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  • Had It Up To Their Neck With Bad Customers
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    Category: Top

    Credited Childsplay

    | USA | Crazy Requests, Family & Kids, Themed Giveaway, Top

    (I work for a service that answers phones for TV commercials. One commercial in particular is giving us all fits! It is for a cup that freezes sweet liquids into slush-ice. The kids have been calling in, in DROVES, trying to get one. The offer is to be paid with a credit card and you have to be 18 or over to get it. This caller sounds like a five year old.)

    Me: “Thank you for calling for [Cup Product]! How may I help you?”

    Caller: “Yeah. I wanna [Cup Product] thing.”

    Me: “Ma’am, do you have a credit card?”

    Caller: “Yeah. It’s 123456789.”

    Me: “I’m sorry, but that is not a card number. How old are you?”

    Caller: “Uh… I’m a hundred.”

    Me: “Ma’am, please get your mommy to come to the phone. If you want a [Cup Product], you have to have an adult with a credit card.”

    Caller: *getting crafty* “Uh, well, I already ordered it an’ used my Mommy’s—uh, my card. So, you can send it. Okay?”

    Me: “Now look, honey… You need to have an ADULT come to the phone. Go get someone older.”

    Caller: “Okay.”

    (There is the sound of the receiver being put down, then instantly picked up again. I hear the same voice, now pitched much lower.)

    Caller: “Hello? This is my Daddy. Please send me the [Cup Product] thingy, please!”

    A Bad Hair Day

    | FL, USA | At The Checkout, Bigotry, Family & Kids, Health & Body, Top

    (It is Christmas Eve. I have just finished a very difficult 13-hour shift, with a 2-hour commute to the small town I live just outside of. I am picking up milk. My hair is cropped short, and though I am very skinny, my uniform is shapeless except for the back brace I am wearing. As I get in line, a very drunk customer behind me turns to another customer.)

    Drunk Customer: “Can you believe this [lesbian slur]? Look at her! She can at least clean herself up before coming into our town! What a fat useless c***! She’s wearing a d*** girdle! Ha! That fat will melt right off when she goes to Hell!”

    (The drunk customer continues berating the way I look, and throwing insults over his shoulder. Finally I have had enough. I set my milk on the conveyor belt and spin around to face the man.)

    Me: “Let’s get a few things straight! First, this is a back brace, not a girdle! I wear it because I was born with a deformed pelvis and spine, and I can very easily paralyze myself with improper body mechanics. Secondly, I have been with my MALE fiancé for five years. But at least you are right about one thing. I would look a h*** of a lot better with my hair long. I used to have long, beautiful, full curls. So beautiful, in fact, my six-year-old niece would cry every time I visited her because she lost all of her hair when she started chemo for her leukemia. So for Christmas, I cut off all of my long feminine curls and have had them made into a wig so she doesn’t have to feel ugly when she goes to school. I just thank God she lives two towns over, because after what you’ve said about me, I can’t imagine what you and the rest of the people here like you would say to a sad, sick little girl!”

    (The next time I went back to pick up a few things, the manager approached me. It turned out the entire staff had donated to my niece’s cancer treatment!)

    Self Checkout Is Soul Destroying

    | MI, USA | At The Checkout, Bizarre, Technology, Top

    (I am working the control center for the self checkouts when I overhear a customer having a conversation with the self checkout machine.)

    Self Checkout: “Are you using your own bags?”

    Customer: “NO. I’M USING THE SOULS OF SMALL CHILDREN. WHAT DO YOU THINK ABOUT THAT?!”

    Self Checkout: “Please place the item in the bagging area.”

    Putting The Situation On To A Knife-Edge

    | Canada | At The Checkout, Criminal/Illegal, Top, Wild & Unruly

    (I am a customer at a party store, picking up a Halloween costume. The store sells not only costumes, but also toys, props, things for pranks, etc. As I’m getting ready to leave, a gruff-looking customer enters and marches up to the counter.)

    Customer: *pulls out a gun and aims it at the cashier* “Give me all the money or I’ll blow your f****** head off!”

    (Frightened, the cashier starts doing as told, while the other customers are shocked and unmoving. I recognize the gun as not real, but sadly the cashier does not. The customer isn’t paying attention to me. I sneak over to a shelf, pick up a certain item, and quietly remove it from its packaging while he keeps yelling. Eventually, I sneak up behind him.)

    Customer: “Hurry the f*** up! I don’t have all f****** d—”

    (I suddenly shove the stage knife I have unpackaged against his throat from behind.)

    Me: “Drop the gun or I swear to god I will slit your throat right here and now!”

    (Shaking, the man slowly puts the gun on the counter. I grab it with my free hand, just in case. The cashier calls the police, and when they arrive, she explains what happened to them. They arrest the man.)

    Me: “Hey. Before you take him away can I show him something?”

    Officer: “I don’t see why not.”

    (I hold up the fake knife, turn it, and plunge it into my stomach. The fake blade retracts into the handle and does nothing to me. I show him the knife again, and his eyes widen.)

    Me: *in a singsong tone* “Plastic!”

    (The customer was taken away looking both embarrassed and ticked off. The cashier let me keep the fake knife and gave me a discount on the costume I had come in to purchase. All in all, a good day!)

    This Patron Has A Drinking Problem

    | Houston, TX, USA | Health & Body, Rude & Risque, Top

    (I work at the circulation desk at a small academic library.)

    Patron: *very red-faced* “Um, can you do something?”

    Me: “…about?”

    Patron: “There’s a woman in the computer lab and she… um…”

    (My coworker and I finally manage to get it out of the stammering, embarrassed man that a woman apparently has breastfed her infant and forgot to ‘tuck herself back in’ after the infant was finished eating.)

    Coworker: “Oh, boy. You want this one?”

    Me: “Got it.”

    (I walk up to the woman and lean down quietly to her ear.)

    Me: “Ma’am, I’m very sorry, but we don’t allow open-drink containers in the library.”


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