouldn’t even be on the bus; you’ve got healthy legs! And now you won’t give up your seat for someone who needs it more!”

    Teen #2: “Sorry, are you blind as well as rude? The bus is empty. There are plenty of seats much closer to the front than this one, and you have no right to ask us to move. And secondly, we paid just the same as you did. We have just as much right to be on here as you do.”

    (The elderly man goes to say something, but seems to reconsider and takes a seat closer to the back of the bus.)

    Related:
    Bus(ted)

    Challenging Customers Throw You A Battery Of Tests

    | ON, Canada | Awesome Workers, Bad Behavior, Top, Transportation

    (I have just gotten off of work, and am enjoying my meal as I wait for my ride home to finish their shift. I get a call in the break room from the customer service clerk; he seems a bit flustered.)

    Customer Service Clerk: “Are you okay to clock back in for an emergency sale to a hostile customer?”

    Me: “I’ll be right up.”

    (I put my uniform back on, and clock in. I go to the main desk.)

    Customer: “About f****** time someone helped me properly!”

    Me: “I’m sorry for any confusion or undue hassle, sir. What can I help you with?”

    Customer: “My f****** truck won’t start, and I think it’s the battery. The lights don’t even come on, and I sure as h*** don’t want to be stranded in this f****** place’s parking lot! Get me a new battery!”

    (I lead him back towards my department to get the proper car battery for him.)

    Me: “Can I ask for the year, make, and model of your vehicle?”

    Customer: “Why?”

    Me: “It is our usual policy to find the exact battery.”

    (He gets into more of a huff. We find the right battery and I ask for his info to do up the proper paperwork.)

    Customer: “What the h*** do you need all this for, anyway?”

    Me: “Well, we just need to make sure we take care of our customers properly. When it comes to vehicle maintenance, we take it seriously, so we don’t end up messing things up and making you have to deal with more trouble.”

    (He gets huffy again, but I take down the required info.)

    Customer: “Well, that’s over. Oh, wait… d*** it!”

    Me: “What’s wrong, sir?”

    Customer: “I don’t have any tools to take out the old battery and stuff!”

    Me: “Well, hang on for another moment, and I can go get them. Then I will take your old battery out, and replace it with the new one. That way you can get out of here, and back home to do what you planned on doing.”

    (He narrows his eyes at me, but nods and waits for me at the desk. I go get the tools, and come back so he can lead me out to his vehicle. I do just as I said I would. I even wish him a good evening after all is said and done. The next day he comes back in. I see him making his way back to my department while I’m still working. He’s smiling somewhat sheepishly.)

    Me: “Hello again, sir! Is everything okay?”

    Customer: “Yeah, everything’s great! Heck, the truck runs a bit better now, too. It’s been years since I had to change the battery. I just wanted to apologize for how angry I was last night, and for how I treated you.”

    Me: “Well, it’s no big deal, sir. I can imagine you’d had enough hassle form the situation.”

    Customer: “Yeah, you got that right. Look, I think you’re an outstanding young man, and I want to thank you for helping me out in a pinch.”

    (He shakes my hand, but I notice the feeling of paper also being handed to me in the handshake. I look down in my hand and see a $20 bill.)

    Customer: “That’s for dealing with my grumpy old a**. Thanks again!”

    If Cars Could Run On Stupidity

    | ON, Canada | Extra Stupid, Transportation

    Me: “Thank you for calling roadside assistance; how may I help you?”

    Elderly Lady: “Yes, I need you to get my car started; it won’t start.”

    Me: “Okay, ma’am, can you try to describe the problem to me?”

    Elderly Lady: “Well my husband used to drive, but now he’s passed, so I have to drive again, and this stupid car won’t start.”

    Me: “Alright, can you take the phone and go to the car. Try to start it, so I can listen?”

    (The elderly lady starts grumbling as she goes to the garage.)

    Elderly Lady: “So, I put the key in, and this happens.”

    (The car tries to turn over, but nothing happens. I’m trying to figure out what it could be, and am about to dispatch a tow truck.)

    Me: “Ma’am, I need to you turn the key just a little bit, and tell me if any lights come on.”

    Elderly Lady: “One with a box and a squiggly line.”

    Me: “Okay, I need to you look on the dashboard and find the letters E and F.”

    (The elderly lady is very angry now, as we’ve been on the phone a while and she’s running late.)

    Elderly Lady: “They are right beside the box with the squiggly part.”

    Me: “Perfect, now where is the line pointing to?”

    Elderly Lady: “The E. Why, what the h*** does that mean?”

    Me: “Ma’am, I’m sorry to tell you this, and I can send help, but your car is out of gas. You need to put gas in the car.”

    Elderly Lady: “You mean to tell me that I spent $50,000 on this car, and I still have to put gas in it?!”

    Contr-Acting Badly

    | NB, Canada | Criminal/Illegal, Theme Of The Month, Transportation

    (A customer comes in to return their truck rental.)

    Me: “Since you’re two hours over time, you’re going to have to pay for another day.”

    Customer: “Well if you’re going to charge me for it, I want that truck back so I can move some things.”

    Manager: “I’m sorry, sir, but we’ve closed the contract. You would have to start to start a new one.”

    Customer: “That’s ridiculous; just give me the truck.”

    Me: “I’m sorry, sir; you have to start a new contract.”

    (The customer turns and starts to walk around the counter. I grab the keys from the wall and put them behind my back.)

    Customer: “Gimme those keys!”

    (He rushes forward and attempts to tackle me, hitting into me with his shoulder. My manager is on the phone right away. We struggle for a bit, but he finally gets his hand on the key tag and pulls it free from my hand. The key itself cuts my palm pretty bad. He starts stomping out of the building as my manager yells to him.)

    Manager: “If you walk out that door, I’m charging you with grand theft auto.”

    (The guy stops and huffs, then drops the keys and walks outside. My coworker pulls me up, and we wait for the police to arrive. When the police arrive one of them greets the customer with a huge smile and a hand shake; it seems he knows him quite well. The two police officers and the man talk for a while and finally they come over to talk to me.)

    Police Officer: “If you want to press charges, it’s not going to be easy. He wasn’t trying to hurt you; he was just trying to get the keys. We can’t really report this as an assault. If he shakes your hand and apologizes, will you agree not to press charges?”

    (I nod agreement.)

    Customer: “Oh, hey, sorry I tripped and fell on you there. I wasn’t trying to hurt you; I was just trying to get the keys.”

    (I can now say that he was the worst customer I’ve ever had. When someone gets mad at me, or swears at me at work, I just laugh. Nothing they can say can be worse than what that customer did to me. I now keep a heavy, blunt object on hand at the counter, just in case.)

    Had The Key All Along

    | PA, USA | Extra Stupid, Transportation

    (I work as a receptionist at my local dealership answering the phones.)

    Caller: “I need to have my car towed to your dealership. Do you have a service for that, or one that you can recommend?”

    Me: “We do, but it’s expensive. Can you tell me more about the problem so we can try and help you before resorting to that?”

    Caller: “Oh, sure! Well, I think my key remote is dead, so I can’t unlock my car. Because I can’t unlock it, I can’t get anywhere! This is my only car, and I rely on it. I need to get it unlocked as soon as possible.”

    Me: “Ma’am, have you tried putting the key into the keyhole on the door?”

    Caller: “What? Cars still have that? I don’t think mine does, but I’ll go check.”

    (About a minute passes…)

    Caller: “Oh, my God! You’re my hero! It totally worked! Thank you so much!”

    Page 25/31First...2324252627...Last