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    Category: Money

    Full Of Holiday Sneer

    | Washington, DC, USA | At The Checkout, Awesome Customers, Bad Behavior, Food & Drink, Money, Theme Of The Month

    (I am a customer at a convenience store buying coffee. Since the holidays are very near, I want to do something nice. There is an older gentleman behind me, about 65 years old, with two cups of coffee.)

    Me: *to the cashier* “I’ll pay for his, too.”

    Cashier: *smiles* “Okay, that’ll be $[price].”

    (I pay, and then the man walks up to pay.)

    Cashier: “It was taken care of, sir.”

    Man: “No, no, no, why? Here, I need to pay for this.”

    Me: “I got it for you. Happy holidays!”

    Man: *scowls* “Who do you think you are, some kind of good Samaritan? I can buy my own coffee.”

    Me: “…I guess I was only trying to be nice…”

    Man: “Well, I don’t want it!”

    Her Attitude Is Right On The Money

    | Newcastle, NSW, Australia | Awesome Customers, Money, Theme Of The Month

    (It is late at night. A young (early twenties) female in pyjamas and her husband approach the service desk. My coworker and I have had a horrible shift.)

    Coworker: *depressed* “Hi, how can I help?”

    Girl: “Oh, um hi. My husband and I just found this in your produce section and wanted to turn this in.” *produces $20 bill*

    Coworker: “Sorry, what?”

    Girl: “Oh, I just know I’d feel terrible if I lost money. And it might belong to someone who really needs it.”

    Coworker: “You found this money and you want to turn it in?”

    Girl: *grins and nods*

    (My coworker calls me to bring the incident book over.)

    Coworker: “You know, I’ve worked here for fifteen years and not once has anyone handed money over! Especially just a bill, not in a wallet or anything! You’ve made my night, young lady!”

    (The girl is visibly beaming at this stage. We take her details and explain our policy states that if its not claimed in 30 days, we’ll contact her and she can have it. Sure enough, on the exact thirtieth day, my coworker rings the girl to tell her it’s hers. We still talk about the generous and honest young girl when we are having bad days!)

    Put Your Money Where Your Obnoxious Mouth Is

    | ON, Canada | At The Checkout, Bad Behavior, Money

    (I get in line to purchase some iTunes cards. In front of me is a customer in his late 50s telling his life story to an annoyed looking cashier; he’s bragging about his business and complaining about cellphones.)

    Customer: *to cashier* “…and I run a business, not a charity, right!?”

    Cashier: “Yes, sir. That’ll be—”

    Customer: *spots me and my iTunes cards* “Wow, you sure have a handful of cards! What are they?”

    Me: “iTunes cards, sir.”

    Customer: “What are they for?”

    Me: “To buy music and things for my iPad.”

    Customer: “iPad?”

    Me: “Uh, yes, sir. It’s a kind of—”

    Customer: “I know what an iPad is! I have one! You can’t listen to music on an iPad, now can you! That’s an iPod!”

    Me: “Actually, sir, there is a place where you can download the music, and an icon to click on where they are stored.”

    (The customer goes back to talking about how his business is not a charity while the cashier tries to hurry him up.)

    Cashier: “That’ll be $5.02.”

    Customer: *takes $5 bill out of his wallet* “Oh, looks like I’ll need to bum some pennies off of someone, don’t wanna run back out to the truck.” *he turns to me* “Do you have some pennies?”

    Me: “Yes, sir, but were you not just saying that you weren’t a charity? Nor am I.” *hands pennies to cashier*

    (The customer doesn’t thank me and leaves.)

    Cashier: “I f***ing hate that guy!”

    Me: “Oh?”

    Cashier: “He always acts like a superior a** and always bums money off people. And I know that family; he is absolutely loaded!”

    Me: “I guess that’s how he stays that way.”

    Taking Nothing From The Experience

    | Detroit, MI, USA | Crazy Requests, Extra Stupid, Money

    (A customer calls with a very simple request, but because her tablet is out of warranty, so I have to charge her for service.)

    Me: “Ma’am, the credit card servers have gone down, so I’m still happy to assist you, no charge. Go ahead and click the button on the side of your device and your problem should be solved.”

    Caller: *after clicking the button* “It’s fixed! That was easy. Would you be able to reverse the charge?”

    Me: “I was unable to complete the transaction, so there will be no charge.”

    Caller: “That’s great, honey, but could you reverse the charges?”

    Me: “Ma’am, I never charged you. Your credit card will not be charged.”

    Caller: “Sweetheart, I don’t think you understand: I’m not asking you if you charged me, I’m asking you to please reverse the charges.”

    Me: “So you want me to give you back the money that I didn’t take from you?”

    Caller: “Yes!”

    Me: “Sure thing! Have a great day!”

    Caller: “Thanks, darling! You too!”

    An Honor To Serve

    | Concord, NH, USA | At The Checkout, Awesome Customers, Money, Theme Of The Month, Top

    (I’m ringing up an older man who is buying a few things, bringing his total to about $12.)

    Customer #1: “That doesn’t seem right. I thought the fish food was cheaper.”

    (Before I can say anything, he rushes off to that aisle, leaving Customer #2, a young serviceman, waiting.)

    Customer #2: “I’ve got this.”

    (Surprisingly, Customer #2 pulls out his credit card and proceeds to pay for the whole order. As the receipt comes out, the first customer returns.)

    Customer #1: “It was the right price, sorry.”

    Customer #2: *hands him his receipt* “You’re all set.”

    (The first customer takes in what has happened and tries to hand the young serviceman the money he would’ve paid with.)

    Customer #1: “Here, you deserve it!”

    Customer #2: “I don’t deserve anything, sir. Have a good night.”

    (Customer #1 walks out, thanking Customer #2. Customer #2 pays for his item and also leaves. That has never happened in my line before. Bless you young serviceman; you make this job great!)

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