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    Category: Themed Giveaway

    Long Shifts Can Make You Crackers

    | Louisville, KY, USA | Awesome Customers, Food & Drink, Themed Giveaway

    (I am fairly new at running the fitting room, which consists of answering the phone and unlocking the fitting room doors so people can try on clothes. Today has been particularly stressful as all five lines are ringing, and I have a crowd waiting to try things on. Finally, I get the phones answered and people into the rooms. One woman is waiting for her husband to try on pants.)

    Wife: “Long day?”

    Me: “Yeah, this is the first time I’ve been alone on the phones at a busy time.”

    Wife: “You look a little pale and shaky. Are you feeling okay?”

    Me: “I forgot to eat before I came in. When my coworker gets back I get to go on break, though.”

    Wife: “Want me to buy you a pack of crackers or something?”

    Me: *stunned* “Oh, it’s fine! Thank you so much, but I’m okay!”

    (She continues to offer while I decline. Her husband makes the same offer when he comes out, having heard the conversation. I decline again as my coworker comes back. I bought myself something to eat, but I was so touched by their generosity!)

    Small Change Can Make The Difference

    | Boston, MA, USA | Awesome Customers, Money, Pets & Animals, Themed Giveaway

    (During the month of February, my clinic has a special where our rabies vaccine is a much lower price than we would normally have it. I have just dealt with an extremely rude customer, and am prepared for the worst.)

    Me: “Hello again, sir. Was there a problem with anything?”

    Customer: “Did I get a three-year rabies vaccine?”

    Me: “Yup, you did, sir. It shows how long it’s good for right there.”

    (I show him the paperwork.)

    Customer: “Okay, so… Why did you only charge me $8?”

    (The customer pulls his change out of his pocket.)

    Me: “Oh, that’s because this month we have a discount!”

    Customer: “What? Really? That explains why it’s so busy. I was ready to give you back the change you gave me. Thanks!”

    (I had to tell everyone I was working with what happened. To this day, thinking about him during a rough shift brings a smile to my face.)

    Fresh Bread, Stale Attitude

    | Seattle, WA, USA | Awesome Customers, Bad Behavior, Food & Drink, Themed Giveaway, Top

    (I work at a piroshky bakery and have just started my morning shift. A customer comes in with a very obnoxious, self-important attitude.)

    Me: “Good morning, sir! What can I get for you today?”

    Self-important Customer: “What’s your freshest thing?”

    Me: “Well, we just opened so everything is fresh out of the oven. I could warm one up if it’s not warm enough for you.”

    Self-important Customer: *shakes his head* “No, I don’t want it warmed up.”

    (He looks behind me to our rack where we put our piroshkies until we need to set them out.)

    Self-important Customer: *points to rack* “What’s that there on the top?”

    Me: “Those are our potato mushrooms, sir, although they’ve been out of the oven about the same time as our others so it’d be easier if I just got you one from—”

    Self-important Customer: “No, I want one from back there.”

    (I mentally sigh but go ahead and do as he asks since it’s a slow morning and there’s only a couple people in line. I turn to grab his order but he stops me.)

    Self-important Customer: “Wait!” *points at rack again* “What are those?”

    (There are at least 7 different types of piroshkies on the rack.)

    Me: “Um, which ones, sir?”

    Self-important Customer: “Those ones!”

    (I look at him quizzically.)

    Self-important Customer: “The ones on the second row!”

    Me: “Oh, those are our Moscows. They’ve got Bavarian cream and Cream of Wheat in it which gives it—”

    Self-important Customer: “I’ll take one of those.”

    (We haven’t set one out yet, so my supervisor has to take out the whole pan and sprinkle powdered sugar on it. I grab everything for him and bag it up.)

    Me: “All right, sir. Is there anything else I can get for you?”

    Self-important Customer: “No, that’ll be all.”

    (He pays and leaves. I run through a couple more customers until I get to a young guy.)

    Young Guy: *saunters up to the counter* “Hey so, uh, what’s the freshest thing you got here?”

    Me: “Pretty much everything just came out the oven.”

    Young Guy: “Yeah, but I want really fresh, and like, potato mushroom.”

    (I sort of stare at him then move to grab a potato mushroom. He starts laughing.)

    Young Guy: “I’m just kidding with you, man. Did you see that guy?” *begins to imitate him* “I want the freshest thing you got!” *goes back to normal* “You’re in a bakery in the morning, man, everything’s fresh!”

    (At this point everyone in the bakery is laughing. I get his order, still chuckling, and bag everything up for him.)

    Me: “That’s going to be [price], please.”

    (He pays and my supervisor steps up.)

    Supervisor: “Wait, give him one for free. That was too funny!”

    A Clean Break From Customers

    | Newcastle, NSW, Australia | Awesome Customers, Themed Giveaway

    (I work as a sales person. It’s about ten minutes until and I am vacuuming the back of the store. I can’t do the front because of a customer.)

    Customer: “Vacuum.”

    Me: “Excuse me?”

    Customer: “Go ahead, vacuum. I don’t mind.”

    Me: “Are you sure?”

    Customer: “Yeah. I’m the owner of a shop. I know what it’s like when idiots like me come in right on closing and you’re trying to clean.”

    The English Only Tip Their Hats

    | London, England, UK | Awesome Customers, Money, Themed Giveaway

    (I’m visiting my long distance boyfriend in London. We decide to stop for lunch during our walk through the streets of London. I’m from Canada.)

    Worker: “So, your total is [total].”

    (I hand him a little more than he asked for.)

    Me: “Keep the change.”

    (He looks confused for a moment and tries to give me back the money.)

    Me: “No, no, keep the change. It’s money for you.”

    Worker: “What…?”

    My Boyfriend: *to me* “In London, no one ever uses the term, ‘keep the change.’ It’s unheard of for people working behind the counters to get tips.”

    Me: “Oh, geez… I had no idea.” *to the worker* “I’m actually from Canada. Over there, we use the term ‘keep the change’ when we don’t really need the change back. It’s considered giving a tip. I honestly had no idea that you guys here didn’t do that. Still, it’s just a little bit of money and I don’t need it that badly. Go ahead and pocket it. It’s for you!”

    Worker: *huge smile* “Thank you for explaining!”

    (He kept the change. It seemed like such a minor cultural difference, but I think we both learned something that day!)


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