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  • Had It Up To Their Neck With Bad Customers
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    Category: Top

    D-Eye-Y

    | New Zealand | Health & Body, Top, Wild & Unruly

    (I am currently going through medical school and working at a nearby hardware store part-time to help pay the bills. As part of study, students have been given internships at various local hospitals. Note: New Zealanders pride themselves on their DIY skills.)

    Customer: “Hey mate, I need some stuff to build a deck. Can ya help me find it?”

    Me: “Certainly, what were you after?”

    (As per our instruction, after recommending the tools and materials the customer would need, I am required to point out various safety gear as well. All has been going great so far…)

    Me: “May I also recommend that you grab some safety glasses? They could save you a lot of trouble if things happen to go wrong.”

    Customer: *suddenly hostile* “Look, mate, I don’t need any of this s***! I know how it needs to be done. Any real man does! If you were a real man, you’d know too. I ain’t paying for any s*** I don’t need!”

    (He eventually leaves, but not before complaining to customer service about me. Three days later while working at the hospital as a medical student, I take the same customer’s history. The reason: he had a splinter lodged in the side of his eye. I wish I was making this up!)

    No Need To Drive This Deal Home

    | Illinois, USA | Crazy Requests, Extra Stupid, Money, Top

    (I have just brought a middle-aged couple back from a test drive. We are going over the price of the car.)

    Me: “With your trade and money down, we’re looking at about $400 per month for the base model, and $440 per month fully-loaded.”

    Husband: “But we only wanted to spend $500 to $550 or more per month!”

    Me: “…Excuse me?”

    Wife: “Like he said, we’re looking to spend no more than $550.”

    Me: “Well, yes. Even if you get the fully loaded model, it’s far under $500 per month.”

    Husband: “NO! What part of ‘$500 per month’ don’t you understand?”

    Me: “Not a problem, sir. I definitely think we can make the numbers work for you at $500 per.”

    Wife: “Much better. We’ll take it, then!”

    Alls Well That Bookends Well

    | Fort Worth, TX, USA | Awesome Customers, Criminal/Illegal, Money, Top

    (A sharply-dressed man comes to the counter with a woman of his age and a 5-year-old kid walking near them.)

    Me: “Can I help you, sir?”

    Man: “Yes, can you tell the price of those books, please?”

    (He hands me a list, and I use it to calculate the total price of the books in question.)

    Me: “Okay, the total comes to $242.14.”

    Man: “Alright. Do you take debit cards?”

    Me: “Excuse me?”

    Man: “Ten years ago, when I was a teen, we stole those books in your shop with my wife here as a student prank. Now that we both have a good job, we want to show my kid that you must fix your errors in life.”

    (I stayed speechless for a good minute before taking his payment. If there’s a “Customer of the Month” award, this family takes the cake!)

    A Pack Of The Clones

    | UK | Bizarre, Top

    (Instead of having a definite job role I am just expected to help out wherever the restaurant is short. On this day, I have been cleaning.)

    Customer: “Excuse me, could you tell me where your toilets are?”

    Me: “Just through there, sir. Just give me a moment to get the cleaning stuff out of there.”

    (I clear the toilet and leave. On my way downstairs, I am asked to open the bar up for the customers. I change and do so.)

    Same Customer: “Oh, weren’t you just upstairs?”

    Me: “Yes, sir. Can I get you anything?”

    Same Customer: *nervous look* “Uh, I’ll just have a coffee. I’m sitting over there…”

    (After serving, I change again and start waiting tables.)

    Me: “Hello again. Can I take your order?”

    Same Customer: *upset* No…no…I think I’ll have to leave…”

    Me: “Are you okay, sir?”

    Same Customer: “I can’t eat in a place that employs CLONES! CLONES! CLONES EVERYWHERE!” *leaves*

    Dingbats In The Drive-Thru

    , | Derby, UK | Food & Drink, Top, Wild & Unruly

    (I work in the drive-thru area of a well known fast food store. I’m taking an order out to a customer who, instead of parking in the designated bays, has parked in the main car park. The car he is parked next to just happens to be mine.)

    Me: “One burger meal?”

    (The customer throws open his door with great speed, slamming it into my car and leaving a noticeable dent. In shock, I drop his paper bag.)

    Customer: “What on EARTH do you think you’re doing?!”

    Me: “You just hit my car!”

    Customer: “Oh, I didn’t realise it was yours.”

    (At this point I’m too shocked to do anything other than stand there and try not to cry.)

    Customer: “So, are you going to compensate me?”

    Me: “What for?”

    Customer: “You just dropped my food on the floor. I demand a full refund and maybe some extras.”

    Me: “Sir, you just dented my car with extreme force. I don’t particularly feel inclined to do anything other than replace the meal I dropped, to be completely honest.”

    Customer: “That is RIDICULOUS! You owe me £5 for that meal!”

    Me: “With all due respect sir, if I may please have your insurance details, we’ll see just how much you owe me!”


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