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    The War Of 1812 Redux

    | Winnipeg, Canada | Top

    (I’ve just finished setting up this individual’s service call to get a technician out to his house. I flub a few words, because it’s 2 in the morning.)

    Me: “So the technician will be out sometime between 8 and 6 pm next Tuesday, then.”

    Customer: “Is this call center located in The United States of America?”

    Me: “Actually, we’re outsourced. I’m in Canada.”

    Customer: “BECAUSE IN THE UNITED STATES OF AMERICA, 6 COMES BEFORE 8 YOU STUPID F**K. BE HAPPY THAT I DON’T DISCONNECT MY SERVICE FOR SOMETHING LIKE THIS, YOU G***D**N FOREIGNER!”

    Me: “…thank you for calling, have a great day!”

    Customer: *hangs up*

    At Least She Giggled

    | Dallas, TX, USA | Top

    Customer: “I can’t find my valet ticket…”

    Me: “No problem, what’s on your key-chain? Anything specific?”

    Customer: “Keys! With a round thing on it!”

    (No luck, and with customers backing up behind her, I let her look for her own set while I attend to other customers.)

    Customer: “They’re not here! Did you lose my keys? He lost my keys!”

    (I suggest she look again for her claim check, and go back to other customers.)

    Customer: “I don’t see what the problem is, my car is RIGHT THERE!”

    Me: “Ma’am, is it at all possible that you parked your car and you have your keys?”

    (She digs in her purse, giggles, and runs off to her car.)

    Night Vision Might Be Good Too

    , | San Diego, CA, USA | Top

    (I’m selling a camcorder to a man and his girlfriend. The guy is clueless about cameras and the girl knows a little bit more.)

    Guy: “I don’t really know too much about cameras, she knows more than I do. I just want something good.”

    Me: “Well this one is good because…” *explaining*

    Guy to girl: “Honey, do you understand any of this?”

    Girl: “Yeah, don’t worry. I think I know what we want.”

    Guy to me: “Look, if you had to choose a camera to take naked pictures of her *points to girlfriend*, which would you choose?”

    Me: “Well…this one has a built in hard drive so you can tape for longer without changing tapes.”

    (The guy’s phone rings and he leaves me alone with girlfriend.)

    Girl: “Do you get that a lot?”

    Me: “More than you would think.”

    Even Owners Have A Stupid Quota, Part 2

    | Pennsylvania, USA | Top

    (A customer spent about 15 minutes asking every employee where the 9 inch taper candles were located that she bought the last time she visited the store. All the while, she was holding onto a 10 inch taper candle. Our store never carried a 9 inch taper candle–they only come in 6, 8, 10, 12 and 15 inches. The store owner is observing the customer during this whole time.)

    Customer: “I want to talk to the manager!”

    Manager/wife of the owner: “How may I help you?”

    Customer: “I know I bought 9 inch taper candles here before. Show me where they are located.”

    Wife of the owner: “I am sorry, but we have never sold a 9 inch taper candle. They do not come in that size.”

    Customer: “I know you had them, where are they!”

    (The owner reaches out and grabs the 10 inch taper from the customer’s hand. He bites off 1 inch of the taper and hands it back to the customer.)

    Owner: “THERE IS YOUR 9 INCH TAPER CANDLE!”

    Customer: *to the wife of the owner* “I want to talk to the OWNER!”

    Wife of the owner: “You just did.”

    Related:
    Even Owners Have A Stupid Quota
    Even Bosses Have A Stupid Quota

    (Full) Front(al) Desk

    | Sulphur, LA, USA | Top

    Me: “Good morning sir, would you like a room for the night?”

    Husband: “Ummmmm…I dunno, let me go ask my wife.”

    (He leaves for about 10 minutes.)

    Husband: “She said yes. How much for 1 bed?”

    Me: “It’s 79 plus tax, sir, but the only single bed rooms we have right now are smoking rooms.”

    Husband: “Okay, let me go ask my wife.”

    (He’s gone for another 10 minutes or so. He comes back with his wife.)

    Wife: “Why don’t you have any non-smoking rooms?”

    Me: “We sold out of them earlier this afternoon. In fact, we only have 3 rooms left for the night.”

    Wife: “Well, that’s the stupidest thing I’ve heard in all my life! You are going to rent me a room or I’m going to have to speak to your manager!”

    Me: “Okay ma’am, what kind of room would you like? ”

    Wife: “WE would like a single, NON-SMOKING ROOM!”

    Me: “I already told you and your husband that we only have smoking rooms available.”

    Wife: “I. WANT. NON. SMOKING.”

    Me: “I only have smoking rooms left. If you want, though I can give you the location of another hotel.”

    Husband: “We’re only gonna be here a few hours. Smoking is fine. I’m just sleeping.”

    (They bicker back and forth for nearly 20 minutes. Another customer comes up to the desk, and I offer to help her.)

    Wife: “You will not help anyone else until you help me!”

    (The other customer doesn’t seem to mind and stands back.)

    Wife: “Just give me the stupid smoking room.”

    Me: “I need to see your driver’s license, ma’am.”

    Wife: “WHAT? ARE YOU F***ING KIDDING ME! I’VE NEVER BEEN ASKED FOR MY LICENSE AT ANY HOTEL BEFORE!”

    Me: “Ma’am, it’s standard procedure for pretty much any hotel you go to. It’s for liability reasons, and in case the room is damaged in any way.”

    Wife: “F*** YOU! YOU’RE A F***ING SPY! I WILL NOT BE KEPT UNDER SURVEILLANCE! F*** YOU AND YOUR STUPID F***ING HOTEL!”

    (The wife proceeds to throw everything she can reach at me, and tries coming over the counter at me. She then starts stripping off her clothes and running around in circles in the lobby. Thankfully the other customer calls 911 and the police arrive in moments. I gave the second lady a complimentary room.)

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