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    Category: Money

    A Sad Sign Of The Times

    | SK, Canada | Money, Top, Transportation

    (At the gas station where I work, all electronic payment methods are currently offline. To combat this, we have numerous 8×11 signs that say “DEBIT AND CREDIT DOWN! CASH ONLY PLEASE!” A customer comes in to pay for gas and pulls out his credit card.)

    Me: “Sorry, that card isn’t going to work. Our debit and credit systems are down.”

    Customer: “Well why aren’t there any signs telling me this?”

    Me: “There are three signs on every gas pump, including the one you were on. There are four on the door you opened to get in here. There are two on the counter that you currently have your hands on, and there are four more on the glass window I’m currently talking to you through.”

    (The customer goes silent, realizing that he’s just missed seeing 13 signs. This happens five more times in the next 20 minutes with other customers, so I’m forced to resort to going on the intercom with every gas customer after that. Before allowing them to get fuel, I ask if they are paying with cash, with an alarming number of people all saying ‘No’, with one notable exception.)

    Me: *over the intercom* “Pump number 4, are you paying with cash?”

    Customer: “Yes, I can read the signs all over the pumps.” *laughs*

    Me: “Ha ha, nice! Apparently most people can’t. ”

    Customer: “Oh, I know. I’ve worked with the public before. I get scared sharing the road with these people!”

    Fuel-Good Moments

    | PEI, Canada | At The Checkout, Awesome Customers, Money

    (I am working overnight at a gas station when a lady comes in looking very stressed out.)

    Me: “Hi, how are you?”

    Customer: “I’ve been better. I need gas and I’m hoping my cards work.”

    (She places two credit cards and a debit card on the counter.)

    Me: *looking at the cards* “You had $20 on pump 3, right?”

    Customer: “Yes.”

    (At this point, I pull my wallet out and pay for her gas.)

    Customer: *tearing up* “Why did you do that?”

    Me: “I’ve been in your shoes and it sucks, so I like to help out whenever I can.”

    Customer: *struggling to hold back tears* “Thank you so so much. I promise to pay you back!”

    Me: “Don’t worry about it, please enjoy the rest of your evening!”

    (A few days later she came back in trying her hardest for me to take the money, but I wouldn’t. She comes in every night talk to me, so I made a new friend!)

    Auctions Speak Louder Than Words

    | Nottingham, England, UK | Language & Words, Money

    Me: “Hi, you’ve reached [me] at [company]. How can I help you?”

    Customer: “Yes, I sent my item back because I didn’t want it, and now you’re refusing to give me a refund.”

    (I take the customer’s order number and details and see what our system says.)

    Me: “According to our system, we received your item back on [date] and the refund should have been automatic.”

    Customer: “Well, I haven’t got it, and I got an email today telling me you were going to auction my refund!”

    Me: “I’m sorry, what?”

    Customer: “I can’t believe you can’t even do a simple refund! How stupid are you? I’ve shopped with you for a very long time, but I never will again! How dare you auction my things?”

    (The customer goes on like this for a few minutes, accusing the company of stealing her money and me of being too stupid to help her. Once she stops, I get a chance to reply.)

    Me: “Okay. Might the e-mail say we’re actioning your refund”?”

    Customer: *hangs up*

    Fare The Horde

    | Seattle, WA, USA | Awesome Customers, Criminal/Illegal, Money, Top, Transportation

    (On my Seattle bus, a passenger tries to slip in through the back door and sneak to a seat without paying.)

    Bus Driver: “Please come up and pay, sir.”

    Fare-evading Passenger: *smirks and ignores him*

    Bus Driver: “Sir, please come up and pay.”

    Fare-evading Passenger: *continues ignoring him*

    (Fed up, I intervene.)

    Me: “That’s you, bro.”

    Fare-evading Passenger: *smirks again*

    (I wait a few seconds before I get up, walk over, and pull out one of his ear-buds.)

    Me:Look. I got three hours of sleep last night, I’m having a bad morning, and you are not going to make me late for work. Get your self-entitled a** up there and pay your d*** fare!”

    Fare-evading Passenger: *slinks up to the front of the bus and pays*

    (Note that I’m wearing a t-shirt with “Thrall” from World of Warcraft. Another passenger at the front notices and shouts back towards me…)

    Another Passenger: “FOR THE HORDE!”

    H2-Woah, Part 2

    | London, UK | Bizarre, Money

    Me: “Hey, what can I get you?”

    Customer: “I would like two bottles of water, please.”

    (I give the water to the customer.)

    Me: “That’s £5 please.”

    Customer: “Excuse me? How much?”

    Me: “£2.50 each, so £5.”

    Customer: “That’s disgusting. How do you get away with charging that much for water? I am only willing to pay 50p for both as it’s only bottled tap water.”

    Me: “It’s not tap water; it’s mineral water. Tap water is free if you want it.”

    (The customer hands me £10.)

    Customer: “I expect £9.50 change as I’m not paying that much.”

    (I hand the customer £5 change.)

    Me: “No, it’s £5 change.”

    Customer: “I’m just f***ing with you. You’re just so beautiful I thought you deserved some abuse!”

    Related:
    H2-Woah


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