November Theme Of The Month: Black Friday!

Category: Time

Feel Sorry For The Husband

| Seattle, WA, USA | Bad Behavior, Crazy Requests, Time

(I am working in a retail store, and my shift starts at 12:30. I get in at 12:15, and see many customers so I put my uniform on, clock in early, and get to work. A woman approaches me.)

Woman: *aggressively* “I hope you enjoyed your LUNCH.”

Me: “…I’m sorry?”

Woman: “Don’t be sorry. Just don’t do it again. I shouldn’t have to wait.”

Me: “Ma’am, I have no idea what you’re talking about.”

Woman: “Don’t lie to me. I was here an hour ago and you had a back in five minutes sign, to get your lunch, even though there were people who wanted to get into the store. Don’t EVER do that to your customers again.”

Me: “Ma’am, my shift doesn’t even start for another ten or fifteen minutes. Was there something you wanted help with?”

Woman: “If you keep lying like this, you’ll never find a husband.” *shows me her wedding ring with a smug look, then turns and walks out*

Respect Goes Both Ways

| Austin, TX, USA | Crazy Requests, Time

Patient: “I have an appointment with Dr. [Name].”

Me: “All right…”

(The patient has missed over half her appointment, so I know the doctor won’t see her, but I go ask anyway.)

Me: “Unfortunately, Dr. [Name] won’t be able to see you since you were over twenty minutes late for a forty minute appointment. We’ll have to reschedule.”

Patient: “I don’t want to see Dr. [Name], then. I want to see a different doctor that will respect his patient’s time.”

Me: “…”

There Snow Reason To Stay

| Gatlinburg, TN, USA | Bad Behavior, Time, Transportation

(I work in a retail store in the tourist town of Gatlinburg. My coworker and I both live up on the mountain and this winter has been extremely eventful with snow. Several times we have been snowed in. This night, the forecast is wrong and towards the end of the shift it starts to snow heavily. I get my boss’s permission to close early but can’t do so until the last two customers leave. My coworker and I decide to start going through the process of closing hoping they get the hint. Sure enough:)

Man: “Hey, are you closing?”

Me: “Yes, we need to get home because it is snowing.”

Woman: “Really? But it is so pretty out!”

Me: “Yes, but we both live up on the mountain. The roads can get covered in snow fast and since they are so steep, it can be impossible to get home if we don’t leave soon.”

Man: “Oh, man, that sounds bad.”

(The customer’s proceeded to go around the store, looking at everything and asking us questions, ensuring us that they would be leaving “soon.” Twenty minutes late they FINALLY left. It took us another twenty minutes for us to close up. By the time we got out, the roads were covered in snow. I barely made it home, sliding at one point. My coworker was not so lucky; she had to turn around and spend the night in a hotel. I wish we could track those customers down and make them pay. Hope they enjoyed the “pretty night.”)

Not Very Closed Minded, Part 12

| NM, USA | Crazy Requests, Time

(It’s after we’ve closed, and I get an amusing call.)

Me: “Thanks you for calling [Store]. What can I do for you?”

Lady: “Hello. I was in earlier today, and I opened a [Store] card, and they forgot to give me my discount.”

Me: “I’m so sorry. We open at 12 tomorrow and you can come in and get it fixed then.”

Lady: “I live out of town. Is there any way you can fix it now?”

Me: “Well, um…”

Lady: “Can I speak with a manager?”

Me: “Ma’am, we’re closed.”

Lady: “Oh, I’m so sorry.”

Me: “Let me see if I can save you the trip. Our receipts are a little hard to read, and I just want to make sure they forgot your discount before you drive all the way back here. Can you read [certain line] on your receipt for me?”

Lady: *reads it*

Me: “Yeah, it looks like they forgot your discount. I’m so sorry, but you’re going to have to come in tomorrow to get it fixed.”

Lady: “Oh. It was sometime late this afternoon. Does that help you fix it?”

Me: “Well, ma’am, I can’t fix your receipt over the phone, and even if I could, we’re closed.”

Lady: “Oh I’m sorry.” *pauses* “I have the employee’s ID, does that help?”

Me: “Ma’am, I can’t fix your receipt over the phone, and even if I could, we’re closed.”

Lady: “Oh, I’m sorry.” *pauses* “I have the transaction number, does that help?”

Me: “No, and I can’t fix it anyway. We’re closed.”

Lady: “So I have to come back in tomorrow? Are you sure there’s nothing you can do?”

Me: “Yes, I’m sure. We’re closed. Have a nice night!”

(I told my dad (who also works in retail) this story, and he told me that next time, I should tell them that corporate turns the computers off. Apparently that makes more sense to the average customer than “We’re closed.”)

Not Very Closed Minded, Part 11
Not Very Closed Minded, Part 10
Not Very Closed Minded, Part 9

Woke Up On The Wrong Side Of The Bed Tomorrow

| Pittsburgh, PA, USA | Bizarre, Time

(The Saturday issue of the local paper we sell is called the “Sunday Early Edition” since it contains a section of coupons, classified ads, etc. A customer brings one such paper to the counter.)

Customer: “Just a tall coffee and the paper today.”

Me: “Sure, that’ll be $*.**!”

Customer: *looks down at paper* “Oh, I grabbed the wrong paper. Let me put this back.”

(He takes the paper back to the newspaper rack, and I assumed he wanted one of the national papers, but he comes back and slaps the local paper on the counter.)

Customer: “Don’t you have any of TODAY’S papers?”

Me: “Ah… sorry, what?”

Customer: “It’s only nine in the morning; you shouldn’t have tomorrow’s paper yet!”

Me:“Tomorrow’s paper? Sir, this is definitely today’s paper!”

Customer: “NO! It says SUNDAY on it, right there! It’s only Saturday!”

Me: “Yes, however the [Paper] calls its Saturday paper the “Sunday Early Edition” since it has coupons and such in it.”

Customer: “But it says SUNDAY! See? Every page says Sunday!”

Me: “I see it, sir, but that’s just what they call the Saturday paper. I assure you, it’s today’s paper. Tomorrow’s paper hasn’t been printed yet.”

Customer: “I’m putting this back. I don’t want tomorrow’s newspaper!” *walks off in a huff*