Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Had It Up To Their Neck With Bad Customers
    (2,473 thumbs up)
  • April Themed Story Giveaway: Creepy Customers!
    Submit your story today!

    Category: Money

    Don’t Be A-Gas-t, Just Being Help-Fuel

    | Robeline, Louisiana, USA | At The Checkout, Money

    (It’s around closing time and two customers walk in. One is a regular and the other is a frazzled looking woman who is talking to herself while digging in her wallet.)

    Woman: *mutters to herself* “No money, but I need gas. I wouldn’t worry, but the fuel light is flashing…”

    (She glances my way and I notice that she’s on the verge of tears.)

    Me: “Ma’am? Can I help you?”

    Woman: “I really need gas but this is all I have.” *opens her hand to reveal $0.42*

    Me: “I know how that is. Tell you what… why don’t you go pump $5 and I’ll pay for it, okay?”

    Woman: *wide-eyed* “Are you sure?”

    Me: “Yes, I’m sure. Go ahead, I’ve got it.”

    (The woman walks out looking less distressed. However, the regular gives me a stern frown.)

    Me: “What?”

    Regular: “Why’d you do that?”

    Me: “Because I could only afford to let her get $5. If I wasn’t broke right now, I would have told her to go for $20.”

    Regular: “No, why did you let her get gas on your dime? She could have been lying for all you know!”

    Me: “She looked lost as a goose and terrified. I doubt she was lying. Even if she was, it’s my money, not yours.”

    Regular: “Hmph!” *pays for his items and leaves*

    (As for the woman, she actually came back in the store, wanting my address to send me the money but I insisted it was fine!)

    A Change In Atti-two-de

    , | Sacramento, CA, USA | Awesome Customers, Money, Top

    (I am working the register where a customer has just paid with a bunch of two dollar bills. Just to be sure we can take them, I ask my manager, who says yes. Upon hearing this, the customer starts making fun of me.)

    Customer: “Haha! Haven’t you ever seen a $2 bill before?! Aren’t you a real American? I’ve never seen anyone who doesn’t know what a $2 bill is. Haha!”

    Me: “I’m… I’m sorry, sir.”

    (The customer then proceeds to get the rest of the line behind him to laugh at me. I am humiliated and stewing by this point, but send him on his way, smiling the whole time. Later, I’m in the back room counting the money in my register into the safe for the end of my shift. My manager comes into the back to talk to me.)

    Manager: “There’s a customer at the front counter who wants to talk to you.”

    (I go out there and it’s the $2 bill customer from earlier. I’m bracing myself for round two when this happens.)

    Customer: “I just wanted to say I’m really sorry for making fun of you earlier. It wasn’t right. I was in a bad mood and I took it out on you, and you didn’t deserve it.”

    Me: “It’s okay, sir.”

    Customer: “No, it isn’t. You were just trying to do your job and I embarrassed you. That’s not okay. I’m very sorry. Buddies?”

    Me: “Buddies.” *we shake hands*

    (After I got off work he told me some of the history of $2 bills. When he left he said, “Don’t let them get to you!” He comes in almost every day now, and it’s always nice to see him!)

    A Rude A-Blabbering

    | Massachusetts, USA | At The Checkout, Awesome Customers, Money, Top

    (I’m ringing out a customer who is blabbing away on their cellphone.)

    Me: “Your total is $13.47.”

    Customer: *throws her card on the counter and continues blabbing*

    Me: “Will that be debit or credit?”

    Customer: *no answer*

    Me: “Will that be debit or credit?”

    Customer: *no answer*

    Me: “Will that be debit or credit?”

    Customer: *no answer*

    (I put the card back in front of her and wait. Eventually, she realizes I’ve stopped and speaks to me.)

    Customer: “What’s the problem?”

    Me: “I was trying to ask if you you would like debit or credit, but you wouldn’t give me an answer.”

    Customer: “That’s probably because I’m on the phone having a conversation! God! Debit!”

    Me: “Okay, please enter your PIN number and hit the green button when you’re done.”

    Customer: *ignores me and starts blabbing away on her phone again*

    (I ask for her PIN a few more times, but after about 30 seconds the credit card machine automatically cancels the transaction since no PIN number has been entered.)

    Customer: “Now what’s the problem?”

    Me: “I asked you to enter your PIN number a few times, but the machine timed out. I’m going to need to swipe your card again.”

    Customer: *throws the card at me*

    Me: “Okay, please enter your PIN number and hit the green button when you’re done.”

    (Once again, she isn’t paying attention. The machine times out. I put the card back on the counter in front of her and ask the next customer behind her if they are ready to be cashed out. The next customer approaches the counter and places her items down.)

    Customer: “UMM, EXCUSE ME?! YOU’RE WAITING ON ME! ”

    Me: “No, ma’am. I’ve been trying to wait on you for several minutes but until you finish your phone call, I will not be able to complete your transaction.”

    Customer: *to her cellphone* “Can you believe this? I’m being refused service because Im on my phone. This is bulls***!” *to me* “YOU ARE EXTREMELY RUDE!”

    (Fed up, the next customer speaks up on my behalf.)

    Next Customer: “YOU’RE calling the cashier rude? You’re the one who has been holding up the line. The poor girl was trying to get you to enter your PIN for 5 minutes while you blurted out your personal business in front of a bunch of strangers. You need to learn some manners!”

    Customer: *blushes and walks out of the store without her items*

    Mistaken Slips Can Lead To Lucky Tips

    | Westhoughton, UK | At The Checkout, Awesome Customers, Money, Top

    Me: “Good morning. How can I help you today?”

    Regular Customer: “Oh, the usual… some cigarettes, a newspaper and a scratch card, please.”

    (I scan her stuff through.)

    Regular Customer: “Oh, and can I also have a 7 line lucky dip for tonight, please?”

    (I print off a ticket.)

    Me: “That will be £20.71, please.”

    Regular Customer: “What?!”

    Me: “£20.71, please.”

    Regular Customer: “I refuse to pay that. You are trying to con me out of some money. I’ve always suspected you were trying to rob me!”

    (The manager notices and comes over.)

    Manager: “Is something wrong?”

    Regular Customer: “This b**** is robbing me of my money. How can all this come to twenty quid?”

    Manager: “Erm, what day do you think it is today?”

    Regular Customer: *scoffs* “Wednesday!”

    Manager: “Actually, it’s Tuesday.” *points to a newspaper*

    Regular Customer: “Oh my God, I’m so sorry! It’s not the Lotto tonight, it’s the Euromillions, isn’t it?”

    (FYI: 1 Euromillions line costs £2, whereas 1 Lotto line costs £1.)

    Me: “That is completely understandable. Considering it is before 8 am, I reckon I’ll forgive you. Would you like me to refund and print you off one for tomorrow?”

    Regular Customer: “Oh no, I’ll give this one a go. You never know!”

    (When I went in for my next shift, my boss handed me an envelope. I was surprised to find a card from the customer apologizing. The best bit? She won a small amount on that ticket and gave me half of it!)

    With All Douche Respect

    | Kansas City, MO, USA | At The Checkout, Awesome Customers, Money, Top

    (Note: I am working the express lane in a large department store. Note that we also have a bank branch located inside our store, although this is not where I work.)

    Customer #1: “Give me that ten back in a roll of quarters.”

    Cashier: “I’m sorry, sir. I don’t have enough quarters, and even if I did, I’m not allowed to sell rolls of quarters.”

    Customer #1: “Are you kidding me? Is that from you, or your manager?”

    Cashier: “That’s store policy.”

    Customer #1: “That’s f***ing stupid. I’ve been a customer at this store for 27 god*** years and I’ve never had this problem!”

    Cashier: “I’m sorry, sir. I really can’t do that.”

    Customer #1: “Let me talk to your manager, then, because this is f***ing ridicu—”

    (Fed up, another customer who has been waiting behind Customer #1 interrupts him.)

    Customer #2: “Would you stop being such a colossal douche? She says she can’t, and she says it’s policy. It’s not going to change just because you yell at her. If you want to see a manager, go find one and leave her alone. Besides, there’s a BANK fifty feet away from you. Get out of this line! The rest of us have lives!”

    Customer #1: “Listen, lady… stop calling me a douche—”

    Customer #2: “THEN STOP BEING A DOUCHE!”

    Customer #1: *leaves*

    Customer #2: *to the cashier* “Sorry, people are douches!”


    Page 66/103First...6465666768...Last