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  • Category: Transportation

    An Oily Customer

    | MD, USA | Crazy Requests, Transportation

    (I was a cashier in the service department of a car dealership… nice cars, too. A customer’s oil change and miscellaneous service bill was almost $100.)

    Me: “Good evening, sir. Your total is $***.”

    Customer: “What’s included in this bill? It’s too much!”

    Me: “Sir, you signed the estimate prior to the service being done. Your signature is right here. The service advisor also went over this bill with you afterwards and explained everything that was done. I’m just the cashier. If you have anymore questions I can happily call the advisor to help you.”

    Customer: “Well, why do I have to pay these extra fees? What’s waste disposal? I don’t want to pay for that!”

    Me: “We are required to properly dispose of the oil waste from your service. You agreed to that charge prior to the service as well, sir. The total is still $***.”

    Customer: “Can’t I just have my oil back and I’ll throw it away myself?”

    Me: “Uh, no… No, you can’t.”

    Their Poetry Isn’t Priceless Yet

    | Tallahassee, FL, USA | Language & Words, Transportation

    (I’m a customer in a post office, mailing a submission for a national poetry contest (the name of which is stated on the envelope). The employee helping me has been entering information into the system.)

    Employee: “So. how much is this poetry worth if lost?”

    Me: “Only my heart and soul!”

    Employee: “I’m just gonna go with a hundred dollars…”

    Total Block-Head

    | Woodbury, MN, USA | Crazy Requests, Transportation

    (The store is getting a new parking lot so there are limited spaces.)

    Customer: *runs up to the customer service desk* “The parking lot is a mess!”

    Me: “Yes, I’m aware of that.”

    Customer: “There’s not enough parking spaces for everyone! I was forced to park in the back of the lot.”

    Me: “Yes. I parked seven blocks away from the store.”

    Customer: “Oh…” *slowly walks away*

    It’s A Grey(hound) Area

    , | Calgary, AB, Canada | Pets & Animals, Theme Of The Month, Transportation

    (I was working in the call centre for a well-known bus company named after a type of dog. An ad was running at the time for a companion fare (buy one, get one) and it featured images of the type of dog the company is named after. One afternoon I get a call in regards to the pricing and rules for the fare. After giving this info the caller has one last question:)

    Caller: “So, to use this companion fare, does my companion HAVE to be a dog?”

    They Have It Made

    | ON, Canada | Geography, Health & Body, Transportation

    (I work night shift at a very popular Canadian coffee chain. Four drunk customers walk into the store, barely able to stand. I spot a white limo outside and these customers are dressed like they’ve been out clubbing.)

    Me: “Hey, there. What can I get you ladies?”

    Drunk Customer: “Hey, um, I have a question?”

    Me: “Yes?”

    Drunk Customer: “Um, what city are we in?”

    Me: *stammering* “P-pardon me?”

    Drunk Customer: “Oh, my God. Are you deaf? What CITY are we in?”

    Me: “Erm… you’re in between [City #1] and [City #2].”

    Drunk Customer: *turns back to her friends* “OH, MY GOD, GUYS! WE MADE IT!”

    (It turned out that the ladies had been gambling in Niagara Falls, about three hours away. After asking for the address of the place and reassuring me that they lived in City #1 and they were headed home (they thought), they left without asking for anything and I was left to wonder exactly how intoxicated one had to be to be that lost and that un-phased by it.)

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