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  • Had It Up To Their Neck With Bad Customers
    (2,668 thumbs up)
  • April Themed Story Giveaway: Creepy Customers!
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    Category: Themed Giveaway

    Deciding On Which Managerial Post Is Splitting Pink Hairs

    | TX, USA | Crazy Requests, Health & Body, Themed Giveaway

    (I have bubblegum pink hair. I manage two stores in the general area, and I am an assistant district manager. Our products are quite pricey, so we tend to have ‘higher end’ customers.)

    Me: “Welcome to [Company]. How can I help you?”

    Customer: “What the h*** is wrong with your head?!”

    Me: “I’m not sure. Is there anything I can help you find?”

    Customer: “H***, no! You should be ashamed of that hair color!”

    Me: “I’m quite sorry, but, again, do you need any help?”

    Customer: “Your hair is obscene! Let me talk to your manager!”

    Me: “I am the manager, ma’am.”

    Customer: “What?! Fine, you smarta** b****! Let me talk to YOUR manager!”

    (I calmly bend down and switch to my ‘assistant district manager’ tag, and face the customer again.)

    Me: “All right. How can I help you?”

    (The customer turned red and she left without a word.)

    The Nation’s Reading Is A Blockbuster Problem

    | Tampa, FL, USA | Crazy Requests, Extra Stupid, Movies & TV, Themed Giveaway

    (I am working the register at our store and getting ready to ring up a customer’s rentals. When I pull up her account I notice she has some late fees from her previous rentals.)

    Me: “Okay, ma’am. It looks like you have a balance of $8.54 from your previous rentals that we need to take care of.”

    Customer: “That’s not possible. I brought ALL of my movies back on time!”

    Me: “All right. Give me a moment to look at you account history to see what happened.”

    (This takes just a couple of seconds, but the customer has already started to complain about me wasting her time.)

    Me: “Okay, ma’am. I’ve found the problem. You checked out three movies that had a five-day term, and two new releases that were one-day rentals. You kept the one-day rentals out an extra day which is where the late fee came from.”

    Customer: “Well, somebody should have explained that to me when I rented them! How was I supposed to know they were one-day rentals?!”

    Me: “While I concede that it is possible that one our staff forgot to mention it to you, ma’am, the rental terms are clearly marked on the price sticker on the movie, on the receipt, and on signs everywhere throughout the store.”

    Customer: “You actually expect your customers to read!? No wonder you’ve had to close so many stores!”

    All Computers Come With Cache

    | UK | Crazy Requests, Money, Technology, Themed Giveaway

    Customer: “How do I get money out of this account?”

    Coworker: “It’s an internet based savings account. You can transfer money from it online.”

    Customer: “Can’t I get it from a tray in my computer?”

    Coworker: *trying not to laugh* “Unfortunately that’s not a facility on your account.”

    Customer: “Well, it looks like I’ll have to change banks!”

    The Lawsuit Has A Ghost Of A Chance

    | OR, USA | Crazy Requests, Criminal/Illegal, Themed Giveaway

    (I’m just coming on shift in the emergency room. A patient approaches my desk, then leans over and glares down at me.)

    Patient: “I just want you to know that if I go home and die because of your substandard care that I’m going to sue you and never forgive the hospital.”

    (The patient doesn’t give me any chance to say anything before he walks out the door.)

    Coworker: “I wonder how many lawyers take on angry ghosts as clients?”

    Holidays, Christmas & New Year Themed Giveaway Roundup

    | Not Always Right | Roundups, Themed Giveaway

    Holidays, Christmas & New Year Themed Giveaway Roundup! Here’s a final roundup of stories from last month’s themed giveaway!

    1. Santa Will Know Who’s Nicer Than Nice (3,497 thumbs up)
    2. Too Rich For Jesus’ Blood (1,536 thumbs up)
    3. The Weather Outside Is Frightful And The Customer Is Not Delightful (1,691 thumbs up)
    4. Doesn’t Understand The ‘A Time For Giving’ Part (2,372 thumbs up)
    5. Meeting The Evil Stepmother (1,618 thumbs up)

    PS #1: check out our Extras section, with pictures, videos, and news galore!

    PS #2: Read more roundups here!


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