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    Category: Tourists/Travel

    Waiting For That Light Bulb Moment That Never Comes

    | USA | Extra Stupid, Math & Science, Themed Giveaway, Tourists/Travel

    (I work in a call center making camping reservations for several state parks.)

    Me: “Okay, are you looking for an electric or a non-electric site?”

    Customer: “What’s the difference?”

    Me: “Well, one site has electricity for you to hook an RV or a camper up to, and the non-electric has no hookups.”

    Customer: “I don’t understand.”

    Me: “An electric site has electricity. A non-electric site does not.”

    Customer: “I still don’t understand.”

    Me: “Um… an electric site has an outlet for you to plug things into. A non-electric site does not.”

    Customer: “So… what’s the difference again?”

    Me: *sighs* “Are you camping in a tent or an RV?”

    (I end up being on the call for 40 minutes. The customer continues asking me the difference between an electric site, and a non-electric site.)

    No ID, No Idea, Part 12

    | Rapid City, SD, USA | Money, Themed Giveaway, Tourists/Travel

    (I work at a water park about 20 minutes from Mt. Rushmore, so we have a lot of tourism. We have a gift shop that also allows you to rent towels and lifejackets. In order to rent, you must keep your ID with us. This is so you can remember to return items rented. A tour bus pulls up with a group from the local reservation, as well as a family from another state.)

    Tour Bus Customer: “Hi, I want to rent four towels and a lifejacket for my daughter please.”

    Me: “Certainly! Let me get your daughter in this jacket, and it will $27 with $11 as the deposit. We also need to hold your ID until we get these back.”

    Tour Bus Customer: “Sure, no problem.”

    (The tour bus customer yells to his wife to give him his wallet and hands me cash and his ID. This goes on for another few groups from the bus, and finally the group from another state is left.)

    Out-of-state Customer: “My family needs three towels.”

    Me: “Sure! It will be $15 with $6 deposit, and your ID, sir.”

    Out-of-state Customer: “What?! I most certainly will not! Your sign says $3 for rentals, and you will not have my ID, because that’s how identity theft happens.”

    Me: “I could understand your concern, but I do not touch the IDs. They stay in this little safe under the counter to prevent that. I only open it to retrieve the IDs. As for the rentals, it does say $3, but there is an additional $2 deposit. I guarantee you your money back; the ID is just something to make you remember to bring our stuff back. If you truly are concerned, I could have my manager hold it, or I’ll make an exception and you could leave $20 and still get $11 back.”

    Out-of-state Customer: “I most certainly will not do either. I expect to pay $9 and no higher. And my ID stays with me.”

    Me: “I understand, really. But your ID is safe, and you have to pay a deposit or I can’t rent to you.”

    Out-of-state Customer: “I will do no such thing!”

    (At this point, the out-of-state customer is starting to get angry, and is sliding things from the counter to the floor.)

    Tour Bus Customer: “Listen, sir, your ID is safe with the lady, and if you continue to disrespect her, you will be forced out off the area and banned from any lands around.”

    (The out-of-state customer turns to face the tour bus customer, who stands at 6’6″, about 275 lbs, and all muscle. Luckily, I know him, as he is my uncle’s best friend.)

    Out-of-state Customer: *stammers* “Uh, fine.”

    (The out-of-state customer throws in the cash and his ID, and takes off into the park.)

    Tour Bus Customer: “Let me know if he gives you any more trouble today.”

    (Thankfully, I think the out-of-state customer was scared straight, as his daughter came back only for the ID, and told me to keep the deposit as a tip!)

    Related:
    No ID, No Idea, Part 11
    No ID, No Idea, Part 10
    No ID, No Idea, Part 9

    A Large Intelligence Gulf (Of Mexico)

    | Orlando, FL, USA | Bigotry, Geography, Themed Giveaway, Tourists/Travel

    Customer: “So, where are you located?”

    Me: “In Orlando, Florida.”

    Customer: “Ugh! I’m sick of all you foreigners taking jobs from us hard-working Americans!”

    Me: “Ma’am, I am an American citizen. Florida is a state in America. Everyone who works in this call center is American.”

    Customer: “I’m not stupid! I know Florida is in Mexico! I want to talk to an AMERICAN!”

    Loonie Over A Toonie, Part 3

    | Niagara Falls, ON, Canada | Canada, Geography, Money, Themed Giveaway, Tourists/Travel

    (I work at a gift shop in Canada, just beside the US border, so we usually have a lot of American tourists. Our gift shop is one of the only places in the area that lets a customer perform their transactions in US currency.)

    Customer: “Do you take real money?”

    Me: *confused* “What do you mean?”

    Customer: “Real money!”

    (The customer holds up US currency.)

    Me: “Oh, yes we take Canadian or American, and we’ll give you American change back if we have some in the till.”

    Customer: “Good, you people here are weird about your money.”

    Related:
    Loonie Over A Toonie, Part 2
    Loonie Over A Toonie

    Didn’t Rock Her History Lessons

    | Crowsnest Pass, AB, Canada | Extra Stupid, Geography, History, Themed Giveaway, Tourists/Travel

    (I am currently serving a couple. We are the first restaurant that tourists heading west come to after passing through the largest rock slide in Canadian history.)

    Man: “That rock slide thing was incredible. Do you know anything about it?”

    Me: “Actually, yes I know quite a bit. The mountain fell one morning in 1903; 82 million tonnes of rock fell on the sleeping mining town below and killed almost 90 people. The town remains buried. There is an interpretive center where you can learn more if you would like.”

    Woman: “That’s okay dear; I do have one question though.”

    Me: “Sure, if I know the answer I would be happy to tell you something about the area.”

    Woman: “How did they make the rocks jump and miss the highway?”

    Me: “Um… well they didn’t. The slide happened in 1903. They put the highway in after, ma’am.”

    Woman: “Well I don’t understand; how did they do that?”

    (Thankfully at this point, I have to go and deal with some other customers. I can still hear her asking her husband as they leave, to explain it one more time.)


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