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    Category: Money

    You’re Just Shorting Yourself

    | Vancouver, BC, Canada | Food & Drink, Math & Science, Money, Top

    (On this day, we are selling cups of tall coffee for a quarter to celebrate our 25th anniversary in Canada.)

    Customer #1: “One short dark coffee.”

    Me: “Oh, today is your lucky day! A tall coffee is a quarter, so let me get you a bigger cup of coffee for less money!”

    Customer #1: “I want a short.”

    Me: “Well, a short is 8 oz at $1.74 after tax, but a tall is 12 oz at $0.28 after tax—today only.”

    Customer #1: “Don’t cheat me! I don’t want more coffee!”

    Me: “But it costs less…maybe I could charge you for a tall and just fill it half way?”

    Customer #1: “Stop your trickery and give me what I want. You are trying to rip me off!”

    Me: “Okay. One short coffee…that’s $1.74.”

    Customer #1: “Thank you. Was that so freaking hard?!”

    (The customer walks away, and the next customer approaches.)

    Customer #2: “So, let me get this straight: I can get like four coffees for the price of a short?”

    Me: “Yes.”

    Customer #2: “Oh, that’s a great deal! I’ll get four!”

    (Hearing this, Customer #1 turns back to the counter, enraged.)

    Customer #1: “You’re giving him FOUR?! You’re playing favorites, you b****!”

    Me: *shocked*

    Customer #2: “How much do you hate your job right now?”

    Without Money, You’re Just Funny

    | South Dakota, USA | Money

    (I work at the customer service counter at a grocery chain. We sell tickets for the state lotteries. A disheveled-looking gentleman approaches the counter and buys a ticket.)

    Customer: “What’s the [lottery name] up to?”

    Me: “The current jackpot is [amount].”

    Customer: “That’d be kind of nice, you know. I’d be eccentric if I had that much money. Right now, I’m just weird!”

    No Need To Drive This Deal Home

    | Illinois, USA | Crazy Requests, Extra Stupid, Money, Top

    (I have just brought a middle-aged couple back from a test drive. We are going over the price of the car.)

    Me: “With your trade and money down, we’re looking at about $400 per month for the base model, and $440 per month fully-loaded.”

    Husband: “But we only wanted to spend $500 to $550 or more per month!”

    Me: “…Excuse me?”

    Wife: “Like he said, we’re looking to spend no more than $550.”

    Me: “Well, yes. Even if you get the fully loaded model, it’s far under $500 per month.”

    Husband: “NO! What part of ‘$500 per month’ don’t you understand?”

    Me: “Not a problem, sir. I definitely think we can make the numbers work for you at $500 per.”

    Wife: “Much better. We’ll take it, then!”

    Alls Well That Bookends Well

    | Fort Worth, TX, USA | Awesome Customers, Criminal/Illegal, Money, Top

    (A sharply-dressed man comes to the counter with a woman of his age and a 5-year-old kid walking near them.)

    Me: “Can I help you, sir?”

    Man: “Yes, can you tell the price of those books, please?”

    (He hands me a list, and I use it to calculate the total price of the books in question.)

    Me: “Okay, the total comes to $242.14.”

    Man: “Alright. Do you take debit cards?”

    Me: “Excuse me?”

    Man: “Ten years ago, when I was a teen, we stole those books in your shop with my wife here as a student prank. Now that we both have a good job, we want to show my kid that you must fix your errors in life.”

    (I stayed speechless for a good minute before taking his payment. If there’s a “Customer of the Month” award, this family takes the cake!)

    The Oldest Chick In The Book

    | Deland, FL, USA | Liars & Scammers, Money

    Caller: “I don’t understand why I have a late fee on my account. I always pay on time.”

    Me: “Okay, I would be happy to look into that for you today. I see the late fee and I think I see the problem. However, I would like a brief minute to continue looking through your account to verify why you are receiving late fees. May I please place you on hold?”

    Caller: “Okay, then.”

    (I check her statements for the last 6 months and see that she missed two consecutive payments. She recently started paying only $5 a month.)

    Me: “Thank you for holding. I apologize for the wait. I think I see what happened. I see that we have been receiving your $5 payments by the due date. However, they do not cover your $127 minimum payment, so you are being charged late fees.”

    Caller: “But I’m making my payment on time.”

    Me: “Yes, ma’am, however the payment that we are receiving does not cover your minimum due.”

    Caller: “But you’re getting my payment before the due date.”

    Me: “Yes, ma’am, but $5 does not cover your minimum due.”

    Caller: “Well, what is my minimum due?”

    Me: “Your minimum due on your last statement was $127.”

    Caller: “So that pays off my account. I’ll pay you $127 and you can’t charge me any more fees, right? That will pay off my account.”

    Me: “I’m sorry, ma’am, but $127 was the amount that you owed us for the month of January. You will still owe us another minimum payment by February 28th.”

    Caller: “Okay, so how many months do I have to pay to pay off my account?”

    Me: “Well, as stated on your last statement, you would have to pay the minimum due for 5 years on time each month to pay off your balance.”

    Caller: “Well, how much is that?”

    Me: “$6,200.”

    Caller: “So, how will it take me to pay off my balance if I pay $5 a month?”

    Me: “I’m sorry, but since $5 does not cover your minimum payment and our late fees are $35, you would be unable to pay off your balance.”

    Caller: “Well, why would you do that? You just want everyone to give you $5 every month for the rest of their lives! Let me talk to your supervisor! You people can’t do that! It’s ILLEGAL!”

    Me: “Okay, may I please place you on a brief 1 to 2 minute hold while I get my supervisor on the line for you?”

    Caller: *whispering* “She’s getting a supervisor, but it’s going to take another 15 minutes.”

    Grumpy Old Man: *in the background* “I told you they wouldn’t fall for that you stupid woman. Just pay them their d*** money so we can order Chinese!”

    Caller: *click*

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