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    Category: Top

    Why Everything Seems To Take Forever

    | Houston, TX, USA | Top

    Library patron: “I need to get on a computer.”

    Me: “I’m sorry… as the sign on the sign-up computer says, the entire computer system is down.”

    Library patron:“Oh, I just need to check my email.”

    Me: “Ma’am, I’m sorry, but it’s everything.”

    Library patron: “Well, could you look up a book for me?”

    Me: “I’m sorry, ma’am, I guess I’m not clear. The ENTIRE system is down. We can’t do anything that involves the internet and that includes printing things out. We even use VOIP phones so we can’t call out.”

    Library patron: “Oh. Well, just look up what I have checked out right now, and tell me when it’s due.”

    Me: “I can’t do that, either.”

    Library patron: “Can you check my email for me?”

    Me: “No, ma’am. We use the same system.”

    Library patron: “But, I saw you typing!”

    Me: “Yes, ma’am, I’m working on a report on the word processor. This is something that doesn’t use the Internet.”

    Library patron: “Well, when will the computers be fixed?”

    Me: “We don’t know.”

    Library patron: “Why?”

    Me: “Because it’s broken. If we knew what was wrong, we’d be fixing it.”

    Library patron: “Does this happen often?”

    Me: “Nope.”

    Library patron: “So you are saying it’s just a coincidence that the first time I need to use the computer, the system is down?”

    Me: “Well, yes.”

    Library patron: “Do you actually do anything useful here?”

    Me: “Well, normally I’d be troubleshooting the problem with the system, but for the past 10 minutes, I’ve been having to answer your questions about it.”

    Library patron: *stomps off*

    Fowl Play

    , | New Orleans, LA, USA | Top

    (A customer comes in to return a powerhorn. We’re often wary of these returns, as customers often put them under their car to increase their radio’s volume and blow them out within a day.)

    Customer: “I don’t need this. I didn’t open it.”

    Coworker: “Okay, let me take a look at it…”

    (The packaging HAS been opened, but it still might not be a big deal. However, my coworker finds a chicken bone in the box.)

    Coworker: “Ma’am, I think you left something in here.”

    Customer: “Oh! That’s my lunch!”

    Coworker: “You said you didn’t open it?”

    Customer: “Yeah.”

    Coworker: “But there’s a chicken bone in the box. And the wiring has been cut. And the unit is cracked.”

    Customer: “It CAME like that.”

    Coworker: “With a chicken bone in the box?!”

    Customer: “YEAH!”

    Related:
    Fowl Behavior

    Passing The Buck

    | Des Moines, IA, USA | Top

    Me: “Thank you for calling, how can I help you?”

    Customer: “Yes, I have a problem with you guys! You are trying to screw me!”

    Me: “Ok, what seems to be the problem?”

    Customer: “I am trying to buy a house. Your company is showing a unpaid bill for $5000, and my bank has denied my loan because of this.”

    Me: “Well, according to our records you purchased an air conditioner two years ago for $3500. You made two payments of $150 and never made another payment.”

    Customer: “Yes, so?”

    Me: “Well, you never paid for the item so we reported it as such.”

    Customer: “But I sold that house a year and a half ago!”

    Me: “But you never paid for the air conditioner.”

    Customer: “I KNOW THAT! WHY WOULD I PAY FOR SOMETHING I DON’T OWN! CALL THE NEW OWNERS AND GET YOUR MONEY, AND GET THIS OFF MY CREDIT REPORT!”

    Me: “I am sorry, but we agreed to extend credit to you, not the new owners of the house. You signed the agreement, not them.”

    Customer: “Where am I supposed to get $5000?”

    Me: “I’m sorry, but all I can think of is when you got the money for selling the home with the air conditioner, you should have paid the account balance off.”

    Customer: “I TOLD YOU I AM NOT GOING TO PAY FOR SOMETHING I DON’T HAVE!”

    Me: “Okay, then I guess this call is over and I hope you get your bank to loan you the money.”

    Customer: “So you fixed it?”

    Me: “I sure did. Have a great day.”

    (All I did was update her account with her new address and phone number. The legal dept had noted on the account they had been unable to locate her after she sold the home… they’ll definitely find her now.)

    Ah, Fathers, Part 2

    | Commack, NY, USA | Top

    (I’m working in an electronics retail store, and see a man in his late 40′s with a kid no older then 10.)

    Me: “Welcome sir, did you get…”

    (I look in his cart and see that it’s mostly filled with identical Spongebob DVDs.)

    Me: “… everything?”

    Man: “I guess so.”

    Boy: “MORE SPONGEBOB! SPONGEBOB! SPONGEBOB!”

    Man: “Alright, let’s go get some more.”

    (About 5 minutes later he comes back, with more Spongebob DVDs… the same ones, to be exact.)

    Man: “Alright, I think this is enough.”

    (I ring him up, and the total comes to about $550.00 USD.)

    Me: *whispering* “Uhh, sir… these are mostly the same thing.”

    Man: “Oh, don’t worry about it. I hate my life anyway.”

    Related:
    Ah, Fathers

    The Blind Leading The Blind

    | Toronto, ON, Canada | Top

    (I’m helping an elderly customer look for a book when some guy interrupts, speaking gibberish. I can’t understand what he’s saying at all.)

    Me: “I’m sorry, could you try to describe it?”

    Gibberish guy: *gibberish*

    Me: “Sorry?”

    Gibberish guy: *gibberish*

    (The elderly customer apparently understands and begins speaking to the guy.)

    Elderly customer: *gibberish*

    Gibberish guy: *gibberish*

    Elderly customer, to me: “Music books?”

    Me: “Over there.”

    Elderly customer: *gibberish*

    Gibberish guy: *gibberish*

    Elderly customer, to me: “Where?”

    Me: “In the corner.”

    Elderly customer: *gibberish*

    Gibberish guy: *gibberish*

    (The gibberish guy leaves.)

    Me: “Uh, thanks for the translation.”

    Elderly customer: “Oh, I speak a little of everything.”

    Me: “What language were they speaking?”

    Elderly customer: “I don’t know.”


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