October Theme Of The Month: Halloween!

Category: Spouses & Partners

Some stupid customers are married to other stupid customers. Some just drag their not-so-stupid other halves along for the ride to suffer in silence. Sometimes they don’t suffer in silence. One thing is true for all three, they’re all hilarious.

A Passport For Bad Behavior

| London, England, UK | Bizarre, Spouses & Partners

(I am working over the Christmas holidays in a very fancy shop, so much so that it is a pretty famous tourist destination. An American woman in her sixties comes in wearing a long black fur coat, fur hat, and various gold rings – the epitome of glamour. She starts looking at our most expensive leather wallets.)

Me: “Hi, are you looking for anything in particular?”

Customer: “I need a wallet for my husband.”

Me: “Any particular kind?”

Customer: “It has to be large enough to fit a passport. He has to carry it everywhere now because he can’t use his driving license as identification any more. The cops took it away when they found him doing 150 miles per hour on the highway.”

(She shakes her head, as if to say ‘what is he like?’, and wanders off.)

Refuses To Walk A Mile In Full Price Shoes

| Melbourne, VIC, Australia | At The Checkout, Money, Spouses & Partners

(We are currently having a shoe sale which is ‘buy two and get a third pair half price.’ The sign also states they have to be purchased in the one transaction. A woman comes in; her English is not very good so communication is a little difficult. She has bought two pairs on a previous day and now wants a third pair half price. I try to explain to her about the one transaction rule, but she looks very confused. She is very nice and I feel bad for her. She leaves looking confused and disappointed. Only after do I think of returning the two pairs she previously bought and then selling them back to her together with the discount. A little while later she comes back with her husband, who speaks better English. I’m happy to see her since figuring out a solution, until her husband opens his mouth and is extremely rude.)

Husband: “You need to sell these to my wife at half price like your sign says.”

Me: “Oh, I’m sorry, sir. I tried to explain that the deal is—”

Husband: “—I don’t care what the ‘deeeaaalll’  is. My wife bought two shoes so she gets a third pair half price.”

Me: “Okay, I understand. Like I was saying they have to be bought in the same transaction but—”

Husband: “I. DON’T. CARE. You refused to serve my wife. Now you will give them to her half price or I want to see a manager!”

Me: “I’m sorry if I have upset your wife, and I’m happy to help. Just let me just explain first. I can’t override the system but what I can do is—”

Husband: “NO! This is ridiculous.” *he rants for a while longer, then smiles weirdly* “You know what, I just want to return these two shoes for a full refund.” *he then turns and murmurs to his wife* “Then we’ll just buy them back and get the half price.” *sniggers*

Me: *inwardly sighing* “Okay, I can refund them if you like.”

(As I’m doing the refund he is murmuring nasty things under his breath and I’m tempted to refuse service, but I feel bad for his wife so just keep smiling and decide to kill him with kindness. I finish the refund and then straight away put the sale back through with all three items, with the half price included.)

Me: “Sir, the refund is all done.”

Husband: *talking down to me very smugly* “Excellent. Now here is what we’re going to do. I’m going to buy all three of these back, with the half price. What do you think of that?”

Me: “That’s a very good idea, sir. I did try to tell you I could do that for you before. In fact, I’ve already put the sale through for you, I just need you to sign here for your card and I can print the receipt for you.”

(The shock on his face was priceless. I sincerely hope his wife enjoyed those shoes… and found a better husband.)

Pulled Something Out Of The Bag

| AK, USA | At The Checkout, Spouses & Partners

(I’m checking out and bagging for a customer with a reputation for being a little difficult and picky about the way her items are bagged. Normally I get this feeling of dread because she always comes to my lane, even when everyone else’s are open. But today her husband comes up.)

Customer: “Oh! [Husband], let me introduce you to this cashier!”

Me: “Uhm… hello.”

Husband: “Hi?”

Customer: “Listen to this, [Husband]. This is my FAVORITE cashier here. I mean, she’s always just so POLITE and PATIENT with me, ‘yes ma’am,’ ‘thank you, ma’am’… I always go to her lane; she’s much better than those other cashiers!” *to me* “Thank you, honey!”

Me: “No problem… That’ll be [total].”

(The customer and her husband leave, and honestly, I don’t think I’ll ever see her the same again!)

He Is Weigh Out Of Line

, | WA, USA | Health & Body, Rude & Risque, Spouses & Partners

(It is a few days before Christmas. One of my coworkers is nearby.)

Me: “Hi there, sir. Are you finding everything all right?”

Customer: “Yeah, I’m just trying to decide which size sweater would fit my wife better.”

Me: “Do you know what size she normally wears?”

Customer: “Not really, but she is bigger than you… especially in the breasts… She is more like your size!” *gesturing to my coworker*

(Turns around to address my coworker.)

Customer: “What do you weigh?”

Optional Advice

| Toronto, ON, USA | Crazy Requests, School, Spouses & Partners

Student: “This is an emergency! I need help NOW!”

Me: “Did you need me to call 9-1-1, or simply directions to the nearest hospital?”

Student: “No! I need to talk to a career counselor NOW!”

Me: “The career advisors work on an appointment basis. How does next Tuesday work for you?”

Student: “No! I need to talk to somebody NOW!”

Me: “Well, I suppose I can help you. What question do you need answered?”

Student: “I was offered two jobs and I need somebody to tell me what to do.”

Me: “Congratulations on the two job offers. Please tell me more about each position.”

Student: “One job is in Toronto and the other is in Windsor.”

Me: “Well, is relocation an option?”

Student: “I don’t want to leave Toronto.”

Me: “Well, I believe you’ve made your decision.”

Student: “But the job in Windsor pays $20,000 more per year.”

Me: “Is relocation an option?”

Student: “My wife doesn’t want to leave Toronto.”

Me: “Is divorce an option?”

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