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    Category: Themed Giveaway

    A Detergent Deterrence

    | RI, USA | Family & Kids, Health & Body, Liars & Scammers, Themed Giveaway

    (The market I work at keeps the packages of detergent pods on the middle shelf. A customer sees where they are, and flips out.)

    Customer: “Excuse me, miss?!”

    Me: “How can I help you?”

    Customer: “Is there anyone I can talk to about the placement of the detergent pods?”

    Me: “Our manager isn’t in right now. If you want, I can give you his name so you can bring the matter up with him at a later date.”

    Customer: “I want you to do something about it now! These are poisonous to young children. If a child were to open one of these and eat one in the store, you would have a major lawsuit on your hands!”

    Me: “We’ve never had an issue with the placement of the product before, but I could see if the acting manager can do something about it.”

    (I go to page the acting store manager to the aisle. When I return to the aisle, the customer is nowhere to be seen, but there is a young girl trying to open one of the containers. Upon seeing me the young child drops the container on the floor causing them to spill everywhere.)

    Child: “I’m sorry!”

    (As if on cue, the customer comes flying into the aisle.)

    Customer: “See what I mean?! It’s a good thing you were here to stop this little girl before she ate one! I can’t imagine what would have happened if you hadn’t come into the aisle when you had! See how easy it is for a child to get into them?!”

    Child: “But Mommy, you told me to open it!”

    (The customer turns beet red, grabs her daughter, and sprints from the aisle. Thankfully she is stopped by the acting manager who had heard the entire exchange. It turns out that the woman had pulled the same stunt at several other markets in the area to get some form of compensation. She was forced to pay for the detergent pods in the end.)

    Hoping They Were Born Yesterday

    | Houston, TX, USA | Food & Drink, Holidays, Liars & Scammers, Themed Giveaway

    (I work at a bakery franchise that specializes in bundt cakes. On loyalty customers’ birthdays, they have the opportunity to come into the store and get a free mini cake. The following exchange happens the week before Halloween over the phone.)

    Me: “Hello! Thank you for calling [Franchise Name]; how may I help you?”

    Caller: “Yeah, hi. I was just calling about the birthday bundtlet? I didn’t get one.”

    Me: “Oh, geez, sorry about that. When did you come in?”

    Caller: “I didn’t. I never got the email with the coupon on it.”

    Me: “Okay. When did you sign up for the loyalty program?”

    Caller: “Um, it was for my cousin’s birthday, so it was a while ago, and…”

    (The customer proceeds to ramble on for a minute or so, making me suspicious that she signed up after her birthday.)

    Me: “Okay, miss. If you come in with your ID, to prove that your birthday was within a week of today, I’ll check to make sure you’re on the loyalty program and get you that cake.”

    Caller: “Oh, my birthday was in August. But my husband’s birthday is in a week, so I’ll just get a bundtlet for then.”

    Me: “No, that won’t work. I’m sorry.”

    Caller: “God, I f****** hate this store. You never work with your customers!”

    Trouble Brewing, Part 6

    | NE, USA | Liars & Scammers, Themed Giveaway, Underaged

    (A group of three customers enter the bar. They are wearing wristbands after attending a local MMA fight. The wristbands are supposed to be only for people of drinking age.)

    Customer #1: “Hey, can I get three rum and cokes?”

    Me: “Sure, I just need to see everyone’s ID.”

    Customer #2: “Aw, s***, I don’t have my ID, man.”

    Customer #1: “Well, you shouldn’t have let the cops take your ID!”

    Me: “Right, well if you don’t have your ID on you, I can’t serve you.”

    Customer #2: “But I got this wrist band at the fights. You can’t have one unless you’re old enough.”

    Me: “Yeah, but if I can’t see your ID myself, it doesn’t do me much good.”

    Customer #1: “Well, hey is [Other Bartender] here tonight?”

    Me: “Nope.”

    Customer #1: “What about [Another Bartender]?”

    Me: “Nope.”

    (They leave. Ten minutes later, Customer #1 comes back with a different couple.)

    Customer #1: “Hey, man, I’m gonna level with you…”

    Me: “Alright…”

    Customer #1: “Okay, that guy I was with before? Yeah, he’s only 20. But I’m totally 22, man.”

    Me: “Have you got your ID with you so you can prove it?”

    Customer #1: “Um… no.”

    Me: “Then I can’t help you.”

    Customer #1: “C’mon, you’re really gonna be like that?”

    Me: “Uh, yeah.”

    Related:
    Trouble Brewing, Part 5
    Trouble Brewing, Part 4
    Trouble Brewing, Part 3
    Trouble Brewing, Part 2

    A Half-Baked Notion

    | London, England, UK | Bizarre, Family & Kids, Food & Drink, Liars & Scammers, Themed Giveaway

    (I am an 18-year-old male. I work at a local bakery around the corner from my house on the weekends. I’m busy dealing with a customer, who happens to be my older sister by five years. Since it’s quiet at the moment, I’m just having a quick chat with her whilst my coworker deals with the only other customer in the store.)

    Me: “Well, anyway, I should get back to clearing the shelves. I will see you at home later?”

    Sister: “Yea sure!”

    (The other customer has apparently been eavesdropping, and walks up to my sister.)

    Customer: “Don’t you think you should wait until you’re older before you start dating men?”

    (The customer then turns to me.)

    Customer: “AND YOU! You should be ashamed of yourself! This girl can’t be more than 16, and you’re taking advantage of her!”

    (To be fair my sister is short and very slim. I’m 6′ 2″ and quite bulky, so she is often mistaken for being younger than me.)

    Me: “I’m terribly sorry, but you seem to have misunderstood. This is my sister, and she’s actually older than me.”

    Customer: “Don’t you try to justify yourself to me you monster; you’re taking advantage of this poor girl.”

    (The customer then tries to take my sister by the hand and lead her out of the store.)

    Customer: “Come with me, dear; I won’t let that man hurt you.”

    Sister: “No, that really is my brother! You don’t understand.”

    Customer: “No, dear, don’t believe his lies. Let’s get you away from here and call the police.”

    (He drags my sister out onto the street. I rush after them, because as far as I’m concerned, this man is in the act of kidnapping my sister.)

    Me: “Hey stop! GET OFF MY SISTER!”

    (The man turns around to face me, at which point several other store owners have come out to see what’s going on. I decide to make a last ditch attempt to reason with this man before I try and force him to let go of my sister.)

    Me: “Look, I’ve got my ID on me and so does my sister! If we show them to you, will you accept that what were telling you is the truth?”

    Customer: “Fine, but I warn you I know fakes when I see them!”

    (My sister and I both show our IDs, which bear the exact same surname and our dates of birth. I see that it all finally clicks into place in the customer’s brain.)

    Customer: “Oh, well, why didn’t you just say so?”

    (The customer saunters off down the street, merry as you like. Once were sure he’s gone, my sister walks round the corner back home. It’s only then we realize that in all the drama, the customer never actually paid for the bread and cakes he had bought. We all now wonder if he just forgot like we did, or if we were a victim of the most impressive scam to steal bread and cake in history!)

    Receipted All That Was Coming To Her

    | CA, USA | At The Checkout, Criminal/Illegal, Liars & Scammers, Themed Giveaway, Wild & Unruly

    (I work at a large retail store. A customer is just about to approach my register, when my counter phone rings. It is security.)

    Security: “For this customer, just allow the return, then step away from my counter.”

    (That is all they tell me. The customer then approaches.)

    Me: “How can I help you today, ma’am?”

    (The customer hands me an expensive bedding set.)

    Customer: “Yes, I would like to return this, please.”

    (I look at the receipt, and notice it was paid by cash.)

    Me: “Okay, one moment, ma’am.”

    (I process the return, give her the cash, and step away from my register as if to tidy shelves nearby. The customer walks away, and two minutes later my coworker from another department runs over and grabs me by the arm.)

    Coworker: “What in the world just happened? Are you all right!?”

    Me: “I’m fine. What’s going on?”

    Coworker: “Security and the police just tackled your customer into the lingerie displays!”

    (It turns out the customer was a scammer that would come in with just a receipt, pick up the item from the shelf that matched the receipt while a worker was busy, and then return the ‘bought’ item for cash. The customer had done this to 12 other stores before us. She was tackled when trying to run, after being confronted by the police.)


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