Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Filled With Creamy Justice
    (1,817 thumbs up)
  • July Theme Of The Month: Animal Madness!
    Submit your story today!

    Category: Money

    Listening Is The Ticket

    | NH, USA | Crazy Requests, Money, Theme Of The Month

    (I work at a family amusement park in New Hampshire, where gambling is illegal. We have a fake casino amongst our arcades, but it gives out tickets, not money.)

    Guest: “How do I buy these prizes?”

    Me: “You have to win tickets from the machine and use them to purchase the prizes.”

    Guest: “I can’t just buy them?”

    Me: “No, sorry. Game prizes are not for sale.”

    (A little later…)

    Guest: “I played all these games and I got tickets instead of money! You said I’d get money! Where is my money, you b****?”

    Me: “I’m sorry if there was a miscommunication, sir. I said you’d get tickets and that you could use them to get prizes.”

    Guest: “Is this a f****** joke?!”

    (He threw the tickets in my face, spit on the floor, and stormed out, dragging his very young son after him, who had seen and experienced this whole tantrum.)

    Girl Scout Tout

    | USA | Bad Behavior, Food & Drink, Money

    (As a Girl Scout, we have no control over the price of Girl Scout cookies. They have gone up to $4 for around two years now.)

    Me: “Would you like to buy any Girl Scout cookies?”

    Lady: “Yes, I love Girl Scout cookies! How much are they?”

    Me: “They are $4 a box, ma’am.”

    Lady: “YOU’RE LYING TO ME! MY DAUGHTER USED TO SELL THEM FOR $3.50!”

    Me: “Ma’am, they have been $4 now for around two years. That is the price and we have no control over it.”

    Lady: “You are just trying to make some extra cash! My daughter used to charge 50 cents extra all the time! Now give me the real price!”

    Me: “That was against the rules, and we have never done that! If you refuse to pay the full price, we cannot sell cookies to you!”

    Lady: “FINE! Do you take checks?”

    Me: “Yes, ma’am, we do! What would you like?”

    Lady: “I want two boxes of cookies! NOW!”

    Me: “Yes, ma’am. That will be $8.”

    (She gives us a check, takes the cookies, and walks away. As I look at the check I notice it is only for $7! I run after the lady.)

    Me: “Excuse me! We need another dollar!”

    Lady: “F*** you! You are just cheating me!”

    (She backs up in her car, almost hits me, and throws a dollar out the window! Then she races out of the parking lot!)

    Telltale Sign of A Good Teller

    | OH, USA | Bigotry, Money

    (I am only 19 when I start working for a large financial institution. After almost two years experience with the bank, at 21, I am still the youngest employee in the branch. I am working in the lobby with another teller who has just transferred into a branch after her position was eliminated in the back office, since she was within a year of retirement age.)

    Me: *to customer waiting in line* “Hi. How are you doing today? What can I help you with?”

    Customer: “I have a question about this transaction. I think I should probably wait for the other teller.”

    Me: “Are you sure? I would be more than happy to help you with your transaction.”

    Customer: “I think the other teller would be able to help with this. I don’t think you would know the answer. She’s been here longer so knows more than you do.”

    Me: “If you would prefer to wait for [coworker], you are more than welcome to.”

    (My coworker is still trying to get used to our DOS based system. I proceed to help the next four customers waiting in line. By the time the customer goes to my coworker’s window, I am just finishing up with the fifth and last customer in the line.)

    Customer: “I have a question about a transaction that was on my overdraft protection account. Can you look into what happened?”

    Coworker: “[My Name], how do I look that up?”

    Me: “Go into [system acronym] and type in the command [more acronyms]. The account summary will be the first screen and the history is on the next.”

    (The customer stares silently.)

    Me: “I guess I would have been able to help you after all, sir.”

    (At least he had the good sense to look a bit sheepish after that.)

    This Is Why We’re In A Recession, Part 30

    | CT, USA | Extra Stupid, Money

    (I work for a cable services call center where sometimes customers call in thinking they’re talking to their local cable store.)

    Me: “Thank you for calling [Company]. My name is [My Name]. How may I help you?”

    Customer: “I want my credit card back right now!”

    Me: *confused* “I… I’m sorry ma’am. What do you mean?”

    Customer: “You heard me! I gave you guys my credit card a week ago. I want it back right now or else I’m going to call the police!”

    Me: *still confused* “I’m terribly sorry, ma’am. I have absolutely no idea what you’re talking about. Could you please explain your situation to me so that I can better assist you?”

    (The customer goes on to explain this really bizarre story where she was walking to her local cable store to make a payment, but they were closed by the time she got there. She tore off the bottom portion of her billing statement, the part that you detach and mail along with a check payment, and put that in an envelope along with her credit card and a note that read, “please process payment and mail to forwarding address.” She then dropped that envelope into the drop box near the cable store entrance. This woman actually assumed someone at the store would process her payment and mail her credit card back to her, which didn’t happen. I am sitting in my chair silently dumbfounded for at least 10 seconds at the sheer stupidity of this customer.)

    Customer: “Hello? Are you there, sir?”

    Me: “Yes, ma’am. I apologize for the long pause. I’m sorry but you are actually speaking to the call center and not the store. Have you spoken to your bank yet regarding the issue?”

    Customer: “No! Because you guys have my credit card and I want it back!! Are you going to make me drive all the way to the store just to get my card back?”

    Me: “That’s actually unnecessary as they might not be able to help you anyway. For one thing, there’s a strong possibility your card has been stolen, and—”

    Customer: “What the f***! What am I suppose to do now?”

    Me: “The first thing you want to do is contact your bank to let them know your card has been stolen.”

    Customer: *in a sarcastic tone* “And why should I have to do your dirty work?”

    Me: *in a similar sarcastic tone* “Because we’re not the ones who put a credit card into a drop box intended for check payments only.”

    Customer: “Well, smarta**, how was I suppose to make my payment, then?”

    Me: “Ma’am, you do realize that you could’ve make your payment over the phone, right?”

    Customer: “Pfft, you expect me to trust one of your reps with my credit card information?”

    Me: “Considering you dropped your credit card into a drop box blindly trusting one of the store employees to return it back to you… YES!”

    Customer: “This is f***** ridiculous! Transfer me to the department that will cancel my service. I don’t want to do business with crooks!”

    Me: “Sure. One moment, please.”

    (I transferred the lady to the retention department where I explained to the rep the bizarre story. We had a good laugh at the woman’s expense. I would later receive an e-mail from the same rep stating the notations I left behind were e-mailed to everyone in her department and mine. Everyone was in agreement that I had the craziest customer service story in the entire company.)

    Related:
    This Is Why We’re In A Recession, Part 29
    This Is Why We’re In A Recession, Part 28
    This Is Why We’re In A Recession, Part 27
    This Is Why We’re In A Recession, Part 26
    This Is Why We’re In A Recession, Part 25

    Tax Mex

    | NJ, USA | Extra Stupid, Geography, Hotels & Lodging, Money

    (I am driving two guests to a convenience store and they are talking about Mexico and taxes.)

    Guest #1: *to Guest #2* “Do they even have taxes in Mexico? Don’t they just pay cash for everything?”


    Page 7/111First...56789...Last