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  • A Caffeinated Christmas Miracle
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  • Category: Money

    Tipping On Tiptoes

    , | ME, USA | Awesome Customers, Money, Top

    Regular: *pulls out two dollars and looks around* “You know, I’ve never seen a tip jar. Where is it?”

    Me: “We aren’t supposed to have one. It would be taxed out of our paychecks.”

    Regular: “But [coffee shop next door] has one! And what if you guys do a good job and I want to tip you?”

    Me: “Then we still aren’t supposed to accept it.”

    Regular: “Well, that sucks!” *drops the dollars on the counter* “Oh no! I accidentally dropped my money and now I’m leaving because I totally forgot it bye!” *runs out the door*

    Running Onion Rings Around Common Sense

    , | Eagle River, AK, USA | Extra Stupid, Food & Drink, Math & Science, Money

    (At our store, ordering a combo will always be cheaper than ordering the three items separately. This applies for all sides, not just fries. Our menu and prices reflect this, and most people have no problem understanding.)

    Customer: “I’d like a number three combo, but with onion rings instead of fries.”

    Me: “No problem. That’ll be [price].”

    (The customer gets his food to go, pays, and then demands to talk to me when he sees his receipt.)

    Me: “What’s the trouble, sir?”

    Customer: “I was supposed to pay an dollar for those rings!”

    Me: “No, sir. If you’ll notice our prices, you ordered the combo meal, which means the onion rings are cheaper than if you’d ordered them separately.”

    (I point out the two different prices, clearly labelled as ‘alone’ and ‘replacing fries’. However, he barely glances at where I’m pointing.)

    Customer: “Your menu is misleading!”

    Me: “I’m sorry if you thought that sir, but you are paying for a dollar cheaper than if you’d—”

    Customer: “I want to see the manager!”

    (The manager has been listening this whole time, and comes over. He tells the customer the exact same thing I’ve been telling him.)

    Customer: “Well… your prices are still misleading! I can’t believe I paid this!”

    Manager: “Sir, I’m sorry you feel that way, but as my employee has been telling you, our prices are clearly listed, and you actually saved money by getting the combo. I honestly don’t see the problem here.”

    Customer: “The problem is that your prices are misleading!”

    (He takes his food and storms out. The manager just shrugs and makes to return to his office, but an eat-in customer steps up to the counter.)

    Customer #2: “Excuse me, folks? I want to register a complaint against you!”

    Me: “Yes, sir?”

    Customer #2: *smiles* “I want to complain because I’m actually saving money, and you’re giving me a good deal!”

    Now That Is What I Call Up-Selling

    | AZ, USA | Extra Stupid, Money

    (Our store matches print ads for other stores in the area.)

    Customer: “These are on sale for $4.50 at [other store].”

    Me: “Ours are $3.89 for that.”

    Customer: “I insist that you ad match this for me.”

    Me: “Okay…”

    Loonie Over A Toonie, Part 2

    | Victoria, BC, Canada | At The Checkout, Canada, Money, Tourists/Travel

    Me: “Alright, that’ll be $26.17, please.”

    Customer: “Do you accept American money here?”

    Me: “We sure do. And, just so you know, the exchange rate right now is even at 1.00.”

    (I finish counting out the change and hand it to the customer along with her receipt.)

    Me: “Your change is $23.83. Enjoy the rest of the day!”

    (She stands beside my till looking confusedly at her hand for a few seconds.)

    Me: “Is there something else I can help you with?”

    Customer: “What is this?!”

    Me: “That’s your change, ma’am.”

    Customer: “Why would I want this?! Why don’t I get American change back? I’m an American!”

    Me: “Unfortunately, ma’am, you are in Canada. We don’t carry American change on the tills.”

    Customer: *hesitantly* “But Canada is practically a part of the States, isn’t it?”

    Me: “No, ma’am, it’s not. If you have any more questions, my supervisor at the service desk will be happy to help. You have a nice day.”

    (She moves off to the end of my till, slowly puts away the money, and wanders off.)

    Next Customer: *jokingly* “That definitely made my day. Do you get those types here often?”

    Me: “You have no idea.”

    Time For Giving And Receiving

    | Madison, AL, USA | Awesome Customers, Awesome Workers, Money

    (I work for a large supermarket chain while attending college. I am a cart pusher. I usually work the first shift of the day from 7 am to 4 pm. This particular morning, I find a leather book left on a cart from the night before.)

    Me: *to my manager* “I found this book out on one of the carts. It’s covered in frost, so it must have been left here over night.”

    Manager: “Huh, wonder what it is…”

    (My manager opens the book and discovers it is a large checkbook used by a business. Someone’s entire financial information is in this book. We turn it in to the front desk and think nothing of it. Near quitting time, a couple in their 30s see me in the parking lot and runs up to me.)

    Gentleman: *stressed* “Hi! Did you by chance see a leather notebook on any of these carts? I left here last night.”

    Me: “Sir, you are in luck. I found it first thing this morning covered in frost. It is at the front desk waiting for you.”

    (I can see the stress lift from the man immediately. He thanks me profusely and he and his wife take off to the store. About 10 minutes later, I see him talking with one of my fellow cart pushers who then points to my location. The man rushes over to me.)

    Gentleman: “Young man, I insist on rewarding you for your good behavior and helping me retrieve this.”

    Me: “Sir, that is entirely unnecessary. I just found your notebook and turned it in. It was my job.”

    Gentleman: “No! You were honest and did what many people may not have. My entire job’s finances are available in this notebook. You did the right thing and deserved to be rewarded.”

    (I stopped fighting it and gave him my name. He wrote me a check for $100 on the spot! I thanked him, shook his hand and wished him a Merry Christmas. I then took that $100 and bought more gifts for friends and family.)

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