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    Category: Money

    Don’t Take Declined For An Answer

    | Pittsburgh, PA, USA | At The Checkout, Money

    (I work at a large retail store. The store has its own credit card that customers can apply for.)

    Customer: “Excuse me, I applied for a credit card yesterday, but I don’t have it yet. Can I still use it?”

    Me: “Sure, as long as you have the temporary credit slip that you were given when you applied. Do you have that?”

    Customer: “No.”

    Me: “Oh. Did you leave it at home?”

    Customer: “No. I don’t have one.”

    Me: “Didn’t you get one when you applied?”

    Customer: “No.”

    Me: “Well, were you approved for the credit card?”

    Customer: “No.”

    Me: *speechless*

    Customer: “So, I can’t use it?”

    Me: “No, ma’am, you can’t use a credit card that you weren’t approved for.”

    Customer: “Oh. Well, that’s stupid!”

    Stealer’s Remorse

    | Cambridge, MA, USA | At The Checkout, Money, Top

    (We sell, among other things, cards for a popular trading card game. A customer walks in, walks directly to the counter, and pulls a few cards out of his pocket.)

    Customer: “I’d like to purchase these, please.”

    Me: “I’m sorry, purchase? Don’t you mean sell?”

    Customer: “Yeah, I didn’t have the money at the time. However, I didn’t want anybody else to get them, so I just left with them. I’d like to pay for them now, thanks.”

    Something For Nothing Or Nothing For Something

    | San Diego, CA, USA | Liars & Scammers, Money

    (A customer comes in with a laptop that he bought and a laptop sleeve that he got for free with the laptop.)

    Me: “Hi, how can I help you?”

    Customer: “Well, this sleeve doesn’t fit the laptop.”

    Me: “Okay, that’s no problem, sir. I don’t have any larger sleeves, but you can take a look at the laptop bags.”

    Customer: “No, I just want my money back.”

    Me: “Well, sir, you didn’t pay anything for the sleeve. It came for free with the laptop as part of a promotion. I can return it for you, but you won’t get any money back.”

    Customer: “Are you sure?”

    Me: “Yes, sir. I can go ask the manager, if you like.”

    Customer: “Do that.”

    (I go in the back and talk to the manager, who tells me exactly what I just told the customer. Then, I head back out to the front.)

    Me: “Well, sir, the manager told me the same thing. I can return it, but you won’t get any money back.”

    Customer: “This is unacceptable! Who do you people think you are? I want my money back!”

    Me: “But, sir, you didn’t pay anything for it.”

    Customer: “This is outrageous! Go get your manager! I’ll get your a** fired!”

    Picky Penny Pinching Plant Pilfering Patrons Provide Poor Perks

    | Ohio, USA | Food & Drink, Money

    (A couple walks in, takes a look at the buffet, and then signals me over.)

    Me: “What can I do for you?”

    Customer: “So, we’re vegetarian. What can we eat?”

    (I point out which dishes are vegetarian and explain a little bit about the food.)

    Customer: “Okay, thanks, but we aren’t going to be eating any meat. Can you please take the chicken dishes away? We don’t want them.”

    Me: “I’m sorry, ma’am, but this is a buffet open to everyone. Other customers will eat the chicken dishes.”

    Customer: “Well, can you just move them aside for me then? I don’t want to look at them. We won’t be needing them.”

    Me: “I’m sorry, ma’am, but I can’t change the order of the buffet. If you look, you’ll notice that the chicken and vegetarian are completely separate from each other. It would be hard to get them confused.”

    Customer: “Okay, fine! Also, we don’t eat that much, so you should only charge us for one buffet.”

    (They both proceed to get at least 5 plates each. Normally I would have charged them for two people, but my workplace is pretty lenient. I don’t want to cause any more trouble, so I only charge them for one buffet when the wife comes up to pay.)

    Me: “That will be $8.50, please.”

    Customer: “What?! But I told you to only charge us for one buffet! We didn’t eat that much!”

    Me: “We charge $7.99 per person plus tax. I only charged you for one.”

    Customer: *happily* “Oh, okay!”

    (She hands me 25 cents.)

    Customer: “Here you go, dear! I know how you servers don’t like being tipped on a credit card! This way, you won’t get taxed! Thanks so much!”

    This Is Why We’re In A Recession, Part 9

    | London, ON, Canada | Money

    (I’m setting a customer up for a pre-authorized payment so her checking account pays her credit card automatically on the due date. I’m going over all the details.)

    Me: “If there aren’t sufficient funds in the bank account at the time of payment, an NSF fee will be charged.”

    Customer: “What?! You mean I have to have money in my bank account?”

    Related:
    This Is Why We’re In A Recession, Part 8
    This Is Why We’re In A Recession, Part 7
    This Is Why We’re In A Recession, Part 6
    This Is Why We’re In A Recession, Part 5
    This Is Why We’re In A Recession, Part 4
    This Is Why We’re In A Recession, Part 3
    This Is Why We’re In A Recession, Part 2
    This Is Why We’re In A Recession


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