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  • Had It Up To Their Neck With Bad Customers
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    Category: Tourists/Travel

    Not Quite The Happiest Place On Earth

    | France | Themed Giveaway, Tourists/Travel

    Guest: “The waiting times are horribly long! There are too many people!”

    Me: “Well this is a famous park; a lot of people want to spend time here with their family.”

    Guest: “Well, you should not let so many people in. Look around: there are so many people.”

    Me: “We have a security maximum that has not been reached yet. I believe you are a visitor too. Would you have liked for you and your family to be stopped at the entrance after miles of travelling because there are a lot of people in?”

    Guest: “Of course not! I paid to come here, and we have wanted to come here for a long time!”

    Me: “Well, so do all these people…”

    Doctors Of The Caribbean

    | England, UK | Crazy Requests, Health & Body, Themed Giveaway, Tourists/Travel, Transportation

    (I work at a General Practitioner’s Surgery, and I am taking phone calls from patients.)

    Me: “How may I help you?”

    Customer: “Hi, can I book a appointment to see one of the doctors this morning?”

    Me: “I’m sorry, but there is no available appointments with the doctors today. We offer a triage service; if the triage nurse believes so, they can get you a appointment today, is this okay?”

    (The customer says something, but I cant make it out.)

    Me: “I’m sorry but the line seems to be terrible today; can you repeat what you just said?”

    Customer: “Oh, sorry, that’s because I’m on a boat in the Caribbean.”

    (I’m slightly confused at this point, thinking I misheard her.)

    Me: “Can I just check that you said you were in the Caribbean?”

    Customer: “Yes, I’m on a cruise, but I’m not feeling well, so I want to see [doctor's name] today. Can I have an appointment to see him in the next few hours?”

    Me: “I’m sorry, but I cant offer you a appointment with the doctor today, due to all routine appointments being taken, and the fact you will not turn up to the appointment here, as you are hundreds of miles away out of the country.”

    Customer: “But I’m not feeling well! I am a registered patient at your surgery, and I want to see the doctor right now!”

    Me: “As I just said, I cant offer you a appointment that you have no way of turning up to.”

    Customer: “THEN MAKE HIM COME TO ME!”

    Me: “The doctors do try their best to help all patients as needed, but I am afraid asking them to fly over to you in the Caribbean at such short notice is not a feasible option. I suggest you seek the help of the medical facility on board the ship.”

    Customer: “Oh… I didn’t think of that. But when I get back, I’m going to come to the surgery and file a complaint.”

    Reminder: Tourists & Travelers Themed Giveaway

    | Not Always Right | Announcements, Themed Giveaway, Tourists/Travel
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    Some Stupidity Needs To Be Caught On Montevideo

    | Orlando, FL, USA | Geography, Themed Giveaway, Tourists/Travel

    (At the theme park I work at, our name tags have our hometown on them. Despite the fact that I have lived in Orlando since I was an infant, my name tag says I am from Uruguay, since that is where I was born.)

    Guest: “It’s so terrible they make you work here.”

    Me: “I actually quite enjoy my job. I like seeing people enjoy their vacations.”

    Guest: “Yeah, but what about your vacation?”

    Me: “My vacation?”

    Guest: “They shouldn’t ruin your vacation by making you work.”

    Me: “No, I think you misunderstand. I work here. I live in the area, and I go to school down the road. The park isn’t my vacation; it’s my job, and I enjoy it.”

    Guest: “Oh, honey., do they tell you to lie? You’re from Uruguay; it would be stupid to commute all this way for a job.”

    This Is Why We’re In A Recession, Part 22

    | USA | Extra Stupid, Money, Tourists/Travel, Transportation

    Me: “Thank you for calling [company]; how may I help today?”

    Caller: “YOU PEOPLE SHUT MY CARD OFF!”

    Me: “I can see that would be extremely frustrating. Can I have your account information so we can correct this?”

    (The caller gives me the information, and I see she hasn’t made a payment in four months.)

    Caller: “Turn it back on right now!”

    Me: “I would be happy to once you make a payment to get your account up to date.”

    Caller: “I have to pay?!”

    Me: “Well you haven’t made any payments in four months; may I ask why? Is there something that been preventing you from paying?”

    Caller: “Yeah, something really important.”

    Me: “May I ask what it was?”

    Caller: “Yeah, I was saving up for my vacation to Cancun. That is why I need the card back on. RIGHT NOW!”

    Me: “Just so I have this straight: you didn’t pay your credit card because you wanted to save up for your vacation, and now you want us to let you use your card.”

    Caller: “Yeah, what’s so hard about that?”

    Me: “Sorry, we wont be able to do that for you without having a payment.”

    Caller: “What! I am so canceling my card when I get home!”

    Related:
    This Is Why We’re In A Recession, Part 21
    This Is Why We’re In A Recession, Part 20
    This Is Why We’re In A Recession, Part 19
    This Is Why We’re In A Recession, Part 18
    This Is Why We’re In A Recession, Part 17
    This Is Why We’re In A Recession, Part 16
    This Is Why We’re In A Recession, Part 15
    This Is Why We’re In A Recession, Part 14
    This Is Why We’re In A Recession, Part 13
    This Is Why We’re In A Recession, Part 12


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