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    Category: Transportation

    Pre-Paying It Forward

    | Canada | Bad Behavior, Transportation, Wild & Unruly

    (I work at a gas station that with prepay pumps. To be clear, there are pump-toppers on all pre-pay pumps stating so, and huge signs that are about the height of an average person at the end of the pumps. I notice a customer repeatedly trying to pump without paying first, and is getting increasingly angry. I buzz him over the intercom.)

    Me: “Sir, that’s a pre-pay pump only. I’ll need you to hang up the handle and pay first. Thank you.”

    Customer: “What the f*** is that supposed to mean?!”

    Me: “It means those pumps are pre-pay only. Before you can fuel, you have to insert a credit or debit card and select how much you’d like to pump.”

    (There’s silence on the line, so I assume that the customer has understood, and is starting the transaction. However, a few minutes later, he comes storming inside looking angry.)

    Customer: “You make that pump not pre-whatever the h*** it is!”

    Me: “I’m sorry, sir; it’s locked onto pre-pay. I can’t change it; only the manager can, and he’s not in until tomorrow.”

    Customer: “I said change the f****** pump now!”

    Me: “I can’t change the pump; I’m sorry. If you continue to make a scene, I’m going to have to ask you to leave, as this is not appropriate.”

    Customer: “How about next time you put some f****** signs up, so people know that those are f****** pay first pumps!”

    Me: “How about next time you look when you drive in? There are signs the size of me at the end of all the pumps stating whether they’re pre-pay or not.”

    (There’s another pause. The customer looks a little astonished and at a loss for what to say.)

    Customer: “Well… f*** you!”

    (He turns to storm out of the store.)

    Me: “And you have a wonderful day, sir!”

    Sanity Overboard

    | USA | Tourists/Travel, Transportation

    (I work for the boutiques onboard various cruise ships. Even though jeweler is my professional position, we also have emergency duties such as lowering the life-boats, guiding guests and such. Mine is to muster guests to their muster position before the abandon-ship signal is given. The guests are all sitting in the grand dining room which is at the very back of the ship.)

    Guest: “So when the emergency signal is sounded, we just all come here?”

    Me: “Yes, ma’am, this is your muster station in the event of an emergency. When the abandon-ship signal is given, we guide you to your assigned lifeboat.”

    (Because there are so many guests on the ship, we don’t take them to the lifeboat when it is just a drill like this; we explain to them over the PA the procedure.)

    Guest: “Why haven’t you taken us to our lifeboats already?!”

    Me: “That was just explained, ma’am; as you can see, there are a lot of guests onboard, and it is really unnecessary—”

    Guest: “LIES! YOU’RE LYING!”

    (The guest then looks out of the window at the back of the ship; all you can see in the sea behind us.)

    Guest: “THERE’S NOT EVEN ANY LIFEBOATS ON BOARD! YOU’RE LYING! YOU JUST WANT US ALL TO STAY HERE AND DIE LIKE THE TITANIC!”

    The Road To Hell Is Paved With Detoured Intentions

    | PA, USA | At The Checkout, Crazy Requests, Money, Top, Transportation

    (On break, I read on my phone that there has been a horrible truck accident. News reports say traffic will be shut down along that highway for several hours. After break, I am ringing up a customer and notice where she is from.)

    Me: “Just curious, but were you planning on taking the turnpike home?”

    Customer: “Yes, why?”

    Me: “There’s an accident, and it will be shut down for a few hours. You might want to try taking another route.”

    Customer: “What? This is ridiculous. What will you do for me?”

    Me: “I’m sorry?”

    Customer: “I’ll have to go out of my way; this will cost gas, and I might be late. You need to compensate me for that! Where’s your manager?”

    Me: “I am the department manager and… no. We won’t compensate you because the turnpike is closed.”

    Customer: “I’ll contact your headquarters! Forget this stuff; I’m not shopping here again!”

    (She storms off before finishing paying. Apparently she did contact our corporate, who were quite confused and wouldn’t give her compensation either.)

    There… Are… Four… Pumps!

    | NM, USA | Crazy Requests, Top, Transportation

    (One of my regulars comes in.)

    Regular: “$20 on pump five.”

    Me: “We don’t have a pump five. We only have four pumps.”

    Regular: “Yes you do. I’m on the white car.”

    (I look out the window to see what pump she’s on, and I am surprised to see four white cars.)

    Me: “Which white car one is yours, ma’am?”

    Regular: “The white one!”

    Me: “Ma’am, all the cars on the pumps are white; what make is yours?”

    Regular: “THE WHITE ONE! Just put $20 on five so I can go!”

    Me: “We still don’t have a pump five, and I’m trying to find out what car is yours, seeing as no one else is in here to tell me what one isn’t theirs.”

    Regular: “It is your job to know exactly what car is mine! I have no reason to tell you what car is mine; just put my gas on pump five so I can get out of here.”

    Me: “Okay, fine, I will put $20 on pump five.”

    Regular: “Now was that so hard?”

    (The customer leaves, and I sit and wait for her to return to complain that her gas isn’t pumping. Seeing as I should know her car, and have explained that we don’t have a pump five, I don’t put the money in when she picks up the handle for pump four.)

    Regular: “Why isn’t my gas pumping on pump four?”

    Me: “I put it on pump five, like you asked.”

    Regular: “IT’S PUMP FOUR! GOD, LEARN MY CAR ALREADY!”

    Me: “Ma’am, I have over 100 regulars who come into this store. If I memorized every one of their cars, I wouldn’t have to room for anything else. Next time you are in, remember we don’t have a pump five, and we are not required to know what car you drive. I’m just here to take money and push buttons.”

    Regular: “Useless… just useless! I’m late for work because of you! My job is more important!”

    Me: “Oh goody! Where do you work?”

    Regular: “At [local fast food restaurant].”

    Me: “Well, okay then. If you hadn’t actually been fighting with me, and simply explained that you were on the back pump closest to the fence, you’d be on your way to your job. Have a nice day!”

    Regular: “I’m never shopping here again!”

    Me: “See you next week.”

    (I did.)

    Please Mind The Gap Between The Bigot And All Reason

    | Brisbane, QLD, Australia | Bigotry, Top, Transportation

    (My partner and I are on the escalators in a train station leading to the platforms. We are standing to one side to let people through on the other. An older woman is standing on the other side, blocking the way for rushing people. Two younger women approach.)

    Young Woman: “Um, excuse me, miss, could you please move over? We’re running late for our train.”

    (The older woman sniffs and looks offended, but neither moves nor acknowledges them.)

    Young Woman: “Ma’am, could you move? We need to get home, and another train doesn’t come for half an hour.”

    (She tries to get around the woman, still to no avail.)

    Older Woman: “What do you brats think you’re doing? I’m an older citizen, and you don’t belong here. Look at you, you little [racial slur], with your tiny shorts, and boobs everywhere!”

    (The older woman continues her tirade for 10 seconds, before I’m fed up.)

    Me: “Look lady, move over and shut up. You’re obviously on the wrong side of the escalator, and you aren’t their mother. Move. Now!”

    (She moves, and both the girls smile, say thanks, and keep running. She now turns her foul mouth on me, even as I step off the escalator and head for the platforms, hand in hand with my partner.)

    Older Woman: “Nasty b****! You came here on a boat too, did you? Defending all that filth!”

    (I just smile at the two girls, who have just stopped, and are speaking to the guard. They point at the woman, and we watch as she’s removed from the station.)

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