Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Had It Up To Their Neck With Bad Customers
    (2,455 thumbs up)
  • April Themed Story Giveaway: Creepy Customers!
    Submit your story today!

    Category: Top

    Aggression Issues

    | Tokyo, Japan | Top

    Me, checking a customer’s network connection: “…so you double-click with the left button of your mouse on the Local Area Connection icon.”

    Customer: “What? Double-kick?”

    Me: “No, double-click; I mean you click twice, consecutively with the left button of your mouse on the Local Area Connection icon.”

    Customer: “Double-kick?”

    Me: “Yes, double-kick your monitor.”

    Living On The Edge

    | New York, NY, USA | Top

    (At an ice cream shop)

    Me: “Would you like any mix-ins with that?”

    Older woman: “Yes, I would like almonds. But not too many, because I’m allergic, and if I have too many I will die.”

    Me: “…”

    We Need One Of These In Every Store

    | Vancouver Island, Canada | Awesome Customers, Top

    Employee: *making out a rain check* “Okay, so I’m just going to look on the computer and check if any other locations have this item.”

    Nice customer: “Okay, thanks.”

    Angry customer: “Stop f***ing socializing and do your g**d*** job!”

    Employee: “Sir, please don’t be abusive, I’m just checking our other loc-”

    Angry customer: “I don’t care! DO YOUR JOB!”

    (At this point, the angry customer moves toward the counter in a very threatening way. The customer behind HIM, a super-fit guy in a UFC jacket, steps in. Mr. UFC grabs the angry customer in a CHOKE HOLD and drags him outside, followed quickly by management, and to the applause of the staff and customers inside the store.)

    (The angry customer was banned from the store and Mr. UFC got a gift card.)

    Ask A Stupid Question, Part 2

    | Denver, CO, USA | Top

    (I’m standing right in front of about ten racks of toys and a giant sign that says “Toy Shop.”)

    Customer: “Do you carry toys?”

    Me: *turns, looks up at the sign* “Nope.”

    (Customer walks off to continue her search.)

    Related:
    Today, All My Questions Shall Be Stupid
    Ask A Stupid Question …

    The Agony And The Ecstasy

    | Virginia, USA | Top

    (I was working for a call center that exclusively dealt with UPS)

    Me: “Thank you for calling, how may I help you?”

    Client: “I need to track a package.”

    Me: “I would be happy to help you with that. Do you have a tracking number?”.

    Client: “Yes, I do…” *proceeds to read off the tracking number*

    Me: “I’m sorry, however that’s not coming up as a valid tracking number…there doesn’t appear to be enough numbers. Could you read it to me again?”

    (The client gives me the number again, to no avail. I spend the next few minutes attempting to use what information was available to try and locate the package…with the client coming close to tears when I am unsuccessful. Finally, her boyfriend comes on the line, proceeds to yell at and berate me, using all sorts of expletives; due to my inability to find this package.)

    Client’s boyfriend: “Look, I can’t understand why you cannot locate this package. I mean, I have the tracking number. It says right here, FEDEX TRACKING NUMBER!!!”

    *pause*

    Client’s boyfriend: *sheepishly* “This is UPS, isn’t it?”

    Me: “Yep. Is there anything else I can help you with?”

    *click*


    Page 331/345First...329330331332333...Last