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  • Had It Up To Their Neck With Bad Customers
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    One Coffee Conflagration, Coming Right Up

    | Staten Island, NY, USA | Food & Drink, Top

    Customer: “I’d like a venti latte made with organic milk. It has to be organic milk.”

    Coworker: “I’m sorry, ma’am, but we don’t have organic milk in this store.”

    Customer: “Why the h*** not? It says that you do on the menu!”

    Coworker: “Well, our customers here rarely order drinks made with organic milk, so we don’t stock it.”

    Customer: “Why don’t you have it?! I cannot drink my latte if it isn’t made with organic milk!”

    Coworker: “If it’s that important to you, we can make your drink with soy, which is organic.”

    Customer: “NO! NO! NO! Soy milk is disgusting! Regular milk is disgusting! I should be able to get what I WANT when I come here! It is imperative that I have my g**d*** latte made with organic milk!”

    (They go back and forth like this for several more minutes as the line behind her grows longer and more impatient, while my friend is desperately trying to appease her with our milk options. Suddenly, the customer’s friend seems to finally have run out of patience…)

    Customer: “I NEED it to be ORGANIC!”

    Customer’s friend: *suddenly loud* “Why? So you can stand outside and drink your d*** organic latte while smoking your organic cigarettes? They don’t have it! Drop it already and get something else!”

    A Fine Line Between Smarta** and Dumba**

    , | Ontario, Canada | Top

    (I work at a popular fast food restaurant. Drive-through customers should be aware that we can hear every word they say.)

    Coworker: “Hi, welcome to ***. How can I help you?”

    Customer: “I just need a minute to decide.”

    Coworker: “No problem, just let me know when you are ready.”

    (The customer talks to his passengers, while we listen…)

    Customer, to his passengers: “I should ask for something dumb on my ice cream, just to see what they say. How about pickles? They would probably just ignore me. Oh, I know… tomatoes!”

    Customer, to my coworker: “Okay, I’m ready.”

    Coworker: “Alright, go ahead…”

    Customer: “I’d like an ice cream sundae with tomatoes on it, please.”

    Coworker: “I’m sorry, due to the recent recall in the States, we aren’t serving tomatoes right now. Can I offer you a sundae with pickles instead?”

    Customer: *drives off without ordering anything*

    Retail Defender, AntiCheapskate Edition

    , | Chicago, IL, USA | Awesome Customers, Top

    (I work in a large electronics retail chain. A guy asks me to find the latest version of Norton AntiVirus for him, which I do. He takes a look at the price and starts yelling about how outrageous it is ($100.00 US).)

    Guy: “What the h***? How can you people get away with this? This is a scam!”

    Me: “Sir, I can suggest another type of protection if this one is too expensive…”

    Guy: “No way! This is the one I want, but I’m not paying this.”

    Me: “Sir I–”

    Guy: “I bet I can find it online for much cheaper. Heck, even free! ”

    Me: “Sir, I think that–”

    Guy: “That’s what I’ll do… I’ll find it for free online! Better than this s***!”

    (A young woman nearby is listening and speaks up.)

    Woman: “Yeah, you can find it online, for free.”

    Guy: “Really, where? Tell me!”

    Woman: “L****party.org.” (Warning: This is a disturbing porn site that I would not recommend viewing.)

    Guy: “Thanks!” *turns back to me, smirking* “Ha, guess I won’t be spending any money on this s***!”

    Me, to the girl: “That… was awesome.”

    Woman: “Well, an a**hole like that deserves it. I figured that you couldn’t tell him that without getting fired.”

    (The young woman gets a free gift card; that guy never comes back. I still wonder what went through his mind when the site popped up.)

    Fortunately, It’s Raining Pork Barrels And Earmarks

    | Lansing, MI, USA | Extra Stupid, Top

    (Background: I work at a small round lake about a mile in diameter. From any point on the shore you can see the edge of the lake all around. The lake is used for fishing and as such is full of sand and seaweed and fish.)

    Patron: “Hi, can you tell me what ocean this is?”

    Me: “Sir, this is a fresh water man-made lake, not an ocean.”

    Patron: “I mean, what ocean is it connected to?”

    Me: “It’s not connected to an ocean. It’s a man-made lake.”

    (The patron pauses and obviously decides to come at this from another angle.)

    Patron: “What river feeds this lake?”

    Me: “This lake used to be a gravel pit before they filled it in with water. It’s not connected to the river system. It’s man-made.”

    Patron: “Well, where does all the water come from?”

    Me: “The lake is filled with rainwater, mostly.”

    Patron: “That’s awful! I don’t want to let my kids swim in rain water… it’s dirty. You should keep the rain out of the lake!”

    Me: *sarcastically* “I totally agree. Maybe we can spend tax dollars on a tarp to cover the lake when it rains.”

    Patron: “That’s an excellent idea! I hope you mention that to your supervisors!”

    Life’s Great Mysteries, Volume 1

    | Oklahoma, USA | Food & Drink, Top

    (I’m working in the meat department as a middle-aged woman in a business suit approaches me.)

    Customer: “Excuse me, miss?”

    Me: “Yes, ma’am, how can I help you?”

    Customer: *dead serious* “What’s the difference between beef and pork?”

    Me: “Um… one comes from a pig, and one comes from a cow. ”

    Customer: “Oh, okay! I’ve always wondered that!”

    (She walks off happily and I never worked with the public again.)


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