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    Santa Will Know Who’s Nicer Than Nice

    | TX, USA | Family & Kids, Health & Body, Holidays, Themed Giveaway, Top

    (I work in a party store. I am serving an eight-year-old customer.)

    Eight-Year-Old: “Can I see your Christmas decorations? I need to get special Christmas decorations.”

    Me: “Sure you can. Is there something special you want to get, little guy?”

    Eight-Year-Old: “I want to get a pretty tree with ornaments, and stockings, and presents, and Christmas lights! It’s for my neighbor.”

    Me: “That’s a lot to get for your neighbor, sweetheart. Why do you need all of that?”

    Eight-Year-Old: “Their daddy died. They don’t have Christmas this year, so I wanted to give it to them. I even got $100 from my mom to do it.”

    Me: *on the verge of tears* “That’s very generous of you. Tell you what, let’s pick out some stockings and a tree. Then I’ll talk to my manager to see what we can do about some toys. How many kids does your neighbor have?”

    Eight-Year-Old: “Three. [Name] is my best friend. I’m going to give him my presents for Christmas. I asked Santa to bring him an XBox, too, but Santa might be busy. So I’m going to give him my XBox.”

    Me: “I’m sure, in this case, Santa will be listening very hard.”

    (I help him pick out some special decorations and a tree. I ask my manager what we can do. Apparently, the boy’s mother has told my manager about the neighbor’s husband having passed away a few weeks ago in a bad accident, leaving the wife to support their family. We do a special discount of 50% off everything. We even donate some bulk bags of toys and stockings. By this time, we’re trying not to cry. On their way out, the mother thanks us.)

    Mother: “He doesn’t know it, but both he and his best friend are getting an XBox for Christmas. He’s only eight and he wanted to give them everything. He even demanded we have them over for Christmas day. He is adamant they’re going to have a Christmas, no matter what.”

    Doesn’t Understand The ‘A Time For Giving’ Part

    | TX, USA | At The Checkout, Family & Kids, Holidays, Themed Giveaway, Top

    (I work at a toy store. During the Christmas season, we take donations to ‘Toys for Tots,’ a program that helps kids in need get toys they otherwise couldn’t afford. A boy who has just turned 10 comes in with birthday money and buys some Pokémon toys. This happens at the end.)

    Me: “Okay, hon. Your total is [total]. Would you like to donate to ‘Toys for Tots’ today?”

    Boy: “Yes. I want to donate.”

    (I assume he wants to donate a dollar or so, as most people do.)

    Me: “Okay. How much would you like to donate?”

    Boy: “$50.”

    Me: “Are you sure? That’s a pretty big donation!”

    Boy: *nods*

    Me: “Okay. Thank you so much!”

    (At this point a customer behind me speaks up.)

    Customer: “He can’t give you that much! You’re just keeping it for yourself anyway. And besides, those people are just lazy! If they actually worked instead of mooching off the government then maybe their parents could get them s***!”

    (My jaw drops. I am about to tell the customer off, when the boy steps in.)

    Boy: “Don’t talk like that! Besides, I saved up this money for my birthday, and I can pick how I want to spend it! And they aren’t lazy. Sometimes people just need help. I hope if you needed help, someone would help you. Because that’s what God says to do!”

    (The customer shut up after that. I was really proud of that little boy. He did donate the $50, an amount most adults won’t even pay!)

    Dog-Gone Cruelty Will Make Your Dogs Gone

    | IA, USA | Criminal/Illegal, Pets & Animals, Top, Wild & Unruly

    (I work at a shelter, mostly doing paperwork. To drop off an animal with us there is a $20 surrender fee. This information is posted right on the door. People often try to get around the fee. They will either tie animals to the front door, leave them in a box, or take them around back and drop them over the five-foot high fence surrounding the exercise yard. One morning a member of staff finds two fluffy toy breeds wandering around the yard. One is limping, presumably from the drop. Any stray not claimed in two weeks is spayed/neutered, health checked, given shots, then placed up for adoption. These two are not claimed and are quickly adopted into new homes. Five weeks after they have been dropped off…)

    Customer: “I’m here to pick up my dogs.”

    Me: “Yes, ma’am. Can you tell me, what is the name on your application papers?”

    Customer: “Oh, I didn’t fill any of those out last time I was here. I was in too big of a hurry. Just tell me what the cost is so I can get my dogs and go home.”

    Me: “Okay. Why don’t you go to the back and look at the dogs. I’ll get the paperwork started then?”

    (In a few minutes, the customer comes storming back.)

    Customer: “WHERE ARE MY DOGS?! What kind of boarding kennel is this, giving away my dogs?”

    Me: “I’m not understanding you, ma’am. What do you mean?”

    Customer: “The lady back there said my dogs aren’t here. I dropped off two [toy breed] dogs five weeks ago when I went on vacation and now they are gone. Where are they?”

    (A light clicks. I realize she is talking about the two abandoned toy breeds that were found in our yard. I try to explain that we are not a boarding kennel, what happened to them, and that they had been given new homes. The customer does not want to listen to anything I have to say. After screaming obscenities at me for a good ten minutes, she turns and leaves. She returns later with a police officer in tow.)

    Customer: “Her, there behind the desk. I dropped my dogs off here at the boarding kennel. They made my dogs useless by fixing them and then sold them. I demand that you arrest her for damage of property and theft! This is the worst boarding kennel I have ever seen.”

    Me: “Ma’am, again, this is not a boarding kennel. We—”

    Customer: “Shut it. I don’t want to hear it, you stupid b****!”

    Me: “If you will excuse us for one minute, we will see what we can do.”

    (Motioning to the officer, I manage to get him alone in the back office. I show him the video feed of the two dogs being dropped over the fence. I make him a quick copy of the video and send him off with it. We return to the front.)

    Officer: “Ma’am, will you come with me down to the station, please?”

    (The customer smirks at me until the officer takes her by the arm and leads her to the back of his car.)

    Customer: “What are you doing? I want my dogs back! Arrest her, not me!”

    (They drive off. Later I found out that she was charged with animal cruelty for dropping them over the fence and letting them get hurt when she did, animal neglect for simply dropping them off and not making sure they would be cared for, and two counts of contempt of court for yelling at and spitting on the judge for siding with ‘that d*** boarding kennel.’)

    That Kind Of Behavior Is Just Not Cricket, Part 2

    | UK | At The Checkout, Criminal/Illegal, Liars & Scammers, Military, Top, Wild & Unruly

    (I am a customer. I witness an argument at one of the tills over a false label on an expensive cricket set. It appears as though the label has been attached by the customer. It is obviously written in green felt tip and not real.)

    Customer: “Why won’t you give me the discount?”

    Employee: “Because this is obviously a fake label.”

    Customer: “HOW DARE YOU ACCUSE ME OF BEING A SCAM ARTIST! GET ME YOUR MANAGER!”

    (The employee fetches a manager.)

    Manager: “Sir, we are not going to sell you a set that costs £189.99 for only £15. This is obviously not a real label.”

    (The customer takes a bat out of the pack and raises it in a threatening motion.)

    Customer: “GIVE IT TO ME FOR FREE OR I’LL BREAK YOUR SKULLS!”

    (Suddenly, out of nowhere, a random customer who is just walking past grabs the bat. He moves it round the unruly customer’s shoulder, flooring the bad customer and disarming him in one motion. The random customer goes right up to his face.)

    Random Customer: “Buddy, you ain’t gonna get s*** unless you calm down and learn to be an honest man instead of a p***k. F*** off.”

    (The unruly customer gets up and runs off, only to be grabbed by security and arrested a few minutes later. The good customer was given a £100 gift card and was even offered a job as a security guard! He declined, saying it was his duty to be a good citizen. I found out he was an ex-colonel in the British army and had been in tougher situations than that.)

    Related:
    That Kind Of Behavior Is Just Not Cricket

    From The Mouth Of Babes, Part 5

    | Champaign, IL, USA | Awesome Customers, Family & Kids, Top

    (A man and his four children are in the booth next to my family. I am four years old and am sitting next to my younger brothers. We are all quietly coloring at the table. The children at the next booth are climbing on top of the booth and playing with my father’s hat, throwing food, and running around the entire restaurant.)

    Waiter: “Sir, your children are bothering other customers. They need to calm down, or you will have to leave.”

    Other Dad: “They’re fine. They’re just running off some energy.”

    (The waiter is called away to another table. The kids begin raising another ruckus. They are just getting to an unbearable level when a carrot lands on our table.)

    Me: *sets crayon down* “Daddy, may I get up?”

    My Dad: “Um, okay…”

    (I march to the next table and assume an assertive stance with fists on hips.)

    Me: “Excuse me, sir. You really need to learn how to control your children.”

    (I get back in my seat and resume coloring. The other dad turns bright red. He gathers his kids and hurries out of the restaurant just as their food arrives. Later, my parents ask for the check.)

    Waiter: “Actually, sir, even if this meal wasn’t on the house, almost every other customer asked to cover your check for you.”

    (20 years later, my mom still calls this her proudest parenting moment. We even got a $50 gift certificate out of it!)

    Related:
    From The Mouth Of Babes, Part 4
    From The Mouth Of Babes, Part 3
    From The Mouth Of Babes, Part 2
    From The Mouth Of Babes


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