Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Had It Up To Their Neck With Bad Customers
    (2,313 thumbs up)
  • April Themed Story Giveaway: Creepy Customers!
    Submit your story today!

    Category: Themed Giveaway

    A Customer To Send You Up In (Broken) Arms

    | Berlin, Germany | Technology, Themed Giveaway, Top

    (I have a broken hand, and have my arm in a plaster.)

    Me: “Hello this is [name] from IT support. What can I do for you?”

    Customer: “Hello, I have a problem.”

    Me: “Okay, what is your concern?”

    Customer: “As I said, I have a problem.”

    Me: “Okay, I should be more specific. What is your problem about?”

    Customer: “My computer doesn’t work as it should.”

    Me: “What is it your computer is supposed to do? I mean what program do you want to start, or what you want to do with your computer?”

    Customer: “Are you a moron? I told you my computer doesn’t work. I want you to fix it right now!”

    Me: “I need more inf—”

    Customer: “You’re just being stupid and lazy! You’re a bunch of f****** morons! I will get your a** fired, and I will get it done today!”

    Me: “Please calm down and—”

    Customer: “Don’t tell me what I have to do! I want to talk to your manager!”

    (My manager sits in the same office and has heard everything.)

    Manager: “Give her to me.”

    (She takes the call and leaves the room. Some moments pass as my manager talks to her. She comes back crying. I get the customer back on my phone; I’m really mad, as my manager is a friendly person.)

    Customer: “WILL YOU NOW HELP ME, MORON? I NEED MY COMPUTER TOD—”

    Me: “Shut up.”

    Customer: “What!”

    Me: “I’ll give it a last try. If you yell at me, I’ll quit the call, and you will have to fix your computer by yourself, understand?”

    Customer: “Erm… well yes, but—”

    Me: “No ‘buts’. So, what program do you want to use?”

    (From this point on, it’s easy. I get the information I need to take her case, and give it to a team of specialists. After the call my coworker gets my attention.)

    Coworker: “What the h*** did you just do?”

    Me:*looking down* “Oh, yeah. I broke my plaster.”

    Coworker: “You just yelled at a customer, defended our manager, and risked your job, and the only thing you care for is your plaster?”

    Me: “I thought it was a really nice plaster.”

    (This makes my manager smile again, and all my other coworkers laugh. I still work for the company, but now all the angry and rude customers are sent directly to me.)

    From USB Port To Teleport

    | MI, USA | Crazy Requests, Technology, Themed Giveaway

    (I am chatting online with a potential customer.)

    Customer: “Hey, I really like this necklace. Can I pay by Paypal?”

    Me: “Absolutely, if you follow the instructions on check out, you can pay and leave your shipping address there. I’ll get it shipped in the morning.”

    Customer: “Do I have to leave an address? Can’t you just email it to me?”

    Me: “Email you for your address?”

    Customer: “No, email me the necklace. I don’t want to give you my address.”

    Me: “You want me to email you the necklace?”

    Customer: “Never mind, cancel it. You’re too much work!”

    Themed Giveaway Final Roundup: Crimes & Punishments!

    | Not Always Right | Criminal/Illegal, Roundups, Themed Giveaway

    Themed Giveaway Roundup: Crimes & Punishments! Here’s a final roundup of stories from last month’s themed giveaway!

    1. Making A Spectacle Of Herself (2,059 thumbs up)
    2. The Need To Be Shirty (904 thumbs up)
    3. Building A Case Against Her (1,396 thumbs up)
    4. Not Quite Top Of Her Game (1,014 thumbs up)
    5. Not Sue-ted To Shoplifting (1,466 thumbs up)

    PS #1: check out our new Extras section, with pictures, videos, and news galore!

    PS #2: Read more roundups here!

    April Themed Story Giveaway: Tech Troubles!

    | Not Always Right | Announcements, Technology, Themed Giveaway
    Want to win a Not Always Right t-shirt?
    Enter Not Always Right’s April Themed Story Giveaway:
    Tech Troubles!

    Entering is as easy as 1-2-3:

    1. Submit a funny or interesting story about customers and technology.
    2. Enter your email address in the form to qualify.
    3. All posted stories will be entered in a drawing to win a free t-shirt gift certificate, to use in the official Not Always Right shop!

    PS: Congratulations to a lucky reader for winning March Themed Story Giveaway, which featured stories about Crimes & Punishments. The winning submission: Not Sue-ted To Shoplifting (1,403 thumbs up).

    PS #2: winners will be announced the first Wednesday of every month. Next free t-shirt gift certificate: Wednesday, May 1!

    The Need To Be Shirty

    | GA, USA | Bad Behavior, Criminal/Illegal, Themed Giveaway

    (Our manager is just about to clock out, when he notices a young man in his late teens looking around nervously and acting jittery. The young man goes into the fitting room carrying a $5 t-shirt, and then comes out with an obvious bulge in his pocket.)

    Manager: “Excuse me, young man. What do you have in your pocket?”

    Young Man: “I ain’t got nothin’ man. I don’t know what you talkin’ bout.”

    Manager: “Okay, sir. How about you walk back with me to the fitting room, and we see about that t-shirt you just took in there.”

    Young Man: “I ain’t done nothin’ man.”

    (The young man takes off, practically racing our manager to the fitting room in an attempt to remove the shirt from his pocket. He has misjudged our manager and is caught.)

    Manager: “Alright, we are going to take you back to my office and call the police.”

    Young Man: “No man, I’ll pay for it! Just let me pay for it!”

    Manager: “No, sir! I asked you what you had. I gave you a chance to come clean. You lied to me. We are calling the police!”

    Young Man: “Man, just let me pay for it?!”

    (Our manager is infuriated by having the kid lie to him, then having to chase him to the fitting room, and at having to stay an extra hour after his scheduled time to take care of this kid; so he cuffs him. One of my co-workers has a front row seat for the entire exchange. All she can do is laugh, because this stupid boy just got himself into a whole world of trouble over a $5 t-shirt.)

    Related:
    No Need To Be Shirty


    Page 87/114First...8586878889...Last