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    Telepathic Temper Tantrum

    | New Jersey, USA | Top

    Caller: *on the phone* “HELLO?”

    Me: “Hello, ma’am! What can I help you with?”

    (There is a long silence)

    Me: “Ma’am, I’m sorry, I didn’t quite hear that. Would you please repeat what you just said?”

    Caller: “HELLO?”

    Me: “…hello, ma’am. What can I help you with?”

    (Another long silence.)

    Caller: “WELL?”

    Me: “I’m sorry, ma’am. I didn’t hear you again.”

    Caller: “That’s because I’m not speaking.”

    Me: “…”

    Caller: “I’m thinking my question. WHY AREN’T YOU HELPING ME?”

    Me: “Ma’am, you need to speak out loud in order for me to help you.”

    Caller: “You mean with technology these days you can’t tell what I’m thinking?!”

    Me: “No, ma’am, I’m afraid I can’t.”


    Me: “I’m sorry, ma’am. If you’d like me to help you, you’ll just have to speak it out loud.”

    (Another minute of silence.)


    Guardian Of The Tubes And Protector Of The Google

    | Columbus, OH, USA | Top

    Me: “Thank you for calling [cable company], how can I–”

    Caller: “Yeah, I’ve heard all that already, sir, so I don’t need any more of your crap, okay?!”

    Me: “Okay sir, what can I do to–”

    Caller: “Look, buddy, my internet is down, and you need to get it up right now or I’m going to get your a** fired!”

    Me: “Sir, I want to get this problem resolved for you just as soon as possible, but you need to–”

    Caller: “I don’t need to do s***! That’s it! I want to speak to your supervisor. No, I want to speak to your supervisor’s supervisor! I WANT TO SPEAK TO THE MAYOR OF THE INTERNET!”

    A Double Edged Flat Screen

    | Texas, USA | Top

    Customer: “You have to help me, I don‚Äôt know what to do!”

    Me: “Calm down, ma‚Äôam. How can I help you?”

    Customer: “My husband and I bought a big screen TV last week from this store.”

    Me: “What‚Äôs the problem with it?”

    Customer: “I want it out of my house! Is there anything you can do?”

    Me: “Is it not functioning properly?”

    Customer: “No. It works perfectly, that‚Äôs the problem. Every night, our house turns into a sports bar, all his friends come over to watch TV until 3 am and I can‚Äôt get any sleep! They eat all the food I cook, they broke my grandmother‚Äôs crystal vase and they spilled beer all over the rugs! I want my house back!”

    Me: “Well, you know ma‚Äôam, you could always turn the tables.”

    Customer: “What?”

    Me: “You have girlfriends, right?”

    (The woman’s face displays a grin of diabolical proportions.)

    Customer: “You have DVDs here, right?”

    Me: “Just over there…”

    Customer: “Thank you very much for your help!”

    (I took my break just after that and saw the woman carrying in her arms at least a dozen DVDs. Among them: the Sex and the City movie, Terms of Endearment, Sweet November, Steel Magnolias, Legally Blonde, Divine Secrets of the Yaya Sisterhood and even Gone with the Wind. Her husbands’ beer buddies never stood a chance.)

    Pointless Paranoia, Meet Pistol Packin’

    | Rochester, NY, USA | Top

    (A young man asks for a ticket for an R-rated movie and hands me his ID. I’m about to sell him the ticket when the lady behind him speaks up.)

    Lady: “Wait! That picture in the ID doesn’t look like him at all!”

    (I look at the ID. It appears he’s been sick since the photo was taken, but it’s clearly the same guy.)

    Me: “Well, ma’am, I’m fairly certain that this is the correct ID. Now, if you’d just step up–”

    Lady: “No! You can’t sell to someone with a fake ID. He could be a terrorist, for God’s sake! You should call the police!”

    Me: “Ma’am, that is definitely not necessary. I am responsible for checking identification, and I–”

    Lady: “I need to talk to your manager!”

    (I begin to respond, but the guy politely waves me off and turns to the woman.)

    Man: “Miss, I have another photo ID here, with a more recent picture. Do you think this matches?”

    (He pulls a card out of his wallet and hands it to her. She goes completely white.)

    Lady: “Well… um… yes, that’s, uh, fine!”

    (She squirms for a moment, then exclaims, “I’ll be right back!” She drops the card and leaves the theater in a hurry. I give the guy his ticket.)

    Me: “What was that you showed her?”

    Man: “Oh, my handgun permit.”

    Size Matters Of The Heart

    | Attleboro, MA, USA | Top

    (A customer and his wife came in to look for a TV to buy.)

    Me: “Well, we have this 52″ Toshiba…”

    Husband: *to his wife* “Well, bigger is always better. Right, hon?”

    Wife: “I wouldn’t know…”

    Also seen on: Not Always Romantic