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    Category: Themed Giveaway

    On The Need For Hazard Pay, Part 5

    | New York, NY, USA | At The Checkout, Family & Kids, Themed Giveaway, Wild & Unruly

    (I’m working in the express lane, when a couple approaches the counter. Their son is about seven years old, and they have him sitting in the child seat of the cart.)

    Me: “Hi, how are you today?”

    Wife: “Good. Okay honey, help mommy and daddy put the things on the counter.”

    Boy: “Okay!”

    (The little boy promptly twists around in his seat, and begins to snatch things from the cart. He throws them onto the counter, and across the scanner. I have to chase a package of juice boxes that fly past me, onto the floor.)

    Me: “Okay sweetie, try putting them up here gently, okay? We don’t want the groceries to break, right?”

    Boy: “Nope!”

    (The husband is looking at the candy, and the wife is watching her son and her phone. The little boy then grabs a huge can of yams and throws it at me. It ends up hitting me in the cheek, knocking my glasses off and causing the can to fall to the floor. It makes a noise loud enough to draw the attention of the other customers and cashiers.)

    Cashier In The Other Line: “Oh, my God! Are you okay?!”

    Me: “Um, well…”

    Wife: “Oh! Isn’t he cute?! He wants to play baseball!”

    (After picking up my glasses, I can only stare at the woman like she is crazy. Thankfully, a supervisor sees what just happened, and takes over for me so I that I can put some ice on my face. Thankfully nothing is broken, but my cheek was black and blue for weeks!)

    Related:
    On The Need For Hazard Pay, Part 4
    On The Need For Hazard Pay, Part 3
    On The Need For Hazard Pay, Part 2
    On The Need For Hazard Pay

    A Cent-less Attack

    , | WA, USA | Family & Kids, Food & Drink, Themed Giveaway, Wild & Unruly

    (I’m taking money at the first window. A car pulls up with a middle-aged customer driving, and what looks to be her older mother in the passenger seat.)

    Me: “Hi, your total is—.”

    Mother: “Where do we get my food?! I’m hungry! This line is taking too long!”

    Daughter: “You have to pay first, mom.”

    Mother: “I’m getting it!”

    (She scrounges around for money in her purse. She hands me what’s supposed to be exact change. I count it three times, and she’s a penny short.)

    Me: “Ma’am, do you have a penny?”

    Mother: “Are you serious? I’m not giving you no d*** penny! Where’s my food?!”

    Me: “Ma’am, I need that penny, or my till will come out short.”

    Mother: “And I said you ain’t getting no d*** penny!”

    (She starts shouting at her daughter.)

    Mother: “Drive to the next window!”

    (The daughter looks horrified about her mother’s behavior, and doesn’t move.)

    Mother: “Fine! I’ll get it myself!”

    (The mother gets out of the car, and starts walking toward the next window.)

    Me: “Ma’am, can you please get back in your car?”

    Mother: “F*** you!”

    (The daughter is horrified, apologizes to me, and drives forward. A minute later, I see the mother walk back to my open window as I’m paying out another customer. She throws a penny at me, which hits me in the knuckle and bruises it.)

    Mother: “There’s your d*** penny!”

    The Key To Karma

    | VA, USA | Hotels & Lodging, Themed Giveaway, Wild & Unruly

    (A sour-looking customer comes in to check in. Throughout, I try to remain polite and friendly, but he just grunts and snatches his key out of my hand and goes up to his room. A few minutes later, he storms back in, and flings the keycards at me.)

    Customer: “THESE KEYS DON’T WORK!”

    Me: “I’m sorry about that; maybe I made a mistake keying them.”

    (I check the system.)

    Me: “Huh, these say that they are working. Are you sure that you went to the right room?”

    Customer: “I went to 510!”

    Me: “It says 518.”

    (The customer turns pale, snatches the keys again, and storms off. I don’t hear from him again, so I guess he got the right room. Meanwhile, I get a nasty call from the person who was in room 510, saying that someone had tried to break down her door, screaming!)

    Snapping A Customer Who Snaps

    | Wigston, England, UK | At The Checkout, Technology, Themed Giveaway, Wild & Unruly

    (I am in line at my local supermarket. The customer ahead of me is complaining. I am a cyclist, wearing a helmet with a camera.)

    Customer: “What the f*** is taking so long!?”

    Employee: “I’m sorry, sir, I will try to get this done as quickly as possible.”

    Customer: “I haven’t got time for this; do you know what this is?”

    (The customer backs off into a karate position.)

    Me: “Excuse me.”

    (I turn on the camera on my helmet.)

    Me: “You do know that you’re being video recorded from multiple places. Being nice to the staff is voluntary, but threatening them will get the police.”

    Customer: “F*** off, or you’ll get dead!”

    (The customer pulls out a knife, still in the wrapper. I kick it out of his hand, and he runs off. Between the supermarket and me, we have everything needed for a prosecution. My shopping was free!)

    Animal-Hating, Manner-less And Bigoted, Oh My

    | NV, USA | Bad Behavior, Bigotry, Pets & Animals, Themed Giveaway, Top, Wild & Unruly

    (I’m helping a couple of regulars with finding ingredients for a new recipe. One of them is blind, and has his guide dog with him. Another customer stomps up to us while I am showing them different spices.)

    Customer #1: “Excuse me! I need your help.”

    Me: “Okay, ma’am, but you’ll have to wait until I’m done helping these gentlemen.”

    Customer #1: “No, I need help now!”

    Me: “Then if you’d like, I can call one of my coworkers over and they can help you.”

    Customer #1: “I don’t want you to call someone else.”

    Me: “Then you will have to wait.”

    (I turn back to the regulars. The rude customer shoves her way between me and them, stepping on the guide dog’s tail in the process. The dog gives a shrill yelp.)

    Me: “Ma’am, please! You could have seriously hurt his dog!”

    (Customer #1 shoves the dog aside with her foot.)

    Customer #1: “I’m the customer! You have to serve me!”

    Regular Customer: “Miss, she has explained to you that she’s busy, and has offered to call someone else to help you. Don’t shout at her, and please don’t abuse my husband’s guide dog.”

    (Customer #1 turns to him. The regular customer has an obvious Italian accent, but he isn’t difficult to understand.)

    Customer #1: “Get out of here, you d*** foreigner! Don’t come back until you learn some f****** English!”

    Me: “Ma’am, he is speaking perfect English. Now if you don’t calm down, I’m going to have to ask you to leave.”

    (Customer #1 shoves me. I lose my balance, and fall. Immediately, the regular customer, who is a well-known boxer in the local area and quite strong, literally picks up customer #1 and carries her out of the store. She screams profanities and slurs at him the whole way. His partner helps me up, and I pay for their spices myself. I also get the guide dog a large steak bone, for when she is out of her harness. The best part? We found out later that the rude customer was wanted for armed robbery, and that she was arrested that day!)


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