Category: Top

Montgomery Scott’s Early Days At The Copy Shop

| Kalamazoo, MI, USA | Top

Customer: “My son is locked out of the house and I need to send him the key!”

Me: “We can overnight the key and have it to him by 10:30am tomorrow morning. Shall we send the key to the neighbor’s house?”

Customer: “No, he needs it right now! Why can’t I just fax it?”

Me: “…Ma’am, you can’t fax a key.”

Customer: “Why not? He’s locked out and needs the key!”

Me: “Because a key is a three dimensional object, not a document.”

(Customer stares at me.)

Me: “Ma’am, is your fax machine in your house?”

Customer: “Yes!”

Me: “How will your son get into the house to get the key from the fax machine if he is locked out?”

Customer: “D*mn it! You’re right! Well, thanks for your time!”

Me: “I do what I can.”

That’s Assuming If A Woodchuck Could Chuck Wood

| Louisiana, USA | Top

(This was my last week at a very lousy sales job working for a major jewelry manufacturer that deals exclusively with jewelers on a screened account basis.)

Me: “Thank you for calling *****. How can I help you?”

Customer: “I need a price check on a diamond.”

(We go through a drawn out process of finding the stone he wants, a large carat, high grade diamond. I quote him the price in the system.)

Customer: “That can’t be right! That’s too expensive!”

Me: “It’s the price I have in the system, sir. If you like, we can look for a different piece?”

Customer: “NO! It has to be that one! Are you sure that’s the right price?”

Me: “Yes, sir.”

Customer: “Are you absolutely certain?”

Me: “Absolutely, sir.”

Customer: “And that’s in dollars, right?”

(At this point, I’m fed up and not really concerned with whether I get fired or not at this point. I answer in my most sincere deadpan.)

Me: “No, sir. That’s in woodchucks. We deal exclusively in fresh, live woodchucks.”

(I hear a bark of laughter from one of the call monitoring agents on the next row, which gets even louder when the customer asks if I’m serious.)

Gotta Love Them DIY ‘Puters

, | London, ON, Canada | Top

(I was working in warranties for a large computer manufacturer, mostly with businesses but a few individuals came through on the line here and there.)

Me: “Thank you for calling ***. How can I help you?”

Customer: “My computer don’t work.”

Me: “I’m sorry to hear that, ma’am. Can I get the serial number off of your CPU?”

Customer: “My what?”

Me: “The computer tower.”

Customer: “Huh?”

(I’ll spare you the agony but, I went on for about 3 more minutes trying to describe the CPU and getting nowhere.)

Me: “I’m sorry, I don’t seem to be expressing myself well today. Can you describe to me all the computer parts on your desk? I’ll tell you which one the number I need is on.”

Customer: “It’s just a keyboard and a screen, like any other computer.”

Me: “Oh, you have a laptop!”

Customer: “A what?”

Me: “A little computer you can take with you. The keyboard and screen fold together with a hinge in the middle, right?”

Customer: “No, I don’t! I don’t know what is wrong with you computer people today. First the sales guy tries to sell me a bunch of sh*t I don’t need in this big box package and now you don’t even know what a computer is! Brand new today and it don’t even work.”

Me: “So…you just bought a keyboard and a monitor?”

Customer: “What’d I need all the rest uh’ that sh*t in the box for? This was way cheaper! I ain’t stupid!”

Me: “…”

Like Comic Book Guy, Except Much Prettier

, | Missouri, USA | Top

(Background: I’m the only female employee at the comic/card shop, and I was hired for my comic knowledge.)

Customer, to my male co-worker: “Did Booster Gold have a series before the new series?”

(Male coworker looks to me because he’s the card guy.)

Me: “Yeah. Early nineties. We’ve got a couple of back issues in the dollar box.”

Customer, to my male coworker: “So you guys have it?”

Coworker: “If she says we have it, we have it.”

Customer, finally looking at me: “Oh, you know about comics?”

Me: “That’s why they hired me.”

Customer: “But you’re a girl!”

Denial By Way Of Refund

| West Palm Beach, FL, USA | Top

Me: “Hi, how are you? How may I help you?”

Lady: “Yes, I’d like return this pregnancy test.”

Me: “Okay, what’s wrong with it?”

Lady: “It came out positive.”

Me: *confused* “Okay?”

Lady: “I can’t be pregnant, so this test MUST be defective. I want to return it.”

(For anyone who doesn’t know, it is very rare for a pregnancy test to mistake a positive pregnancy. A negative, yes, positive, no.)

Me: “Ma’am, I’m sorry, but you can’t return a pregnancy test you’ve already used.

Lady: What do you mean I can’t return it?!? It’s wrong! I want to see your manager!”

(So I go to the back to see my manager who is a woman, and explain about the lady. We return to the front.)

Manager: “Hello, what may I help you with?”

Lady: “YES! I want to return this pregnancy test! It came out positive and I just can’t be pregnant! It’s wrong and I want my money back!”

Manager: “Ma’am, I’m sorry. We can’t refund you on the test because it came out positive.”

Lady: “NO! I insist I get my money back!”

Manager, getting frustrated: “Ma’am! I’m sorry but we cannot and will not refund you your money just because it came out positive. Congratulations on your new baby!”

Page 334/361First...332333334335336...Last