Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Crime Can Be A Vicious Cycle
    (1,703 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Category: Transportation

    Off-Track Solution

    | Toronto, ON, Canada | Bizarre, Theme Of The Month, Transportation

    (I work as an attendant for the local transit train system. A family walks in and buys some tickets for next the train to Toronto. Afterwards, they go out to the platform as the train begins to arrive. Once it stops, the daughter runs off the platform and goes under the first car lying against the tracks. Everyone goes into a panic, so I run out and try talk to the girl.)

    Me: “Ma’am, get out from under there!”

    Customer: “No! We bought tickets, so we go to Toronto!”

    Me: “Yes… so are you trying to board?”

    Customer: “Yeah! This is the way in!”

    Me: “No, you go through the doors.”

    Customer: “No, I am not stupid! Those are just stickers for show! That’s just f****** stupid! God!”

    (I give up and leave. The conductor had to pry her out and show her the real way in. It ended up halting all train traffic for that specific line and delayed all trains for two hours.)

    Hopefully It’s Smooth Sailing From Here On

    | Wales, UK | Extra Stupid, Tourists/Travel, Transportation

    (I work at a canoe centre. We occasionally get people complaining about things they don’t like; we have a feedback form for this. A couple walks in, looking angry.)

    Me: “Hi! Did you enjoy your day?”

    Customer #1: “No, it was horrible!”

    Me: “Oh, okay, well if you want to fill in the feedback form about why, that’d be helpful. Can I ask why?”

    Customer #2: “Well, we got wet of course!”

    Me: “But you went canoeing on a river?”

    Customer #1: “Yes, but you should have told us we could get wet!”

    Directionless Call, Part 3

    | Vancouver, BC, Canada | Extra Stupid, Technology, Transportation

    Me: “Hi there, [Company Name], [My Name] speaking; how can I help you?”

    Customer: “I need some information about my GPS; can you transfer me?”

    Me: “Well what kind of information are you looking for?”

    Customer: “Oh, can you help me? It’s a little embarrassing.”

    Me: “That’s okay; I’ll do my best.”

    Customer: “Okay, you know when you turn it on and it loads up and there’s a map?”

    Me: “Yeah.”

    Customer: “Well, there’s this little arrow that’s pointing, and I don’t know where it’s pointing to. It’s not pointing north; it’s just all over the place.”

    Me: “Is it pointing the direction you’re facing?”

    Customer: “What? No. I mean it’s just pointing. I’ve looked up tutorials online and everything. No one seems to have this issue.”

    Me: “Is it pointing off the edge of the screen? Have you entered a destination?”

    Customer: “No.”

    Me: “Okay, does the arrow spin when you turn around?”

    Customer: “Yes! I don’t understand!”

    Me: “Well then, it’s telling you what direction you’re facing.”

    Customer: “What? I don’t understand.”

    Me: “Let’s see. How can I explain this? If you were at a crossroad—”

    Customer: “No, you don’t understand! I’m in my living room and it’s pointing due east!”

    Me: “Are you facing due east?”

    Customer: “Oh, why yes I am! Thank you so much! You have a nice day now.”

    Related:
    Directionless Call, Part 2
    Directionless Call

    Demanding Understanding

    | MI, USA | Liars & Scammers, Money, Theme Of The Month, Transportation

    (I work the front counter of the repair center. The customer coming to get her car is notorious for trying every trick in the book to not pay for repairs. Because she’s such a problem, she always gets a VERY generous discount.)

    Me: “Okay, Mrs. [Name], that will be $150 today for installation and the interior detail.”

    Customer: “I was only supposed to pay for a part. I’m only giving you $50.”

    Me: “Unfortunately, you have to pay for the installation of the part, the taxes, and also your detail. How would you like to pay?”

    Customer: “What?”

    Me: “How would you like to pay? Cash, check, or charge?”

    Customer: “What? What are you saying?!”

    Me: “I’m saying you have to pay me.”

    Customer:“WHAT? I DON’T UNDERSTAND WHAT YOU’RE SAYING!”

    Me: “Well—”

    Customer: “WHAT ARE YOU SAYING? I CAN’T HEAR YOU!”

    (I scream right back at her.)

    Me: “HOW ARE YOU PAYING YOUR $150!? I HAVE YOUR KEYS AND YOU WILL NOT BE GETTING THEM UNTIL I GET PAYMENT!”

    Customer: “…Do you take Visa?”

    A Better Cliché, A Better Day

    | Prescott, AZ, USA | Awesome Customers, Transportation

    (I am helping a customer adjust his shuttle reservation. I am having a horrible day; I am not feeling well, so my mood isn’t good but I don’t let it affect my inclination to help customers.)

    Me: “Okay, sir, you’re all set.”

    Customer: *happily* “Oh, bless your heart! Peace be with you, and all that s***!”

    Me: *bursts out laughing*

    Customer: “I hope you have a better day, and not just because of me!”

    Page 17/31First...1516171819...Last