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    Category: Money

    It Pays To Be Correct

    | South Carolina, USA | Money

    (I work at a popular tax office. One day, a woman in her 30s, whose taxes I had done the year before, comes in to file. Once we finish entering her information, I tell her how much she would be getting in her refund, which is substantial.)

    Me: “So, your state return is $1,570, and your federal is $4,900, for a total of $6,470.”

    Customer: “That can’t be right.”

    Me: “Do you have another W-2 or 1099 that you need to add?”

    Customer: “No, I mean that’s too much money.”

    Me: “What do you mean?”

    Customer: “I only got $300 last year, so I think you did my taxes wrong.”

    Me: “Mrs. [name], I assure you I did them right. You also did get a better job last year, got married, and had a child. All of those things qualified you for credits and a higher refund.”

    Customer: “No, No, NO! You did it WRONG and I am not going to JAIL because you are INCOMPETENT!” *grabs her purse and walks out, leaving all her tax documents behind*

    (My manager later told me that the customer had come back for her tax documents. She said she had done her taxes online herself, and was getting less than $1000.)

    Some Things Just Don’t Add Up, Part 6

    | Pennsylvania, PA, USA | Math & Science, Money

    (A woman comes up and gives me $2 for her daughter to print. With our computers, you need to have money in your account in order to print. The daughter prints something, then tries to print again. The mother comes up twice, complaining that nothing is coming out and that something is wrong.)

    Me: “How much is it saying it will cost?”

    Patron: “We have enough.”

    Me: “Okay, then it should print.”

    Patron: “It’s saying it’s printing, but nothing is coming out.”

    (I go over and try to print it. They don’t have enough.)

    Me: “You need to put more money on the card.”

    Patron: “Why?!”

    Me: “The prints costs more than you have on there.”

    Patron: “But she only printed once.”

    Me: “This new print costs $1.50. She already spent at least $0.70, from what I can see. You only gave me $2.”

    Patron: “So?”

    Me: “So $2 minus $0.70 is less than $1.50.”

    Patron: “I don’t get it.”

    Me: “You need to give me more money for the prints.”

    Patron: “But why?!”

    Related:
    Some Things Just Don’t Add Up, Part 5
    Some Things Just Don’t Add Up, Part 4
    Some Things Just Don’t Add Up, Part 3
    Some Things Just Don’t Add Up, Part 2
    Some Things Just Don’t Add Up

    Your Degree Doesn’t Add Up To Much

    | Glasgow, Scotland, UK | Math & Science, Money

    Me: “Sir, a drink costs £1.85 and you’ve given me £1.70.”

    Customer: “So, that’s not enough?”

    Me: “It’s a good start…”

    Customer: “But I study mathematics!”

    Less Is More, More Or Less, Part 3

    , | Omaha, NE, USA | At The Checkout, Money

    (Our store regularly runs a promotion on the various vitamin brands for ‘BOGO’, buy 1, get 1 free. A customer comes up to the register with a bottle of a brand on the BOGO promotion. I am also an avid couponer and I regularly take in coupons for items we carry that I won’t use so that I can give them to customers.)

    Me: “Sir, I see you’re buying a [brand] item. This week we currently have this whole line at Buy One, Get One Free. If you do get another one, I also have a coupon I can give you which is good for $2 off two items. So instead of getting one for $9.99 you can get 2 for eight bucks and change.”

    Customer: *quite angrily* “What the h*** is wrong with you people? I just want my vitamins. Why are you always trying to push me to buy extra stuff and give you more money!?”

    Me: “I’m…sir, I apologize. I probably wasn’t clear you’ll get twice as many vitamins and spend two dollars less—”

    Customer: “Oh f*** this. You’re all scam artists!” *storms off without paying*

    Me: *stares in disbelief*

    Next Customer:“So…can I use that coupon?”

    Related:
    Less Is More, More Or Less, Part 2
    Less Is More, More Or Less

    Two Heads, Half A Brain

    | Oshawa, ON, Canada | Extra Stupid, Money

    (Two teenage girls, about fifteen years old, are in my store trying to buy perfume. On the counter, there are two bottles of our store brand perfume beside each other. There is a small bottle and there is a large bottle.)

    Me: “So, the large bottle is $25.00 and the small bottle is $15.00.”

    Customer #1: “Which bottle is the small one?”

    Me: *confused* “The smaller one of these two.”

    Customer #1: “Oh…”

    (The girls wander around the store and comment on how cute our sandals are.)

    Me: “Our sandals are really nice. They’re actually buy one, get one half off.”

    Customer #2: “What do you mean?”

    Me: “You buy one pair of sandals, and you get the second pair half off.”

    Customer #2: “Wait, what?!”

    (The girl looks at me genuinely confused. At this point, I have no other way to explain buy one get one half off, so I just repeat what I said.)

    Me: “You buy one pair of sandals, and you get the other for half the price.”

    Customer #1: “I don’t understand…”

    (The girls eventually give up. As they walk out of the store, I overhear them talking to each other.)

    Customer #1, to Customer #2: “I don’t get what ‘Buy one, get one half off’ means!”


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