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    Category: Money

    Two Heads, Half A Brain

    | Oshawa, ON, Canada | Extra Stupid, Money

    (Two teenage girls, about fifteen years old, are in my store trying to buy perfume. On the counter, there are two bottles of our store brand perfume beside each other. There is a small bottle and there is a large bottle.)

    Me: “So, the large bottle is $25.00 and the small bottle is $15.00.”

    Customer #1: “Which bottle is the small one?”

    Me: *confused* “The smaller one of these two.”

    Customer #1: “Oh…”

    (The girls wander around the store and comment on how cute our sandals are.)

    Me: “Our sandals are really nice. They’re actually buy one, get one half off.”

    Customer #2: “What do you mean?”

    Me: “You buy one pair of sandals, and you get the second pair half off.”

    Customer #2: “Wait, what?!”

    (The girl looks at me genuinely confused. At this point, I have no other way to explain buy one get one half off, so I just repeat what I said.)

    Me: “You buy one pair of sandals, and you get the other for half the price.”

    Customer #1: “I don’t understand…”

    (The girls eventually give up. As they walk out of the store, I overhear them talking to each other.)

    Customer #1, to Customer #2: “I don’t get what ‘Buy one, get one half off’ means!”

    Some Things Just Don’t Add Up, Part 5

    | Omaha, NE, USA | Money

    (I work at grocery store that happens to be running a sale on milk. I overhear another customer arguing with his spouse.)

    Man: “Okay. We need a gallon of milk.”

    (He reaches for the gallon jugs that are priced at $3.59.)

    Woman: “Honey, the half gallons are on sale. They’re 10 for $10.00.”

    Man: “That makes no sense.”

    Woman: “Just grab two half gallons.”

    Man: “But that’s more expensive.”

    Woman: “No, they’re 10 for $10, while a gallon is $3.59. We don’t have to buy ten for the discount.”

    Man: “That’s ridiculous.”

    Me: “Look at it this way: You can buy a one gallon jug of milk for $3.59 or two half-gallon jugs for $2.00. It still equals one gallon.”

    Man: *confused*

    (The woman and I just exchange glances and shake our heads.)

    Related:
    Some Things Just Don’t Add Up, Part 4
    Some Things Just Don’t Add Up, Part 3
    Some Things Just Don’t Add Up, Part 2
    Some Things Just Don’t Add Up

    Pay Me Up, Scotty

    | South Carolina, USA | Extra Stupid, Money

    Caller: “I would like to make a reservation.”

    Me: “Sure, we require a one night advance deposit to reserve a room. What type of card will you be using?”

    Caller: “I would like to pay that in cash.”

    Me: “I am sorry, sir. I am unable to take a cash payment over the phone.”

    Caller: “I called yesterday and was told that you accept cash.”

    Me: “That is correct, sir, we do accept cash. However you must be present to pay cash.”

    Caller: “But I have the cash right here!”

    Me: “I am sorry, sir, I am unable to take cash through the phone. I will either need a credit card number, or you are more than welcome to come to the hotel when you arrive and pay cash.”

    Caller: “Ugh, fine. Here is my credit card number!”

    Related:
    Fax Me Up, Scotty

    Some Things Just Don’t Add Up, Part 4

    | Chicago, IL, USA | Extra Stupid, Money

    (I’ve just finished ringing out the customer’s items. He hands me a gift card for another store. It’s the same color as our rewards card, so I think he just isn’t paying attention and has them confused.)

    Me: “Sir, this is a [store] gift card. We can’t take this.”

    Customer: “No, you can. Take the gift card.”

    Me: “No, I can’t. This is for [other store]. You’re at [hardware store] right now.”

    Customer: “No, take the gift card. I want to pay with that.”

    (This goes on for a few more minutes, with the customer insisting I take the gift card for the other store. I even run the card through the scanner just in case.)

    Customer: “Wait, that is a [store] gift card, isn’t it?”

    Me: “Yes.”

    Customer: “And I’m at [hardware store], aren’t I?”

    Me: “Yes.”

    Customer: “Oh.” *takes gift card* “So, what do I owe you?”

    Me: “$30.00.”

    (He hands me a $20 and stares expectantly.)

    Me: “And then it’s still $10, sir.”

    Customer: “You’ve got the $20.”

    Me: “Right, and $30 minus $20 is still $10.”

    Customer: “But you’re holding the $20.”

    Me: “Yes, but your total is more than $20.”

    Customer: “I gave you a $20.”

    (This goes on for a few more minutes, too. Finally…)

    Customer: “Wait, did you say it’s $30?”

    Related:
    Some Things Just Don’t Add Up, Part 3
    Some Things Just Don’t Add Up, Part 2
    Some Things Just Don’t Add Up

    Less Is More, More Or Less, Part 2

    | Florida, USA | Money

    Me: “Your total is $24.30 (before tax).”

    Customer: “I want to use my coupon.”

    (The coupon is for $10 off a purchase of $25 or more.)

    Me: “Your total is $24.30, so you need to spend $.70 more to use that coupon.”

    Customer: “What do I do?”

    Me: “You could just add something.”

    Customer: “But I don’t need anything!”

    (Despite my attempts to help her save money, the customer continued to refuse to add anything. So, what did she do? She paid the full price and left, oblivious to the fact she could have saved over $10 by spending just $0.70 more.)

    Related:
    Less Is More, More Or Less

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